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BPO Telecaller Job Vacancies in Maharashtra

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Online For BPO Telecaller Jobs (Freshers)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Thane West
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO
We are seeking a motivated BPO Telecaller to join our team in Thane West. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in the customer service field.As a BPO Telecaller, your main responsibility will be to communicate with customers over the phone. You will be required to assist customers with their inquiries, provide product information, and gather feedback. This role is crucial in maintaining positive customer relationships and promoting company services.Key responsibilities include:1. **Customer Engagement**: Reach out to customers using a provided database to discuss services, answer questions, and resolve any issues.2. **Information Delivery**: Clearly explain products and services to potential and existing customers, ensuring they understand benefits and features.3. **Feedback Collection**: Actively listen to customer concerns and suggestions, documenting their feedback to help improve services.4. **Follow-ups**: Maintain regular follow-up calls with customers to ensure satisfaction and encourage further engagement with the company.The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work well in a team. Being adaptable and willing to learn will help you succeed in this role. Basic computer skills are necessary for logging customer interactions and managing data. If you are passionate about customer service and enjoy speaking with people, we encourage you to apply.
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  • 0 - 5 yrs
  • 5.5 Lac/Yr
  • Mumbai
Sales Process Voice Process Marketing
We are looking for a BPO Telecaller to join our team in Mumbai. This part-time position is suitable for candidates with 0 to 5 years of experience who have completed at least their 10th grade. You will have the option to work from home, making it a flexible opportunity.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients or customers to provide information about our services, promote products, and gather feedback.- Handle Inbound Calls: You will answer calls from customers, addressing their queries and providing assistance in a friendly and professional manner.- Maintain Call Records: It is important to keep accurate records of calls made and received, including details about customer interactions and outcomes.- Follow Scripts: You will follow pre-defined scripts to ensure consistent messaging across all calls while also having the flexibility to adapt to different customer scenarios.- Collaborate with Team: You will work with your team to share customer insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills, with the ability to speak clearly and confidently. Basic computer knowledge is essential for managing call records and using communication tools. A positive attitude and willingness to learn are crucial. Time management and the ability to work independently are important for this remote role, ensuring you meet productivity goals efficiently.
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12th Pass Freshers For Telecaller

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Tele Caller Telecalling Executive Telecaller Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesOutbound Outreach: Dialing a high volume of calls daily from a provided database to reach potential leads.Pitching & Persuasion: Explaining the features and benefits of products or services clearly and convincingly within the first 30 seconds of a call.Lead Qualification: Asking strategic questions to identify whether a prospect is a genuine potential customer based on their needs and budget.Appointment Setting: Coordinating with the field sales team to book meetings, site visits, or product demonstrations.Data Management: Accurately logging call details, customer feedback, and follow-up schedules into a CRM (Customer Relationship Management) system or Excel.Objection Handling: Using professional rebuttals to address customer concerns or hesitations effectively without being pushy.
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Telecaller Jobs For B.A Freshers

Wedding Partner Matrimony

  • 0 - 4 yrs
  • Female
  • Nagpur
Good Communication Voice Process Calling BPO Call Center Computer Skills Tele Marketing Convincing Power Marketing Communication
As a Telecaller in Nagpur, India, you will be responsible for reaching out to potential clients and generating leads through effective communication. This full-time office-based role is suitable for fresh graduates and applicants with up Freshers or experience. And Any Education are allowed. We are looking for enthusiastic female candidates to join our team. Key Responsibilities: 1. **Conduct Calls**: Initiate outbound calls to prospective clients, introducing our services and products clearly and persuasively. 2. **Lead Generation**: Identify and qualify potential leads to contribute to the overall growth of the company. 3. **Maintain Records**: Document all interactions with customers in our database to ensure accurate follow-up and tracking of lead progress. 4. **Respond to Inquiries**: Address customer queries and provide detailed information about our offerings to help customers make informed decisions. 5. **Feedback Collection**: Gather and report customer feedback to assist in improving our services and addressing client concerns. Required Skills and Expectations: Candidates should possess excellent verbal communication skills, enabling them to engage effectively with clients. The ability to maintain a friendly and professional demeanor is essential. Prior experience in a similar role is a plus but not mandatory. Candidates should be comfortable working in a target-driven environment and must demonstrate a willingness to learn and adapt. Strong organizational skills will help manage tasks efficiently, and candidates should be proactive in following up with leads to maximize conversion rates.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Malad West Mumbai
Outbound Calling Customer Support Domestic BPO Voice Process Sales Process Customer Care BPO Sales Call Center Inbound Calling Telesales
Hiring on priority for life insurance telesales positions at Malad West, Mumbai branch. With over 500 openings available, this is a great opportunity for candidates with strong communication skills and relevant experience.Position Details :Role: Life Insurance TelesalesOpenings: 500+Location: Malad WestRequirements :Good English communication skillsHSC with minimum 2 years of experience OR Graduate with minimum 1 year of experienceBPO telesales experience is mandatoryAge: 21 to 32 yearsCompensation :Salary: 18,000 25,000 (depending on last drawn)+ unlimited Incentives availableWork Schedule :Shift Timings: 9:30 AM to 6:30 PMRotational 1 week off-
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Malad West Mumbai
Outbound Calling Domestic BPO Voice Process Customer Care
Hiring for Customer Voice Process Hotel Reservation & Cancellation Process 24x7 Shift (Any 9hours mainly US shift) Salary:Up to30k In Hand + Incentives Work location: MaladMinimum Requirement: HSC with 6months experience or Graduate Fresher Hybrid Pick up and DropImmediate joining.
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  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Female
  • Mira Road Mumbai
Voice Process Outbound Calling Domestic BPO Presentation Skills KPO Cold Calling Outbound Sales Inbound
Golden Opportunity! Students Housewives Freshers Job Seekers Dont Miss Out! Position: Telecaller / Voice Process Executive (Female Only) Location: Mira Road & Thane west (Near Station) Work from Office only Organization: Sadguru Foundation FULL-TIME 10:00 AM 7:00 PM 11,000 13,000 Fixed salary + Incentives Stable income & growth opportunities! PART-TIME 10AM - 3PM or 11AM - 4PM or 12PM - 5PM or 2PM - 6.30PM 5,000 6,000 Fixed salary+ Incentives Flexible hours perfect for students & housewives! Requirements: Confident & polite personality Good communication (Marathi / Hindi / English) Basic phone & WhatsApp knowledge Hurry! Limited Seats Apply Today! Contact HR Nidha: 8879732065 / 9769981716 Share this with friends/family who want a golden opportunity!
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Opening For Telecaller (Female)

Unique Manpower Consultancy

  • 1 - 2 yrs
  • 6.5 Lac/Yr
  • CBD Belapur Navi Mumbai
Motivating Skill Microsoft Excel Phone Banking Outbound Calling Marketing Communication Voice Process Presentation Skills International BPO Negotiation Skills Cold Calling Outbound Sales BPO Non Voice BPO Sales Convincing Power English Tele Marketing Work From Home Telemarketing BPO Domestic BPO Inbound
We are seeking a Telecaller to join our team in CBD Belapur, Navi Mumbai. The ideal candidate should have 1-2 years of experience and at least a 12th pass education. This role is a full-time position and requires the candidate to work from the office.Key responsibilities include making outbound calls to potential customers, explaining our products or services, and generating leads for the sales team. The Telecaller will also handle customer inquiries, resolve complaints, and maintain a high level of customer satisfaction.The candidate should have excellent communication skills, a pleasant telephone manner, and the ability to build rapport with customers. Strong organizational skills and the ability to multitask are essential for this role. The candidate should also be confident, persuasive, and able to work well under pressure. Experience in a similar role and knowledge of CRM software would be advantageous.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Charni Road Mumbai
Outbound Calling Customer Care International BPO International Voice Process International BPO Voice Process BPO Sales International Voice Call Center Good Communication Skills
Make outbound cold calls to potential clientsGenerate leads and fix appointmentsPitch company products/services confidentlyFollow up with prospects for conversionAchieve monthly sales targetsMaintain daily call reports and update CRM
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Pune
English Language Customer Management Outbound Calling Voice Process Customer Support BPO Sales Cold Calling
Were Hiring Customer Support Executive Real Estate Voice Process Location:2/1516, Off Paud Phata Rd, Pandurang Colony,Erandwane, Pune, Maharashtra 411052 Shift: 10:00 AM 7:00 PM (Fixed Day Shift) Working Days: 6 Days (1 Rotational Week Off between MondayFriday) Job OverviewWe are hiring Customer Support Executives for our Real Estate Voice Process. Candidates should have good to excellent English communication skills and confidence in handling customer conversations over calls. Roles & ResponsibilitiesHandle inbound & outbound calls related to real estate inquiriesCommunicate clearly and professionally with customers in EnglishUnderstand customer requirements and provide accurate informationMaintain proper call records and customer detailsFollow company scripts, processes, and quality standardsEnsure a positive customer experience and build strong rapportAchieve daily and monthly performance targetsCoordinate with internal teams when required Eligibility Criteria:Experience: Minimum 6 months BPO experience(Freshers with fluent English can apply)Qualification: HSC (12th Pass) requiredAge Criteria: 20 to 40 yearsSkills Required:Good to Excellent English speaking & conversational skillsCustomer-focused mindsetBasic computer knowledge Apply NowInterested candidates can apply by sharing their resume at: hr@talentmeshsolutions.com
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Opening For Telecaller

Nexus Talentmint

  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Parvati Pune
Motivating Skill Phone Banking Marketing Communication Presentation Skills Cold Calling Microsoft Excel BPO Sales Work From Home BPO Call Center Convincing Power Negotiation Skills Outbound Sales Telesales Typing Skills
As a Telecaller in Parvati, Pune, you will be responsible for making outbound calls to potential customers to generate leads or set appointments. You will also handle incoming calls and provide information about products or services.Key responsibilities include making cold calls to prospective customers to introduce products or services, following up on leads provided by marketing team, answering incoming calls and addressing customer inquiries, and maintaining a database of customer information.The ideal candidate should have excellent communication skills, both verbal and written, be persuasive and patient, have a friendly and professional phone manner, and be able to work well under pressure. A minimum of 1 year of experience in telemarketing or customer service is required, and a 10th pass educational qualification is sufficient for this role. Being able to work full time from the office in Parvati is also required for this position.
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  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Pune
International BPO Outbound Calling International Voice Good Communication Skills International BPO Voice Process
Job Opening: UK process CRM Executive (Female)Experience: 02 Years (Freshers can apply)Location: ____Shift: UK shifttime - 2.00pm to 11.00pm Week off - Saturday half day / Sunday off Qualification: 12th Pass / GraduateJob Role:Make outbound calls to UK clients.Update and manage customer details in CRM software.Follow up with customers and schedule appointments.Maintain call records and daily reports.Provide basic information and customer support.Requirements:Female candidate preferred.Excel sheets , Email writing and handling Good English communication skills.Basic computer & CRM knowledge (training provided).Comfortable with UK shift Confident, polite, and target-oriented.Salary: salary + incentivesBenefits: Incentives, trainingRegards mayuri 9637388822
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Andheri Mumbai
Outbound Calling Lead Generation Inside Sales Inbound Voice Process Domestic BPO Negotiation Skills Cold Calling Outbound Sales BPO Sales English Language Convincing Power Inbound Sales Inbound Calls
Immediate Joining Required!Executive Travel Domain Andheri East, Mumbai Attractive salary Fast growth opportunitiesWorking Days: Monday to Saturday Timing: 10:00 AM 7:00 PMEligibility: * Strong communication skills* Target-driven approach Call Now: 7709664470 Email: rsawant@cozmotravel.com
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  • Fresher
  • Female
  • Chatrapati Nagar Nagpur
Cold Calling Calling Good Communication
Key Responsibilities:1. Conduct cold calls to potential customers: The main responsibility of a BPO Telecaller is to make outgoing calls to potential customers to promote products or services.2. Pitch products or services to interested customers: Telecallers need to effectively communicate the benefits and features of products or services to customers who show interest during calls.3. Maintain call logs and records: It is important for telecallers to keep detailed records of calls made, customer responses, and any follow-up actions needed.4. Follow up with customers: Telecallers need to follow up with customers to answer any questions, provide additional information, or close sales.5. Achieve sales targets: Telecallers are typically given sales targets to meet, so meeting or exceeding these targets is a key responsibility.Required Skills and Expectations:- Excellent communication skills: Telecallers should have strong verbal communication skills to effectively pitch products and answer customer queries.- Persuasive skills: The ability to persuade customers and close sales is essential for success in this role.- Basic computer skills: Telecallers should be comfortable using basic computer software to maintain call logs and records.- Ability to work in a fast-paced environment: Telecalling can be fast-paced and requires the ability to multitask and manage time effectively.- Proactive and self-motivated: Telecallers should be proactive in reaching out to customers and motivated to achieve sales targets.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Mumbai
Tele Caller Telecaller Telecalling Executive Outbound Calling Convincing Power BPO Sales Tele Marketing
we are looking to hire tele caller work from home job, candidates based in Mumbai are preferred, its a work from opportunity. candidates please whatsapp only.its an pay per call opportunity and home based work, looking to hire for our travel business
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Dharampeth Nagpur
EXCEL Calling Microsoft Excel Motivating Skill Domestic BPO Convincing Power
Core responsibilitiesOutbound calls: Make calls to potential and existing customers to promote products, services, or special offers.Inbound calls: Handle incoming calls from customers to address inquiries and concerns.Lead generation: Identify and nurture sales leads for follow-up by the sales team.Information provision: Explain product features, benefits, and pricing to potential customers.Record keeping: Maintain accurate and detailed records of all calls, customer interactions, and sales activities in a database or CRM system.Customer support: Resolve customer complaints and provide support in a professional manner.Target achievement: Meet or exceed daily, weekly, or monthly targets for calls, sales, or customer engagement.Required skills and qualificationsCommunication: Excellent verbal communication, interpersonal, and active listening skills are essential.Persuasion: Strong persuasive and negotiation skills to influence customer decisions.Resilience: The ability to handle rejection and work effectively under pressure.Organization: Good time management and multitasking abilities to handle a high volume of calls.Computer proficiency: Basic computer skills for data entry and familiarity with CRM software are often required.Education: A high school diploma is typically the minimum requirement, though a degree in sales or marketing can be beneficial.Job Types: Full-time, PermanentPay: 10,000.00 - 20,000.00 per monthWork Location: In person
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Telecaller

Candor Buildcon Pvt Ltd

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Kharadi Pune
Communication Customer Calling Problem Solving Telephone Handling Motivating Skill Outbound Calling Negotiation Skills Presentation Skills Voice Process Microsoft Excel Marketing Communication BPO Sales Cold Calling Convincing Power Computer Skills Tele Marketing Telesales
We are looking for a proactive and confident Telecaller to join our team at Candor Buildcon Pvt. Ltd. The ideal candidate must have good communication skills, a positive attitude, and the ability to convert inquiries into qualified leads. You will be responsible for engaging with customers, understanding their property requirements, and coordinating site visits.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Outbound Calling Sales Process Cold Calling BPO Sales Voice Process Call Center Telesales
Job Openings for 12 BPO Telecaller Jobs for Freshers in Nashik having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Outbound Calling, Sales Process, Cold Calling, BPO Sales, Voice Process, Call Center, Telesales etc.
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BPO Telecaller Fresher

Teleconnect Global services

Customer Support Customer Care
Hiring for 15 BPO Telecaller Jobs in Pune Station Road, Delhi Gate, Surat, Surat, Gujral Nagar, Jalandhar, Jawaharnagar(GujaratRefinery) Rajkot, Ujjain, Indira Nagar, Patna, Indore, Bhopal, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.C.A, B.Com with Good knowledge in Customer Support, Customer Care etc.
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12th Pass Freshers For BPO Telecaller

Conneqt Business Solutions

Domestic BPO Voice Process Call Center Inbound Calling BPO Sales Outbound Calling Inbound Calls Sales Call Tele Caller Tele Sales Officer BPO Voice Sales
Process: BPO Telecaller - Inbound & Outbound ProcessLocation: Thane and Navi MumbaiQualification: Hsc Pass to any graduate Requirement:-Fresher and Experience both can Apply -Salary: 15,000 to 22,000 + Incentives -Avg communication / Good communication To Apply / Candidates meeting the above requirements can apply immediately.Contact on: HR Akshada - 9822472894 (Call /WhatsApp)
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  • Fresher
  • 2.5 Lac/Yr
  • Nashik
Outbound Calling Cold Calling Voice Process BPO Sales Telesales Call Center Sales Process
Hiring for 15 BPO Telecaller Jobs in Nashik for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Outbound Calling, Cold Calling, Voice Process, BPO Sales, Telesales, Sales Process, Call Center etc.
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Interview For Telecaller || 12th Pass - Freshers

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Female
  • Kamptee Road Nagpur
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO KPO
A telecaller is responsible for initiating outbound calls to prospects or handling inbound inquiries to promote products, generate leads, and resolve customer queries. They work in sales or service, documenting interactions in a CRM,Key ResponsibilitiesOutbound Sales: Making calls to potential customers to sell products/services, scheduling appointments, or following up on leads.Inbound Support: Handling incoming calls to address customer inquiries, complaints, or service requests.Database Management: Updating and maintaining customer contact details and conversation notes in a CRM or database.Target Achievement: Consistently meeting daily or monthly targets for calls, leads generated, or sales closed.Product Knowledge: Remaining updated on product features and company offers to effectively communicate with clients.Required Skills and QualificationsCommunication: Exceptional verbal communication and interpersonal skills.Experience: Prior experience in telecalling, telemarketing, or customer service is often preferred.Technical Skills: Basic computer literacy, including experience with CRM software and telephone systems.Language Proficiency: Fluency in English and local languages, particularly for domestic roles.Soft Skills: High patience, resilience, ability to handle rejection, and a persuasive attitude.
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Hiring Fresher / Telecaller / 12th Pass

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Female
  • Bhandarkar Road Pune
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO
A telecaller is responsible for initiating or receiving phone calls to connect with customers, promoting products/services, generating leads, and resolving inquiries. They work in sales or customer support, aiming to meet daily, weekly, or monthly targets. Key skills include excellent verbal communication, persuasion, and CRM database management. Key Responsibilities & DutiesOutbound/Inbound Calling: Making calls to prospective/existing customers and handling incoming inquiries.Sales & Lead Generation: Explaining product features, benefits, and pricing to persuade customers to make purchases or schedule appointments.Customer Service: Addressing customer concerns, complaints, and providing solutions.Data Maintenance: Updating and maintaining accurate records of customer interactions in a CRM system.Following Up: Reaching out to leads and existing clients to ensure satisfaction and repeat business.Script Adherence: Following established scripts to provide consistent information.
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Looking For BPO Telecaller

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Swargate Pune
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process
As a BPO Telecaller in Swargate, Pune, you will be responsible for making outbound calls to potential customers to promote products or services. You will be required to handle customer inquiries, make sales pitches, and provide information about products or services.Key responsibilities include making outbound calls to potential customers, answering incoming calls from customers, maintaining a high level of customer satisfaction, accurately recording all information and feedback from customers, and meeting sales targets set by the company.The ideal candidate should have excellent communication skills, both verbal and written, be proficient in using computers and CRM software, have a positive attitude and a strong work ethic, be able to work in a fast-paced environment, have a polite and professional phone etiquette, and have the ability to handle rejection and assist angry customers calmly and professionally. A minimum of a graduate degree and 0-2 years of experience in a similar role is required for this position.
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Walk-In Interview For BPO Telecaller

Smart Gurus Recruiting Solutions

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Domestic BPO BPO Sales BPO Call Center
Urgent requirement for IDFC BANK PROCESSQualification- HSC PASSEDSalary : BETWEEN 12000 - 20000*Week off - SUNDAY FIXED OFFSHIFT TIMING - 9:30 TO 6:30JOB LOCATION -GHANSOLI NAVI MUMBAI
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Fresher hiring for Telesales Executive

Unique Manpower Consultancy

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Female
  • New Panvel Navi Mumbai
Marketing Outbound Calling Marketing Communication Lead Generation Online Sales Inside Sales Voice Process Domestic BPO Interpersonal Skills Cold Calling Convincing Power Negotiation Skills B2B Sales Outbound Sales English Language Domestic Calling Inbound Calls Tele Marketing Calling Tele Sales Telesales Sales Communication Skills
As a Telecaller Executive, you will be responsible for making outbound calls to potential customers to generate leads. You will be required to explain products or services, answer questions, and provide information to customers. Additionally, you will need to maintain a record of calls made and follow-up as needed.Key responsibilities include making cold calls to potential customers, promoting products or services, handling customer queries and feedback, and maintaining accurate records of interactions. You will also need to meet daily call targets and work towards achieving sales goals set by the team.The ideal candidate should possess excellent communication skills, have a friendly and professional demeanor, and be comfortable talking on the phone for extended periods. A high school diploma or equivalent is required for this role, and previous experience in sales or customer service is preferred but not mandatory. Strong organizational skills and the ability to work independently and as part of a team are also important for success in this role.
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  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Mira Road Mumbai
Outbound Calling KPO Domestic BPO Inbound Cold Calling Voice Process Convincing Power Motivating Skill Presentation Skills Outbound Sales BPO Sales Calling
HiNidhaWe have spotted your profile on work IndiaSearching for a job....?URGENT HIRING...!Company name : SADGURU FOUNDATIONPosition : TelecallerSalary : 10K to 12K + Incentives Job location : Mira road (near station)No consultancy or placement, No any charges for Job Immediately contact on 8879732065 and Kindly send your resume. also share this JD to your friends collogue and who's needed for this job.Walk in interview available as below mention address INTERVIEW SCHEDULETiming : 10am to 5:00pmCARRY YOUR RESUME AND OTHER REQUIRED DOCUMENTS.Address SADGURU FOUNDATIONA-1/104, 1st floor, Rajashri shopping center, (Bhaji Market) Mira road east, Thane 401107Contact person Hr Nida maam .
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power
A Telecaller (or Telesales Executive) is a professional who communicates with customers over the phone to sell products, provide information, or solve queries. It is a high-energy role that serves as the primary voice of a company.1. Key ResponsibilitiesTelecallers generally handle two types of work: Inbound (receiving calls) and Outbound (making calls).Lead Generation: Calling potential customers (leads) to introduce products or services.Sales & Pitching: Following a script to explain features and benefits to convince customers to buy.Customer Support: Answering questions, resolving complaints, and providing accurate information about company policies.Data Management: Recording details of every conversation and updating customer status in a CRM (Customer Relationship Management) software.Follow-ups: Calling back interested leads to close a deal or remind them of appointments/payments.2. Required SkillsCommunication: Clear, polite, and persuasive speaking skills in English, Hindi, or local languages.Active Listening: Understanding the customers needs before jumping into the sales pitch.Patience & Resilience: Staying calm when dealing with angry customers or facing multiple no's in a row.Basic Computer Skills: Proficiency in MS Excel and basic data entry.Multitasking: The ability to talk on the phone while simultaneously typing notes into a system.
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  • 2 - 8 yrs
  • 2.5 Lac/Yr
  • Nashik
Microsoft Excel Phone Banking Marketing Communication Presentation Skills Inbound Convincing Power Motivating Skill BPO Sales Voice Process Domestic BPO BPO Call Center Calling
Key ResponsibilitiesThe core duties of a Telecaller can vary, but generally include:Customer Contact: Making a high volume of outbound calls (cold calling or calling generated leads) and/or handling inbound calls from customers and prospects.Sales & Lead Generation:Presenting and explaining the features, benefits, and pricing of products or services using a predefined script or pitch.Identifying customer needs by asking relevant questions and positioning the company's offerings as a solution.Generating qualified sales leads and/or closing sales deals directly over the phone.Meeting or exceeding daily, weekly, and monthly call and sales targets/quotas.Customer Service & Support:Answering customer inquiries, providing information, and addressing concerns or grievances professionally.Following up on previous conversations, pending inquiries, or appointments to ensure a positive resolution.Data Management:Accurately recording all customer interactions, call outcomes, sales attempts, and feedback into the CRM (Customer Relationship Management) system or database.Obtaining and updating lists of individual contact details regularly.Product Knowledge: Maintaining a thorough understanding of all product/service details, market trends, and competitive offerings. Skills and RequirementsRequired Skills (Soft Skills)Excellent Verbal Communication: Clear articulation, appropriate tone, and strong fluency in the required language(s).Persuasion & Negotiation: The ability to influence customer decisions and handle price or product objections confidently.Active Listening: Paying close attention to customer needs and concerns to provide relevant and empathetic responses.Resilience & Patience: The ability to handle rejection positively and maintain a professional demeanor, even when dealing with difficult customers.Time Management: Organizing call schedules, prioritizing leads, and managing a high volume of daily calls efficiently.Technical & Educational RequirementsEducation: High School Diploma or equivalent; a Bachelor's degree or relevant certification is often preferred.Technical Proficiency: Working knowledge of CRM software (e.g., Salesforce, Zoho, etc.) and basic computer programs (MS Office, data entry).Prior Experience: Proven experience as a Telecaller, Telesales Representative, or in a similar customer service role is highly desirable.
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Customer Service Executive Customer Care BPO Telecaller Walk in
Customer Service Executive Vacancy Number of - 20Department - Sales.Qualification - 12th and Above.1.Dynamic Personality 2.Good Communication Skills 3.Effective Client Convincing Traits 4.Good Mail Communication Skills 5. Cultivate New Leads 6.Build Relationship With Existing Customers 7.Build And Inbound Marketing Plan.8.Excellent Organizational Skills.Kindly check the availability and revert us as soon as possible.
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