Job Description

We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry.

As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options.

The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity.

Key responsibilities include:

- Making outbound calls to clients regarding debt recovery.

- Responding to customer inquiries with clarity and professionalism.

- Maintaining accurate records of client interactions and outcomes.

- Assisting clients with understanding the financial services offered.

Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs.

This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!
  • Experience

    0 - 1 Years

  • No. of Openings

    20

  • Education

    12th Pass

  • Role

    Telecaller

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face Interview Location

    Plot No.3, Garden Layout, Bezonbagh, Nagpur, Maharashtra 440014

About Ashpa Global Services Pvt. Ltd.

We combine human expertise with technology. Our strong foundation in collections, along with investments in our CRM platform and mobile app, positions us as a future-ready partner. With AI-driven analytics, digital engagement, and scalable solutions, we ensure faster recoveries with dignity and respect. Since 2008, we have expanded into an inter-state network (Maharashtra, Chhattisgarh, Madhya Pradesh & Gujarat) with 700+ professionals covering 1,000+ Pin Codes in these states as field recovery agents, serving leading banks, NBFCs, and Fin-Techs with excellence, transparency, and compliance. Our journey is defined by deep client commitment and a drive to exceed expectations. Customer engagement, business process and debt recovery operations supported by trained teams, structured processes and technology-enabled monitoring.
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