Collection Agent Job Vacancies in Pune

We are seeking a motivated and detail-oriented Collection Executive to join our team in Pune. The ideal candidate will be responsible for managing collections and ensuring timely payments from customers. This is a full-time, office-based position suitable for individuals with minimal experience.**Key Responsibilities:**- **Contact Customers:** Reach out to customers via phone and email to remind them of outstanding payments, ensuring clear communication about their account status.- **Maintain Records:** Keep accurate and organized records of all collection activities and customer interactions for efficient tracking and reporting.- **Resolve Queries:** Address customer inquiries and concerns related to their bills or payment issues, providing excellent customer service while guiding them towards resolution.- **Follow-Up:** Regularly follow up with customers who have overdue accounts to encourage timely payment and maintain positive relationships.- **Report Findings:** Prepare and submit reports to the management team detailing collection activities, outstanding amounts, and any issues faced during the collection process.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to effectively interact with customers. Basic analytical skills are necessary to assess payment patterns and issues. Attention to detail is crucial for maintaining record accuracy. A good understanding of customer service principles will help in managing relationships effectively. The role also requires a high level of motivation and the ability to work independently while adhering to deadlines. Proficiency in using computer systems and basic software applications is expected, along with a willingness to learn and adapt to new tools.

We hired Both Freshers and experience candidates those interested in field work of collection and Recovery

Job Title: International Collection ProcessLocation: Pune, KharadiShifts: US ShiftsExperience: Freshers & Experienced Candidates WelcomeEligibility: Undergraduates can ApplyCommunication Skills: Looking for Candidates with Strong Communication SkillsJob Description:We are hiring for the International Collection Process and invite freshers, undergraduates, and experienced candidates to apply. This is an excellent opportunity to be part of a dynamic team, working on international client accounts to follow up on overdue payments. If you have good communication skills and a desire to work in a target-driven environment, we would love to hear from you!Key Responsibilities:Contact international clients to follow up on overdue payments.Maintain accurate records of payments and outstanding balances.Collaborate with team members and management to resolve payment issues.Ensure compliance with international financial regulations and company policies.Provide excellent customer service while maintaining professionalism.Requirements:Strong verbal and written communication skills.Ability to work in a fast-paced, target-driven environment.Detail-oriented with good problem-solving abilities.Freshers, undergraduates, and candidates with prior experience in collections, customer service, or finance are welcome to apply.What We Offer:Free Transport to and from the workplace.Uncapped Incentives based on performance.US Shifts to cater to international clients.Training provided for freshers.Opportunity to work with an international team and gain global exposure.Career growth and advancement opportunities.

-Collection Telecaller-Recovery-Retail collection-Banking collection-Agency Channel

Looking for Candidates with basic communication skills with collection background.were you need to call the customers for reminders of repayment dates, and has responsibilities to collect the amount.

Only dra candidate

Credence Resource Management is into 3rd Party US Debt Collections.We are looking for a Customer Service Executive (CSE), who will be responsible to communicate with consumers of health care and telecommunication providers in the United States to collect on overdue and unpaid bills.As a Collection Specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment on behalf of the client*PROCESS:* US Debt Collections Process*POSITION:* Customer Service Executive*LOCATION:* Kharadi, Pune*BENEFITS OF WORKING WITH CRM:* Unlimited Incentives Free Transport - Home Pickup & Drop 8Hrs Shift - Including Breaks Fixed Shifts - Night Attractive Floor Incentives Insurance Coverage - Medical, Accident & Term Life Policy Quick IJP for TL/QA/Trainer within 6Months (For Experienced Candidate) Quick Growth Opportunities within a year (For Fresher)*REQUIREMENT:* Freshers with Excellent Communication skills and a Brilliant Attitude. Candidates with at least 1 year experience in an International voice based call center. Candidates with experience in Collections or Mortgage services will have an advantage. Excellent English verbal skills required Graduate & Undergraduate both can apply.

Key Responsibilities:Help with loading and unloading goods or materials.Assist in arranging and organizing items in the workplace.Move items and help set things up as needed.Keep the work area clean and tidy.Follow safety rules and company guidelines.Support skilled workers or supervisors with their tasks.Perform any other tasks assigned by the supervisor.

Company : Callflex Corporation Private Limited Office number - 404 & 405 4th Floor, Building number - A1 Rupa solitaire, Millennium Business Park, Sector 1, Mahape, NaviMumbai400710 Calling the customers to remind their due date of the instalment Reminder calls to delinquent customers who failed to make the EMI payment Explain the consequences to customer of not paying on time To take Customer regress follow-up to recover dues Create trust relationships with debtors when possible to avoid future issues Update account status and database regularly To achieve targets that have been assigned Hr. Recruiter : Pankaj KumarMobile Number : +91 9717895657You Can share me your Resume In WhatsApp also.

Job Title: Field Collection ExecutiveJob Type: Full-timeExperience Required: Min. 2 years especially in Business Loan CollectionsSummaryWe are seeking a dynamic and experienced Field Collection Executive to join our team. The ideal candidate will have:A minimum of 2 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due) exceeding 90 days. The candidate must also be well-versed in managing ticket sizes of a minimum of 7-10 lakhs. Being a localite is a requirement for this position, as it involves extensive fieldwork.Responsibilities:Conduct field visits to collect overdue payments for business loans, particularly focusing on cases with DPD above 90 days.Manage a portfolio of accounts and develop strategies to recover outstanding amounts while adhering to regulatory guidelines.Build and maintain positive relationships with borrowers to encourage timely payments and resolve issues or disputes.Prepare and submit daily collection reports and update the system with accurate information on each visit.Effectively communicate with the Collections Manager and provide regular updates on collection activities.Ensure compliance with company policies and industry regulations during the collection process.Use negotiation and persuasion skills to secure repayment commitments from delinquent borrowers.Requirements:A minimum of 2 years of experience in Business Loans Collections, with a focus on hard collections, including NPA or write-off cases, and handling cases with DPD (Days Past Due) exceeding 90 days. Proven track record of managing ticket sizes of a minimum of 7-10 lakhsMust be localiteShould be able to speak English/Hindi/Regional LanguageExcellent Communication and interpersonal skills

About the Role:1. To make outbound cold calls on the debtor list and identify right party contacts ( RPC). 2. Assure accurate call dispositions on dialers used for outbound calling to contribute to debtor contact list segregations such as right party contacts, wrong number, callbacks, answering machine etc. 3. Perform voice interactions with right-party contact debtors aimed at Generating collection-qualified leads. 4. Work cross-functionally with the collections team and Live transfer or fix appointments of collection-qualified leads for conversion attempts. 5. Timely follow-up on collection qualified leads asked for a call back to convert them into a Live transfer or an appointment with a collection team. Education: Any Graduate or undergraduate Minimum 12th Pass Skills: Fluent English verbal communication Questioning & Logical reasoning Active listening Public speaking Active reading Salary and benefits: Salary In Hand Rs 16,000 Rs 20,000 /month Benefits One time Meal Cab (Within 15 km) or Travel Allowance (Depends on distance) Shift timing and working days: Monday to Friday 5:00 PM to 2:00 AM OR 12:00 PM to 9:00 PM

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments

Visit customers for loan recovery/collection Recover loan from banking & Non-Banking customers Updating feedback of customers to team-leaders Update trails on banking portal after customers visit Timely completion of given targets

Manage and develop a team of collection executives to achieve set targets through effective coaching, training, and performance monitoring

Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools.

. Responsible for managing the collection of outstanding debts from clients and customers. 2. Calling the customers to remind their due date of the installments. 3. Reminder calls to delinquent customers who failed to make the EMI payment.

Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers. In addition, they may be responsible for other aspects of collections, resolve customer billing problems and reducing the amount of accounts receivables. Monitor accounts to identify outstanding debtsInvestigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and accounts receivable status