BPO Telecaller Job Vacancies in Patna

We are looking for a motivated BPO Telecaller to join our team in Patna. The ideal candidate should have a passion for customer service and be keen to help customers with their inquiries. This is a full-time work-from-home position, suitable for individuals with 0-2 years of experience.Key Responsibilities:1. **Customer Interaction**: Communicate with customers over the phone to understand their needs, answer questions, and provide information about our services. This role involves active listening and responding to customer queries effectively.2. **Sales Support**: Assist in promoting our products or services by engaging customers and explaining the benefits. You will be responsible for generating leads and helping convert inquiries into sales.3. **Data Entry**: Maintain accurate records of customer interactions and update the database with relevant information. Attention to detail is crucial to ensure data accuracy.4. **Issue Resolution**: Handle customer complaints and resolve issues promptly. You will need to show empathy and take necessary actions to provide solutions.5. **Feedback Collection**: Gather feedback from customers about their experience and suggest improvements. Your input will help improve our services.Required Skills and Expectations:Candidates should have completed at least the 12th standard and possess strong communication skills in English and Hindi. Basic knowledge of computer operations is necessary, along with the ability to work independently. A positive attitude and a passion for delivering exceptional customer service are essential for this role.

Loan recovery/Collections.Making awareness calls to the customers regarding repayment of loan.Following up with the customers regarding payment.Target Based tele-collections job with no sales.Day shift Job.6 days working.

Competitive Starting Salary: Up to 5.59 Lacs per annum (CTC) upon successful completionAndroid Tablet on joining the programEarn While You Learn: Receive a stipend throughout the program:* First 4 Months (Classroom Learning at Bangalore Campus): 5,000 per month stipend* Next 2 Months (Internship): 10,000 per month* Final 6 Months (On-the-Job Training): 24,000 - 26,000 per monthEligibility:* Recent graduates (age 21-28 years) * Minimum 50% aggregate marks in all semesters of graduation* Final year students awaiting results are also eligible (subject to submitting final mark sheets and degree certificate)Selection Process Application >> Assessment >> Interview >>Provisional Offer Letter >> Training >> Join HDFC