Inbound Customer Service Job Vacancies in Hyderabad

The Customer Support Executive will be responsible for providing excellent customer service through various channels such as phone, email, and chat. They will address customer inquiries, resolve issues, and ensure customer satisfaction.Key responsibilities include:- Responding to customer queries and concerns promptly and professionally.- Providing product information, troubleshooting assistance, and order processing support.- Resolving customer complaints effectively and efficiently.- Escalating complex issues to the appropriate departments for resolution.- Maintaining accurate records of customer interactions and transactions.The ideal candidate for this role should have strong communication skills, both verbal and written. They should be patient, empathetic, and have a customer-centric approach. Additionally, candidates should have good problem-solving abilities and the ability to work well under pressure. Previous customer service experience is a plus, but not required. A minimum qualification of 12th pass is necessary for this role.

Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.

Customer Support Executive eMedEvents India Pvt. Ltd.**Location:** Hyderabad (Work From Office)**Experience Required:** Minimum 3 years**Salary:** 6,00,000+ per annum (based on experience and performance)**Shift Timing:** 4:00 PM 1:00 AM (IST)**Department:** Operations / Customer Success**Reports To:** Operations ManagerAbout eMedEventsFounded in 2014, eMedEvents is a global leader in Continuing Medical Education (CME/CE) event management and marketing. Our platform connects healthcare professionals to medical conferences, webinars, and training programs worldwide. We are dedicated to improving access to quality medical education and empowering healthcare professionals across the globe.About the RoleWe are seeking a motivated, customer-focused, and articulate Customer Support Executive to join our Hyderabad office. The ideal candidate will handle email, live chat, and phone support, assist healthcare professionals with CME-related inquiries, and play an active role in converting leads into confirmed registrations or sales. This position provides an excellent opportunity to gain exposure to international markets, particularly in the U.S. healthcare sector.Key Responsibilities Handle email, chat, and phone support inquiries from clients and prospective customers. Understand customer requirements and recommend relevant courses, webinars, and conferences. Engage with prospective leads to convert them into successful registrations or sales. Deliver professional and confident communication in all customer interactions. Collaborate with internal teams (Sales, Marketing, and Technical) to ensure smooth customer service delivery. Maintain accurate and up-to-date customer information in the CRM system. Follow up with customers to ensure satisfaction and address any pending issues promptly. Contribute ideas to improve customer experience and lead conversion efficiency.Qualifications & Skills Minimum of 3 years of experience in customer support (email, chat, and phone). Excellent written and verbal communication skills (English proficiency required). Bachelors degree in any discipline (preferred: business, healthcare, or communications). Exposure to international customer service (U.S. or global markets) is an added advantage. Ability to understand customer needs and provide tailored recommendations. Target-driven, organized, and proactive in achieving sales or conversion goals. Proficient in MS Office and CRM tools (Salesforce, etc.). Strong interpersonal skills with a customer-first attitude.Shift & Work Arrangement Shift Timing: 4:00 PM 1:00 AM IST Work Mode: Work From Office (Hyderabad)What We Offer Competitive salary package starting from 6,00,000 per annum plus performance incentives. Opportunity to work with international clients and a global CME/CE provider. Collaborative and professional work environment. Career growth and learning opportunities in healthcare education and event operations.

VOICE PROCESS

Hiring for International Customer SupportLocations: Bangalore, Hyderabad, ChennaiWe are hiring 10+2 / Graduate Freshers and Experienced Candidates with:Good communication skillsFlexibility to work in US Night ShiftsSalary & Benefits:15,000 20,000 for Freshers (Experienced candidates earn higher)Performance-based IncentivesTransportation (Pickup & Drop)PF & ESIHealth Insurance5 Days Working, 2 Days OffInterview Mode: VirtualInterview Rounds:1. HR Round2. Voice & Accent3. OperationsApply Now:Email: career@novartis.comContact: 9678062419 / 9071861955

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:Customer Service Representative Salary: 12,000 to 55,000 per month Qualification: Fresher / ExperiencedIf you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.How to Apply: Job Apply:-https://forms.gle/Z5AttdqEpRC2VCZ6AFor more information, visit our official website.Note: Only shortlisted candidates will be contacted for the interview process.

Votiko Solutions: Your Pathway to a Rewarding Career Adventure!Explore a realm of possibilities with Votiko Connects, where we welcome driven individuals to become Call Center Executives in our expanding international BPO.Position: Call Center ExecutivesCompany: Votiko ConnectsType: International BPO (Crafting Success from Anywhere)Start Your Success Journey:1. Ignite your telemarketing expertise: lead generation, appointment scheduling, surveys, and verification.2. Master the art of inbound and outbound communication, crafting personalized experiences for B2B and B2C clients. 3. Build strong customer relationships through calls, emails, and live chat interactions.4. Exceed performance benchmarks, demonstrating your skills in a self-directed environment.Your Success Qualifications:1. Brighten your career with at least 3 years of experience in the vibrant international call center sector. 2. Communicate fluently in English, complemented by outstanding communication abilities.3. Age is merely a number seize opportunities for those under 40 years.4. Showcase a solid history in telemarketing and customer service.5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience.Why Votiko Connects? Unleash the Potential: Competitive salary: 20,000 to 40,000 per month + incentives, based on your remarkablperformance. Enjoy the flexibility of working from any location you choose. Become part of a culture that prioritizes satisfaction, growth, and celebration.Slogan: Votiko Connects - Where Every Call is a Bridge to Your Success!Ready to Connect? Reach Out Now: Dial 8511539085 or dispatch your resume to hr@votiko.comEmbark on a journey where each call connects you to new heights, and every interaction is a stepping stone towards a flourishing career. Join Votiko Connects, where success is not just a destination; it's the journey we embark on together!

OPPORTUNITY TO EARN UPTO ONE LAKH OR ABOVE MONTHLYOpenings for customer service representatives customer service + upselling Qualification: 12th pass / UG / Graduate No B.Tech / B.E Experience: Freshers who are an excellent or good communicators in English can also applySalary: 17K to 27KIncentives: Upto one lakh monthly Shift: 24/7Week off: Two rotationalCab: One end in the odd hours within 23 kms radius Location: HyderabadIMMEDIATE JOINERS ONLYPlease share your CV on impleojobs@gmail.com / 8920732836

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Job Description:Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails:Responsibilities: Address assigned customer calls promptly and work towards effective resolutions. Strive to deliver exceptional customer experiences consistently. Provide speedy and efficient solutions to customer issues.Mandatory Requirements: Immediate availability for joining with excellent proficiency in both Hindi and English. Residency in Hyderabad is a prerequisite. Minimum qualification of Intermediate is mandatory.

Customer Service Associates- Outbound Tellecalling Sales

Primary Responsibilities1. Manage large amount of outgoing calls2. Respond efficiently & accurately to callers 3. Understanding & strive to meet outbound metrics4. Provide accurate ,valid and complete information by using multiple applications 5. Build sustainable relationships and trust with customer accounts through open and interactive communication6. Keep records of customer interactions7. Customer focus and adaptability to different personality typesSecondary Responsibilities 8. Identify and assess customers needs to achieve satisfactionSkills Familiar with 3 languages (English, Hindi & Telugu)Customer oriented attitude with professionalism Good knowledge of CRM systems and practicesExcellent communication & listening skills with good up selling skillsAbility to multi-task, prioritize, and manage time effectively

We have openings for customer support and telesales Executive in bpo sector.Good communication in English.English with regional languages like hindi,malayalam,telugu,tamil,kanada.We need immediate joiners

Job Location - HyderabadCandidates who worked as Tele caller, Insurance, Customer Relationship Executive in Training Academy / overseas education consultancy / Coaching institution preferred.To explain various Training programs to the Students and Working Professionals help them to choose the right training program.Customer RelationConverting Enquiries to EnrollmentLead Generation through cold calls and activities.Telephonic /online enquiry follow ups.Student fee collections & Follow Ups.Responsible for the maintenance of the ERP records & updating of sales figures and reports from time to time.Requirement -Tele-calling skills & marketing skills are importantComputer Skills MS Excel , MS Word and Email correspondenceOnly Female Candidates required . Age limit 21 to 40 yearsFEMALES Preferred**NO FIELD SALES**FRESHERS can apply**Job Type: Full-timeSalary: Up to 250,000.00 per yearBenefits:Cell phone reimbursementHealth insuranceInternet reimbursementSchedule:Day shiftSupplemental pay types:Performance bonusYearly bonusEducation:Bachelor's (Preferred)Experience:TELE CALLING: 1 year (Preferred)Language:Telugu, Hindi, English (Preferred)

Requirement for Customer Service Representative. Should handle inbound and outbound calling.Should effectively handle calls.Should follow up with customers

GREETINGS FROM TECH MAHINDRA!!Tech Mahindra is hiring Experienced Candidates for International Voice ProcessJob Location: Hyderabad Key Skills Required:* Should have excellent communication skills in English.* Minimum 12 months of BPO(Preferred Telecom Domain) Experience would be considered* 5 days working* Both Side Cab facilty.* 24*7 environment (Rotational shifts)* 100% Work from OfficeSalary:- Upto 6 LPA based on interview & previous Salary.Contact Person:- Priya

Hi ,Greetings from eTeam Info services Pvt. LtdWe have an opportunity with our client for Customer Support - Voice Process.Job Description:Process Name : Airtel Black/ Tata Sky / InCnut / Andhra Bank/ IDFC Bank / CromaPosition : CSE ( Customer Support Executive)Qualification : Graduates/ Under GraduatesLanguages : English + Hindi Or Englis + TeluguLocation : Hyderabad - Begampet / Raniganj Shifts : Day ShiftWeek offs : Week OffSalary : 18K to 22KWork Experience : Freshers/ ExpInterview Mode : F2F Interview Interested Candidates Can Revert BackSukriti Sangam

Collect the delinquent amount from the customer over the phone or take promises from them on making the paymentMake collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolutionInbound & outbound callingProvide payment plans basis customer requirementMaintain a deep understanding of client process and policies

Looking for candidates who are passionate to work in BPO industry with excellent (customer handling, Communication and multitasking) skills. Position: Tele sales Executive Job purpose: Inbound calling and converting leads into sales Languages: Exceptional communication in Telugu or hindi

Opening For BPO/Call Center/ Customer Care Executive For Voice Process / Non VoiceUnder grad fresher can applyBPO voice process - Inbound/Outbound/blended processWork from officeSalary Upto 30K CTCShift - Day & RotationalEnglish Should be Good

Advance Your Career: Votiko Solutions Invites You to Transform Customer ExcellenceAre you prepared to embark on a fulfilling career that offers the flexibility to work from any location? Your search ends here! Votiko Solutions Private Limited is seeking skilled professionals to join our team as Call Center Executives in the dynamic international BPO sector.Position: Call Center ExecutivesCompany: Votiko Solutions Private LimitedType: International BPO (Remote Work)Your Responsibilities and Impact:1. Engage in telemarketing tasks including lead generation, appointment scheduling, surveys, and verification.2. Handle inbound and outbound calls, catering to both B2B and B2C clients.3. Deliver outstanding customer experiences through calls, emails, and live chat.4. Take initiative and surpass performance benchmarks.Qualifications We Seek:1. At least 3 years of experience in an international call center environment.2. Proficient in English with excellent communication abilities.3. Candidates should be under 40 years of age.4. Demonstrated success in telemarketing and customer service roles.5. Must have a laptop and a reliable broadband connection for effective remote work.Why Join Votiko? Competitive salary: 20,000 to 40,000 per month + performance-based incentives. Enjoy the convenience of working from home. Become part of a culture that values your satisfaction and professional development.How to Apply: Call us at 8511539085 or email your resumes to hr@votiko.com.Step into a world where your skills shine, your growth is unstoppable, and your career is set to soar. Join Votiko Solutions, where every call is an opportunity, and every interaction is a chance to redefine excellence!

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Career Path! Work From Home - Embracing Opportunities Across IndiaAbout Us: Join Votiko Solutions, a leading player in the BPO sector, celebrated for its outstanding call center services. Our dedication goes beyond superior customer interaction; we are committed to fostering personal development. Become part of our vibrant team, where your talents are acknowledged and your journey to success is intertwined with our shared vision.Job Overview: As a Call Center Executive, you will be essential in providing top-notch service. From your home office, you will engage in telemarketing, handle a variety of inbound and outbound calls, and deliver exceptional customer support. Votiko offers a supportive environment where your career goals can thrive without limits.Job Responsibilities:1. Lead telemarketing initiatives, including lead generation, appointment scheduling, surveys, and verification.2. Handle inbound and outbound calls for both B2B and B2C clients.3. Provide outstanding customer support through multiple channels, such as phone, email, and live chat.4. Proactively work to surpass established performance benchmarks.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of English with excellent communication abilities.3. Age limit of 40 years or younger.4. Demonstrated success in telemarketing and customer support roles.5. Must have a personal laptop and a reliable broadband connection for effective remote work.Rewards and Opportunities: Competitive salary ranging from 20,000 to 40,000, based on experience. Attractive incentives linked to performance achievements. Flexibility to work from home.Are you ready to advance your career as a Call Center Executive in a top-tier call center? Take the leap!Contact Us: Call us at 8511539085

Votiko Solutions Private Limited - Igniting Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Professional Odyssey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Embark on a transformative experience with Votiko Solutions, a pioneer in the BPO industry celebrated as the best call center. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: C

As a Customer Support Executive in Hyderabad, India, you will be responsible for providing excellent customer service to clients via phone, email, and chat. Your key responsibilities include resolving customer inquiries, complaints, and issues in a timely and professional manner. You will also need to maintain accurate records of customer interactions and transactions to ensure customer satisfaction. To excel in this role, you should possess strong communication skills, both verbal and written, and have a patient and positive attitude towards customers. You should be able to work well under pressure and have the ability to multitask efficiently. Additionally, having a good understanding of customer service principles and practices will be beneficial. A 12th pass education is required, and previous experience in customer service or a related field is preferred, but not mandatory. This is a full-time position that requires you to work from the office, so being punctual and reliable is essential.

Dear candidate,Greeting from Right Fit resources OPC private limited.Position:- inbound voice processLocation:- HyderabadSalary:- 25k to 40kExperience/ freshers can applyJob description:-Fuel and English communication skillNeed to handling in bonding callsNeed to handling queries of customer and providing informationGood spoken and written English skill in English Hindi Telugu