Array ( [0] => inbound-customer-service [1] => ahmedabad ) Inbound Customer Service Jobs in Ahmedabad,Inbound Customer Service Job Vacancies in Ahmedabad Gujarat
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Inbound Customer Service Job Vacancies in Ahmedabad

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Female - Customer Support Executive - Full Time

Prolegion Private Limited

  • 0 - 1 yrs
  • Ahmedabad
Customer Care Customer Support Telephone Handling Good Communication Skills Inbound Calls Customer Service Cold Calling
Job Description - Customer Support Executive - InsuranceLocation: AhmedabadWork Mode: Onsite Experience Required: 6 months to 2 yearsAbout the RoleWe are looking for a proactive and target-oriented Telecalling Executive to join our Life Insurance team. The role primarily involves connecting with potential customers over calls, generating leads, and driving sales by promoting suitable insurance products.Roles & ResponsibilitiesHandling outbound and inbound calls to generate leadsExplaining life insurance products clearly to customersConverting leads into successful sales through effective communicationUnderstanding customer needs and recommending suitable policiesMaintaining regular follow-ups to ensure lead closureUpdating customer details and maintaining recordsCoordinating with internal teams for smooth documentation and processingRequirementsGood communication and convincing skillsComfortable with telecalling and achieving sales targetsBasic understanding of sales processesExperience in insurance or any sales domain preferredAbility to build rapport with customers over calls
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Customer Service Agent - Ahmedabad

Qatar Airways

  • 2 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
International Voice Process Customer Relationship BPO Inbound Calls International Call Center Customer Management Call Center
- Handle customer inquiries: Customer care agents are responsible for responding to customer inquiries and addressing their concerns or questions in a timely and professional manner. This includes answering phone calls, responding to emails, and communicating via live chat.- Provide product information: Customer care agents should have a good understanding of the company's products or services in order to effectively provide accurate information to customers. They need to be able to explain product features, benefits, and pricing to potential buyers.- Process orders and returns: Customer care agents assist customers with placing orders, processing payments, and handling returns or exchanges. They should be able to navigate the company's order processing system efficiently and accurately.- Resolve customer complaints: Customer care agents need to have strong problem-solving skills to effectively address customer complaints or issues. They should be able to listen to customer concerns, empathize with their situation, and work towards finding a satisfactory resolution.- Strong communication skills: Customer care agents must have excellent verbal and written communication skills to effectively interact with customers. They should be able to articulate information clearly and professionally.- Patience and empathy: Dealing with customer inquiries and complaints can be challenging, so customer care agents need to have patience and empathy when interacting with customers. They should be able to remain calm and composed in all situations.
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Urgent Requirement For Customer Care Representative

Spark Hire Management Solution

  • 1 yrs
  • 4.3 Lac/Yr
  • Ahmedabad
Customer Care Inbound Calls Outbound Calls Call Center International Call Center Customer Relationship US Shift UK Shift BPO Voice KPO Handling Calls Outbound Calling Customer Service English Language Inbound Customer Calling
Manage incoming phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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Walk-in Urgent Opening For Customer Care Executive

ESMSYS PVT LTD

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Ahmedabad
Customer Care Executive Customer Care Customer Service Voice Process Problem Solving Complaint Handling Inbound Voice Process Query Management Service Desk International Call Center
Roles & Responsibilities:- Handle inbound and outbound calls related to loans and subsidies Address customer inquiries regarding loan products, application processes, status updates Guide customers through the application process, including filling out forms and explaining required documentation. Assist customers in understanding eligibility criteria, interest rates, and loan terms. Escalate complex issues to higher authorities or specialized departments when necessary. Accurately input customer information into the CRM system Maintain detailed records of customer interactions, comments, and complaints. Provide clear, concise, and accurate information to customers. Keep customers informed about the status of their applications and any required actions Gather customer feedback on products and services Report common issues and suggestions to improve service quality Work closely with other departments Participate in team meetings and training sessions to stay updated on product knowledge and customer service techniques Utilize call center software, customer relationship management (CRM) systems, and other relevant tools effectively Meet individual and team performance targets, including call handling time, customer satisfaction scores, and resolution rates Continuously improve service quality through feedback and training.
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Customer Service Representative

GroundOps Pvt. Ltd

  • 2 - 8 yrs
  • 6.0 Lac/Yr
  • Ahmedabad
Customer Relationship International Call Center Communication Skills Inbound Voice Process Customer Calling
Responsible for Taking inbound calls from customers in US and UK (International Voice/Semi-voice Process)Learn and practice on existing and new products offeredClient Relationship Management via direct interactions with the clients Thoroughly Learn functions of software and products offered to customersCo-ordinate with other departments to resolve customer queries and fulfil needsComplete all assigned customer tickets timely and ensure customer satisfaction
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Customer Service Representative

Ttec

  • 0 - 5 yrs
  • Ahmedabad
Customer Relationship English Language Inbound Process
Job Profile: International Customer Operations - Chat Process (Non Voice)WORK FROM OFFICEREQUIREMENT:Qualification: 12 Pass & Any GraduateJob location: Ahmedabad24/7 rotational shift time & rotational week offRequired Excellent Communication skill in English
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Customer Service Executive

Wrixty Services

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Ahmedabad
Inbound Call Telecalling Customer Support Voice Process Call Center BPO Telecaller Customer Service Walk in
Process Specifics24*7 environmentMinimum qualification 10+2 or 10+3 and no pursuing candidatesNo leaves for the first 3 months of joiningFreshers are eligibleWork From OfficeVoice ProcessLanguages Required: Hindi & Basic English (should be able to comprehend)6 days working, rotational shifts and 1 weekly off (rotational)Immediate joinersHiring Type: Contract Hiring (3months) / PermanentWe need 100 by Aug23Interview Mode: Face to FaceClient: E-commerceLocation: AhmedabadHiring Filters:Recruiter ScreeningOperationsTyping (25wpm-Gross Speed/85% accuracy)4 Online AssessmentsSALARY STRUCTURE (only 1 salary slab-that of fresher)QueueFresherOffered TCTCInhand SalaryHindi+ Basic EnglishFresher18000012.5k
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BPO Telecaller (Female)

Poojara Telecom

  • 1 - 5 yrs
  • 1.8 Lac/Yr
  • Prahlad Nagar Ahmedabad
Inbound Customer Service Outbound Calling Customer Care Representative Telecaller
Urgent Requirement Female TelecallerResponsibilities: Inbound/Outbound Calls II Good Communication Inform customers about the company's products/services and offers Manage inbound/ outbound customer calls in a timely manner Identify customer's needs and convince the customer to buy the product/service Gain comprehensive product/service knowledge and clarify information wherever required Contact for more information:- 8200 198 175Address:- Poojara Telecom Pvt. Ltd., 9th Floor, Block-A, Westgate Building, Nr. YMCA Club & KIA Motors, S G Highway, Ahmedabad
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Telesale Executive

Mspire Ventures Pvt Ltd

Tele Sales Executive Telecaller Call Center Executive Outbound Calling Cold Calling Inbound Customer Service Calling Executive Loan Officer Loan Sales Executive
JOB DESCRIPTION:1. Drive Business Loan sales via Tele-calling including convincing the customers & document collection.2. Explain various Business Loan products from different Banks and guide the customer in choosing the right product as per the lifestyle.3. Act as a responsible financial advisor and help the customer in taking the right decision.4. Build a long terms relationship with the customer.5. Follow the compliance & other Product/company and partner requirements.6. Follow-up with the Bank to drive logins & approval.Designation: Telesales Executive.Salary: 15,000 to 22,000Education: Graduations.Experience: o to 1 year.Locations: Ahmadabad.
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Customer Service Executive

Smartlion Jobs

  • 3 - 6 yrs
  • 4.8 Lac/Yr
  • Ahmedabad
Communication Skills Customer Care Agent Inbound Process Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Work From Home
*Hiring for international voice process*English must be fluent*Good communication skill*Shift rotational 24*7 *On paper experience must be more than 2 years in international voice process*CTC upto 4.9 + other incentives
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