12th Pass Freshers For BPO Telecaller

We are seeking a dedicated and motivated female Telecaller for our office in Vasai East, Mumbai. This full-time position is suitable for candidates with little to no prior experience who are enthusiastic about starting their career in customer service.

Key Responsibilities:

- Making Outbound Calls: You will reach out to potential customers to inform them about our products and services, ensuring a clear and friendly communication style.

- Handling Inbound Calls: When customers call, you will assist by answering their questions or directing them to the appropriate department, maintaining a professional demeanor at all times.

- Data Entry: You will be responsible for accurately updating customer information and call records in our database, ensuring all details are correctly documented for future reference.

- Providing Feedback: After interactions, you will share valuable feedback on customer responses and suggestions to help improve our services and outreach strategies.

Required Skills and Expectations:

Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A positive attitude and willingness to learn are essential, as you will be working in a dynamic environment. Attention to detail is important for maintaining accurate records. Applicants should be comfortable using basic computer applications and have a good understanding of customer service principles. We are looking for self-motivated individuals who can adhere to a structured work schedule and thrive in teamwork settings.

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Insurance / Claims

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Office No 01 Aasha Sadan, Near Bank Of Baroda ATM, Waliv Naka, Vasai East