Collection Agent Jobs

JOB DESCRIPTION - COLLECTIONS TEAM LEADERJob Title: Collections Team LeaderDepartment: CollectionsRoles & Responsibilities: Lead and manage the collections team to achieve monthly targets Monitor daily productivity and collection performance Track team attendance and maintain workforce discipline Support agents in handling difficult customer interactions Prepare and share daily/weekly performance reports Conduct coaching, training, and performance reviews Ensure adherence to company policies and compliance guidelines Analyze collection trends and implement improvement plans Coordinate with internal departments for issue resolution Drive team motivation and engagement activitiesJOB DESCRIPTION - TELECALLER (COLLECTIONS)Job Title: Telecaller - CollectionsDepartment: CollectionsRoles & Responsibilities: Contact customers through calls regarding payment follow-up Remind customers about due and overdue payments Maintain professional communication with customers Update call status and customer responses in the system Resolve basic customer queries related to payments Achieve daily and monthly collection targets Escalate complex cases to Team Leader when required Maintain accurate call records and reports Follow company compliance and calling guidelines

We are looking for a Collection Agent to join our team in Sector 49. As a Collection Agent, you will be responsible for contacting clients to collect overdue payments and ensure that accounts are up to date. This role requires a professional who is skilled in communication and negotiation.**Key Responsibilities:**- **Contact Clients:** Reach out to clients via phone or email to remind them about outstanding payments.- **Negotiate Payments:** Discuss payment options with clients to help them settle their debts while maintaining a positive relationship.- **Maintain Records:** Keep accurate records of all communications and payments in the system to track progress effectively.- **Resolve Issues:** Handle any disputes or issues that clients may have regarding their accounts and work to find a resolution.- **Follow Up:** Regularly follow up with clients who have not responded to initial contact, ensuring that payment deadlines are met.**Required Skills and Expectations:**Candidates should have at least one year of experience in a similar role. A minimum education of 12th grade is necessary. Strong communication skills, both verbal and written, are essential for explaining payment terms clearly. You should be good at negotiating and comfortable dealing with difficult conversations. The ability to maintain a positive attitude, even in challenging situations, is important. You must be organized and detail-oriented, ensuring accurate records are kept. The role requires a full-time commitment, and you will need to work from the office.

We are looking for candidates for Collection and Recovery on NPA Portfolio.The candidate should have experince in collection and recovery.The candidate should achieve daily DRR collection and month end collection targets.The candidate should preferably be DRA certified.The candidate should have good Computer knowledge on Excel and can maintain daily MIS.The candidate should be fluent in Hindi and Bengali (any other known laguage would be preferable).The candidate should be open for to work from 10:00 AM to 7:00 PM.Candidates within 5km radius from Dunlop location would be preferable.

Job Role: Debt recovery Process by calling NPA customer * Raise settlement & Complaints on the CRM tool.* Educate customers about cibil and collect pending amount.* Maintain adequate knowledge levels on products, processes and systemsused* Ensure collection target are met* Skills Required:o Excellent verbal communication skillso Time management skills to manageo Ability to comprehend, capture as well as interpret basiccustomer informationo Strong communication with customero Knowledge of Banking / Credit cards/ Cibil / Loan preferred

We are looking for a motivated Collection Executive to join our team in Howrah, India. The ideal candidate will have 1 to 3 years of experience in collections and a minimum educational qualification of 12th pass.Key Responsibilities:1. **Debt Collection**: Contact clients to collect outstanding payments on overdue accounts, ensuring a polite and professional communication style.2. **Record Keeping**: Maintain accurate records of all collection activities, including contact details, payment schedules, and follow-up notes to track progress effectively.3. **Customer Communication**: Engage with customers to understand their payment issues, providing assistance to help them resolve their financial problems while encouraging timely payment.4. **Follow-Up**: Consistently follow up with clients regarding overdue payments, using various communication methods to ensure they remain informed about their account status.5. **Reporting**: Prepare regular reports on collection activities, outstanding accounts, and payment trends to help management make informed decisions.Required Skills and Expectations:The ideal candidate should possess excellent communication and negotiation skills, enabling effective interaction with clients. A strong organizational ability is necessary to manage multiple accounts and ensure timely follow-up. Proficiency in basic computer applications for record-keeping is essential. A positive attitude and resilience in handling challenging situations will help in achieving collection targets and maintaining customer relationships.

We are seeking a dedicated Collection Executive to join our team in Mohan Cooperative Industrial Estate, Delhi. This role is essential for managing and enhancing the company

Job Role: Tele Collection Executive (Domestic Voice/Blended)Industry Type: BFSIShift Timings: 9:30am-6:30pm windowLocation: AmbatturCertification: DRA Certified (Mandatory)Experience: From 6 Months (Relevant experience in collections)Languages Required: Tamil / Telugu / Kannada / Malayalam / HindiJob Responsibilities: Make outbound collection calls to customers with overdue payments. Negotiate and persuade customers to make timely payments while maintaining professionalism. Follow compliance guidelines and adhere to RBI/DRA regulations. Maintain accurate records of interactions and payment commitments. Work towards achieving collection targets. Handle customer queries related to outstanding dues and provide appropriate solutions. Collaborate with the team to improve collection strategies.Key Requirements: Prior experience in a collection process is mandatory. DRA certification is required. Strong negotiation and persuasion skills. Ability to handle difficult conversations tactfully.

Vyana Core ek advanced Android Enterprise based EMI enforcement infrastructure hai. Hum finance companies aur retailers ko aisi technology provide karte hain jisse financed mobile devices ko remotely manage aur non-payment ki surat mein lock kiya ja sake. Hum Twilio aur Razorpay jaise platforms ko integrate karke ek seamless payment aur recovery system chalate hain.

Whatyoull be doing Recovervehicles from non-compliant drivers . ToworLiftvehicles that are unable to be driven. Drivethesenior security lead on official assignments. Sourceandmaintainrelationships with recovery partnersWhatyouwill need for this position Minimumofsecondaryschoolcertificate or equivalent. 5+yearsofprovendriving experience. Goodknowledgeofroutesandlocations. Mustbeabletodrivedifferent vehicle types (Bike, Car & Pickup Truck). Musthavegoodcommunicationskills.Key Metrics %ofrecoveryallocated and completed TATforrecovery bymonitoring recovery agents Roadsafetyandregulation compliance during recovery Minimisingrecovery by resolving DP returns through voluntary returns or having

We are looking for a motivated and dedicated Collection Executive to join our team in Lucknow. In this role, you will manage collections of unpaid accounts, communicating with clients efficiently to ensure smooth transactions.Key Responsibilities:1. **Account Management**: Monitor and keep track of assigned accounts, ensuring timely follow-up on payment schedules to minimize overdue collections.2. **Communication**: Contact customers via phone or email to remind them about outstanding payments and negotiate payment terms, maintaining a professional and friendly attitude.3. **Record Keeping**: Maintain accurate and up-to-date records of all collection activities in the system for easy tracking and reporting.4. **Problem-Solving**: Address customer queries and complaints regarding payments, working to resolve issues quickly and effectively.5. **Reporting**: Prepare regular reports on collections progress, detailing any challenges faced, to inform management and strategize improvements.Required Skills and Expectations:Candidates should have a minimum education level of 10th grade and can be fresh graduates or have up to 2 years of relevant experience. The ideal candidate should possess strong communication skills, with the ability to interact confidently with clients. They must be detail-oriented and have good organizational skills to manage multiple accounts effectively. A positive attitude and persistence are essential for successful collections. As this is a full-time work-from-home position, candidates should be self-motivated and disciplined in their work habits.

Drive offline marketing initiatives to generate leads and increase brand awareness across colleges and institutions.Key Responsibilities:Conduct field visits to colleges, schools, and institutions Promote courses through seminars, events, and campaigns Generate and qualify leads Build partnerships with placement cells and institutions Distribute promotional materials and collect data Coordinate with sales team for lead conversion KPIs:Number of leads generated Conversion ratio Event effectiveness Requirements:Any graduate Strong communication and convincing skills Willingness to travel extensively Experience in field sales/marketing preferred

As a Collection Executive, your main responsibility will be to manage and oversee the collection of outstanding payments from customers. You will play a key role in maintaining healthy cash flow for the company. **Key Responsibilities:**- **Contact Customers**: Reach out to customers through phone calls and emails to remind them about overdue payments and provide assistance when needed. Clear communication is essential to maintain a positive relationship.- **Manage Accounts**: Keep detailed records of collections, payments made, and outstanding amounts. This helps in tracking progress and identifying any recurring issues.- **Resolve Disputes**: Address any queries or disputes raised by customers regarding their payments. You will need to listen carefully and provide solutions or escalate the issue as necessary.- **Follow Up**: Regularly follow up with customers who have overdue payments. Consistent communication will help encourage timely payments.- **Update Records**: Ensure all customer information and payment statuses are accurately updated in the company's database. This aids in better management of accounts receivable.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade. While previous experience is not mandatory, any relevant experience will be a plus. Strong communication skills are essential, as you will interact regularly with customers. You should possess good organizational skills to manage multiple accounts efficiently. A basic understanding of finance and payment processes will be beneficial. Being persuasive and assertive, yet polite, is crucial for effective collections. Proficiency in using computers and basic software is also expected to perform your duties effectively.

We hired Both Freshers and experience candidates those interested in field work of collection and Recovery

Urgent Requirement, This is a two days Government Project helding in upcoming new metro stations.Candidates will be alloted to the nearby locations.Time: Start morning 8 amDate: 27.08.2024 and 28.08.2024 (Tuesday and Wednesday)