Job Description - Telesales Executive (Ayurveda)
Job Title: Telesales Executive - Ayurveda
Department: Sales & Marketing
Industry: Ayurveda / Herbal Healthcare / Wellness
Employment Type: Full-Time
Experience: 0-3 Years
Location: Sector 4 Noida
Salary: As per industry standards + Incentives
About the Role
We are looking for enthusiastic and result-oriented Telesales Executives to join our Ayurveda and wellness sales team. The candidate will be responsible for connecting with potential customers, understanding their health and wellness requirements, explaining our Ayurvedic products, and converting leads into sales through effective communication and follow-ups.
Key Responsibilities
1. Make outbound calls to prospective customers and generate sales.
2. Explain Ayurvedic products, their ingredients, benefits, and usage as per approved product information.
3. Understand customer requirements and recommend suitable products without making unverified medical claims.
4. Convert incoming inquiries and leads into successful sales.
5. Follow up with interested customers and maintain strong customer relationships.
6. Achieve daily, weekly, and monthly sales targets.
7. Maintain accurate records of calls, leads, customer interactions, and sales in the CRM system.
8. Handle customer queries, objections, and complaints professionally.
9. Coordinate with the dispatch and customer support teams for smooth order processing.
10. Generate repeat business through regular customer follow-ups.
Required Skills & Qualifications
- Minimum 12th pass; Graduate preferred.
- 0-3 years of experience in telesales, telecalling, or customer handling.
- Experience in Ayurveda, herbal products, healthcare, or wellness sales will be an added advantage.
- Excellent verbal communication and convincing skills.
- Basic knowledge of Ayurvedic products and wellness concepts.
- Ability to handle customer objections and close sales.
- Target-oriented, confident, and self-motivated.
- Basic computer knowledge and familiarity with CRM or Excel.
- Hindi communication is mandatory; basic English is preferred.
Key Performance Indicators (KPIs)
- Daily outbound calls.
- Lead conversion ratio.
- Monthly sales target achievement.
- Revenue generated.
- Follow-up effectiveness.
- Customer satisfaction and repeat orders.
What We Offer
- Fixed salary + attractive performance-based incentives.
- Professional training on Ayurvedic products.
- Growth opportunities within the organization.
- Supportive and performance-driven work environment.
Ideal Candidate
A confident and persuasive communicator who has an interest in Ayurveda, healthcare, and wellness, and enjoys interacting with customers to generate sales and build long-term relationships.
Interested candidates can share their updated resumes at:
[Mob - / ]