We are seeking a dedicated Calling Executive to join our team in Ghaziabad. The ideal candidate will have 1 to 2 years of experience and a graduate degree. This full-time position involves engaging with clients and facilitating communication for various services.
Key Responsibilities:
1. Client Communication: Make outbound calls to clients to provide information about services, answer inquiries, and address any concerns or questions they may have. Clear and efficient communication is essential.
2. Follow-Up Calls: Conduct follow-up calls to ensure customer satisfaction and gather feedback on services provided. This helps in improving service quality and enhancing customer relationships.
3. Data Entry and Reporting: Maintain accurate records of calls made and client interactions in the system. You will be responsible for updating databases and generating reports as needed.
4. Team Collaboration: Work closely with other team members to share insights and strategies for improving client engagement and sales outcomes.
Required Skills and Expectations:
The ideal candidate should have excellent verbal communication skills and a friendly, persuasive telephone manner. Strong organizational skills and attention to detail are necessary for accurately managing client information. Ability to work in a team and handle multiple calls efficiently is essential. A positive attitude and the eagerness to learn and grow within the role are highly valued. As this position is strictly for females, candidates must meet this gender requirement.
Experience
1 - 2 Years
No. of Openings
1
Education
Graduate (B.C.A, B.B.A, B.Com)
Role
Calling Executive
Industry Type
Manufacturing / Production / Quality
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
plot no g35 udyog kunj upsidc indl area ghaziabad