Voice Process Executive Fresher Jobs in Delhi NCR

We are looking for a dedicated Telecalling Executive to join our team in Uttam Nagar, Delhi. The ideal candidate will focus on engaging with customers over the phone, handling inquiries, and promoting services effectively.Key Responsibilities:1. Customer Engagement: Initiate conversations with potential and existing customers to understand their needs, address queries, and provide relevant information about our services.2. Data Management: Maintain accurate records of customer interactions, feedback, and inquiries in our database to ensure effective follow-ups and service tracking.3. Sales Support: Assist in generating leads and contributing to sales targets by promoting our products and services during calls.4. Reporting: Provide regular reports on call outcomes, customer feedback, and suggestions for process improvements to the management team.5. Collaboration: Work with team members and other departments to ensure a seamless communication flow and enhance customer satisfaction.Required Skills and Expectations:Candidates must possess strong communication skills in Hindi or English and a friendly, approachable demeanor to connect with customers easily. Basic computer skills are necessary for data entry and record-keeping. We seek individuals who are proactive, enjoy talking to people, and can handle rejection constructively. A positive attitude and a willingness to learn are essential, even if you have no prior telecalling experience. Female candidates with a minimum educational qualification of 10th pass are encouraged to apply.

A calling executive handles phone communication with customers or clients. They make outbound calls to find new leads, sell products, or collect payments. They also answer inbound calls to solve problems and answer questions.

We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.

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Key ResponsibilitiesLead Generation: Source new prospects via cold calls, emails, and LinkedIn. Pipeline Management: Track and update all customer interactions in a CRM tool like Salesforce or HubSpot.Product Demos: Lead online presentations and explain product benefits.Deal Closure: Negotiate terms and handle customer objections remotely.Target Achievement: Meet or exceed monthly and quarterly sales quotas.Required Skills & Qualifications Communication: Clear verbal and written skills with a strong phone presence.Tech Savvy: Comfortable using CRM software, web presentation apps, and productivity tools.Resilience: Ability to handle rejection and work in a fast-paced environment.

About the Organization:Cyberbizz Technologies is a dynamic and innovative company dedicated to providing cutting-edge solutions in the technology sector. We pride ourselves on fostering a collaborative and growth-oriented work environment where employees are empowered to contribute to our success. Our mission is to deliver exceptional value to our clients through a combination of technological expertise and unparalleled customer service. Join us and be part of a team that is shaping the future of technology.Roles and Responsibilities:Initiate outbound calls to prospective customers to generate leads and schedule appointments.Effectively present and sell products or services to potential clients via telephone.Address customer inquiries and concerns in a professional and timely manner.Build and maintain strong customer relationships through consistent follow-up.Achieve and exceed monthly sales targets and performance goals.Record customer interactions and sales activities accurately in the CRM system.Collaborate with the sales team to share insights and best practices.Stay updated on product knowledge and sales techniques.Handle objections and overcome challenges to close sales.Contribute to a positive and productive team atmosphere.

We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.

We are looking for a Telecalling Executive to join our team in Faridabad. This is a full-time position ideal for individuals with little to no experience, making it a great opportunity for freshers and those with up to four years of experience. The primary responsibility of this role is to communicate with potential and existing customers, promoting our services and supporting sales growth.Key Responsibilities:- Make Outbound Calls: You will be responsible for calling potential customers to introduce our services and generate interest. Clear communication is essential to explain our offerings effectively.- Handle Inbound Queries: Respond to incoming calls from customers. Provide detailed information about products or services, ensuring all queries are addressed satisfactorily.- Maintain Customer Records: Keep accurate records of calls made, customer interactions, and the outcomes. This information helps track progress and follow up with leads.- Achieve Sales Targets: Work towards individual and team sales goals by promoting our services during calls. You will need to demonstrate persuasive skills to convert leads into sales.- Provide Feedback: Share insights and customer feedback with the management team to help improve our services and sales strategies.Required Skills and Expectations:Candidates should have a minimum education of 12th grade. Good communication skills in English and Hindi are essential to engage with a diverse customer base. You should be friendly, persuasive, and resilient, able to handle objections and rejections positively. Basic computer skills are required to manage customer records and data entry efficiently. A proactive attitude and willingness to learn are crucial for success in this role.

Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL

We are looking for a motivated Telesales Executive to join our team in Delhi. This is a full-time position based in the office, ideal for individuals with little to no experience as well as those with up to six years of experience.Key Responsibilities:- Making Calls: You will call potential customers to pitch our products or services. This involves being persuasive and engaging to capture their interest.- Understanding Customer Needs: It is essential to listen carefully to what customers say. Understanding their needs will help you tailor your approach and promote the right solutions.- Managing Leads: You will maintain and update a record of customer interactions. Keeping accurate records helps in following up with potential clients effectively.- Close Sales: You will aim to convert leads into sales by addressing any customer queries and providing information clearly, facilitating the decision-making process.- Provide Excellent Customer Service: Assisting customers with their inquiries and ensuring a positive experience is crucial for building relationships and loyalty.Required Skills and Expectations:Strong communication skills are essential, as you will be speaking with customers daily. A friendly and persuasive telephone manner is required to build rapport and close deals effectively. Basic computer skills are necessary for managing records and data. You should be self-motivated and goal-oriented, capable of working independently as well as part of a team. Being adaptable and open to feedback will help you grow in your role and improve performance.

Required SkillsExcellent communication and negotiation skills.Strong convincing and presentation abilities.Ability to work under pressure and achieve targets.Good interpersonal and customer handling skills.Basic computer knowledge and MS Office skills.Self-motivated and positive attitude.

As an International Voice Process Executive, you will be responsible for handling customer interactions and providing support in a professional manner. Your role will involve communicating with clients from various countries, ensuring their queries are resolved efficiently.

Were Hiring: International Voice Process (Travel Support) GurgaonLooking to kickstart or grow your career with a global leader in customer experience? Heres your chance to join Teleperformance - Airbnb Process and work in an exciting international environment!Company: Teleperformance (Airbnb Process)Location: GurgaonProcess: International Voice - Travel SupportSalary (In-Hand)Freshers: Up to 27,000/monthExperienced: Up to 32,000/monthJob DetailsShift: Rotational ShiftWorking Days: 5 Days a WeekInterview Mode: 100% VirtualEligibility CriteriaAny Graduate (Freshers & Experienced both can apply)Excellent English Communication Skills - MandatorySelection ProcessRiva AI RoundSelf RegistrationAMCAT (Minimum Score: 65)HR RoundOperations Round Perks & Benefits Two-way Cab Facility $150 Annual Performance Voucher (Based on KRA) Global exposure & growth opportunities

We are seeking a motivated Telesales Executive to join our team in Sector 16, Noida. This entry-level position is perfect for recent graduates looking to start their career in sales.As a Telesales Executive, you will be responsible for reaching out to potential customers over the phone, promoting our products and services, and assisting them with their purchases. You should be comfortable making multiple calls each day, engaging with customers, and converting leads into sales.Key Responsibilities:1. Outbound Calling: Initiate phone calls to leads and existing customers to promote our offerings and generate sales.2. Customer Engagement: Build rapport with customers to understand their needs and provide tailored solutions.3. Product Knowledge: Stay informed about our products and services to effectively communicate their benefits to customers.4. Lead Generation: Identify and qualify new leads through research and existing customer contacts.5. Sales Reporting: Maintain accurate records of calls and sales activities, providing updates to management as needed.Required Skills and Expectations:Ideal candidates should possess excellent communication skills and a friendly demeanor to engage with customers effectively. A basic understanding of sales principles is a plus, along with the ability to work well in a team. Time management and organizational skills are essential for tracking calls and follow-ups. Candidates should be self-motivated, eager to learn, and ready to take on new challenges in a fast-paced environment.

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- Customer Support: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- Issue Resolution: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- Database Management: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- Team Collaboration: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- Feedback Collection: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- Effective Communication: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- Problem-Solving Skills: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- Technical Proficiency: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- Adaptability: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

Job Responsibilities:Make outbound calls to potential customersExplain products/services and generate interestConvert leads into successful salesFollow up with interested prospectsMaintain daily call records and update CRMAchieve daily/weekly/monthly sales targets