Voice Process Executive Fresher Jobs in Delhi NCR

We are looking for a Telecalling Executive to join our team in Faridabad. This is a full-time position ideal for individuals with little to no experience, making it a great opportunity for freshers and those with up to four years of experience. The primary responsibility of this role is to communicate with potential and existing customers, promoting our services and supporting sales growth.**Key Responsibilities:**- **Make Outbound Calls:** You will be responsible for calling potential customers to introduce our services and generate interest. Clear communication is essential to explain our offerings effectively.- **Handle Inbound Queries:** Respond to incoming calls from customers. Provide detailed information about products or services, ensuring all queries are addressed satisfactorily.- **Maintain Customer Records:** Keep accurate records of calls made, customer interactions, and the outcomes. This information helps track progress and follow up with leads.- **Achieve Sales Targets:** Work towards individual and team sales goals by promoting our services during calls. You will need to demonstrate persuasive skills to convert leads into sales.- **Provide Feedback:** Share insights and customer feedback with the management team to help improve our services and sales strategies.**Required Skills and Expectations:**Candidates should have a minimum education of 12th grade. Good communication skills in English and Hindi are essential to engage with a diverse customer base. You should be friendly, persuasive, and resilient, able to handle objections and rejections positively. Basic computer skills are required to manage customer records and data entry efficiently. A proactive attitude and willingness to learn are crucial for success in this role.

Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL

We are looking for a motivated Telesales Executive to join our team in Delhi. This is a full-time position based in the office, ideal for individuals with little to no experience as well as those with up to six years of experience.**Key Responsibilities:**- **Making Calls:** You will call potential customers to pitch our products or services. This involves being persuasive and engaging to capture their interest.- **Understanding Customer Needs:** It is essential to listen carefully to what customers say. Understanding their needs will help you tailor your approach and promote the right solutions.- **Managing Leads:** You will maintain and update a record of customer interactions. Keeping accurate records helps in following up with potential clients effectively.- **Close Sales:** You will aim to convert leads into sales by addressing any customer queries and providing information clearly, facilitating the decision-making process.- **Provide Excellent Customer Service:** Assisting customers with their inquiries and ensuring a positive experience is crucial for building relationships and loyalty.**Required Skills and Expectations:**Strong communication skills are essential, as you will be speaking with customers daily. A friendly and persuasive telephone manner is required to build rapport and close deals effectively. Basic computer skills are necessary for managing records and data. You should be self-motivated and goal-oriented, capable of working independently as well as part of a team. Being adaptable and open to feedback will help you grow in your role and improve performance.

Required SkillsExcellent communication and negotiation skills.Strong convincing and presentation abilities.Ability to work under pressure and achieve targets.Good interpersonal and customer handling skills.Basic computer knowledge and MS Office skills.Self-motivated and positive attitude.

As an International Voice Process Executive, you will be responsible for handling customer interactions and providing support in a professional manner. Your role will involve communicating with clients from various countries, ensuring their queries are resolved efficiently.

We are seeking a motivated Telesales Executive to join our team in Sector 16, Noida. This entry-level position is perfect for recent graduates looking to start their career in sales.As a Telesales Executive, you will be responsible for reaching out to potential customers over the phone, promoting our products and services, and assisting them with their purchases. You should be comfortable making multiple calls each day, engaging with customers, and converting leads into sales.Key Responsibilities:1. **Outbound Calling**: Initiate phone calls to leads and existing customers to promote our offerings and generate sales.2. **Customer Engagement**: Build rapport with customers to understand their needs and provide tailored solutions.3. **Product Knowledge**: Stay informed about our products and services to effectively communicate their benefits to customers.4. **Lead Generation**: Identify and qualify new leads through research and existing customer contacts.5. **Sales Reporting**: Maintain accurate records of calls and sales activities, providing updates to management as needed.Required Skills and Expectations:Ideal candidates should possess excellent communication skills and a friendly demeanor to engage with customers effectively. A basic understanding of sales principles is a plus, along with the ability to work well in a team. Time management and organizational skills are essential for tracking calls and follow-ups. Candidates should be self-motivated, eager to learn, and ready to take on new challenges in a fast-paced environment.

Were Hiring: International Voice Process (Travel Support) GurgaonLooking to kickstart or grow your career with a global leader in customer experience? Heres your chance to join Teleperformance - Airbnb Process and work in an exciting international environment!Company: Teleperformance (Airbnb Process)Location: GurgaonProcess: International Voice - Travel SupportSalary (In-Hand)Freshers: Up to 27,000/monthExperienced: Up to 32,000/monthJob DetailsShift: Rotational ShiftWorking Days: 5 Days a WeekInterview Mode: 100% VirtualEligibility CriteriaAny Graduate (Freshers & Experienced both can apply)Excellent English Communication Skills - MandatorySelection ProcessRiva AI RoundSelf RegistrationAMCAT (Minimum Score: 65)HR RoundOperations Round Perks & Benefits Two-way Cab Facility $150 Annual Performance Voucher (Based on KRA) Global exposure & growth opportunities

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- **Customer Support**: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- **Issue Resolution**: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- **Database Management**: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- **Team Collaboration**: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- **Feedback Collection**: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- **Effective Communication**: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- **Problem-Solving Skills**: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- **Technical Proficiency**: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- **Adaptability**: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

Job Responsibilities:Make outbound calls to potential customersExplain products/services and generate interestConvert leads into successful salesFollow up with interested prospectsMaintain daily call records and update CRMAchieve daily/weekly/monthly sales targets

Job Title: Specialist - Tele SalesProcess: Personal Loan

Job Title: Telesales Executive (Credit Card / Loan Sales)Job Description:We are hiring candidates for telesales profile. The role involves calling customers, explaining credit card and loan offers, and converting leads into successful sales. Candidates should have good communication skills, convincing ability, and a positive attitude towards targets.Location: Uttam NagarTiming: 10 AM

As a Customer Care Executive in Noida, you will play a crucial role in ensuring customer satisfaction and maintaining a positive company image. **Key Responsibilities:**- **Responding to Customer Queries**: Assist customers by answering their questions via phone, email, or chat promptly and accurately. Your ability to provide clear information can help solve customer issues efficiently.- **Handling Complaints**: Address and resolve customer complaints with a positive attitude. Understanding customer frustrations and offering solutions will help in retaining their trust and loyalty.- **Processing Orders and Requests**: Take orders from customers, ensuring their needs are met quickly. Accuracy in processing orders is essential to maintain customer satisfaction.- **Maintaining Customer Records**: Keep detailed records of customer interactions and transactions. This information is vital for tracking performance and improving service quality.- **Providing Product Information**: Educate customers about products and services, ensuring they are well-informed. This can enhance their experience and encourage repeat business.**Required Skills and Expectations:**- **Communication Skills**: You must have strong verbal and written communication skills to convey information clearly to customers.- **Problem-Solving**: A proactive approach to resolving issues and effectively addressing customer complaints is important.- **Basic Computer Knowledge**: Familiarity with computer systems and software is necessary for processing data and maintaining records.- **Team Player**: You should be able to work well in a team and contribute positively to a collaborative work environment.- **Customer-Oriented Attitude**: A genuine desire to help customers and meet their needs is essential for success in this role.

Handle outbound and inbound calls professionally.Connect with clients/customers and explain company services.Follow up on leads and maintain call records.Maintain client database and update CRM or internal systems.Resolve basic customer queries and coordinate with internal teams.Maintain daily reporting and call performance updates.

As a Telesales Executive, you will play a crucial role in promoting and selling our products to potential customers over the phone. This position requires strong communication skills and a passion for sales.**Key Responsibilities:**- **Identify Leads:** Research and identify potential customers through various platforms, including phone directories and social media, to build a solid base for sales outreach.- **Make Sales Calls:** Initiate calls to prospective customers to present product offerings, explain benefits, and address any questions they may have.- **Follow Up:** Keep track of leads and regularly follow up with customers to ensure their needs are met and encourage them to make a purchase.- **Maintain Records:** Document all interactions with customers in the database to track leads, sales progress, and customer feedback accurately.- **Meet Sales Targets:** Work towards achieving daily, weekly, and monthly sales targets, contributing to team performance and overall company goals.**Required Skills and Expectations:**Candidates should have completed at least 12th grade and possess strong verbal communication skills. A friendly and persuasive telephone manner is essential. Basic computer skills are necessary to effectively manage records and data. You should be a self-motivated individual who is eager to learn and grow within the sales field. Ideally, you should be able to handle rejection gracefully and stay motivated. A team player attitude will help you collaborate effectively with colleagues and contribute to a positive work environment. Prior experience in sales is not required, making this an ideal opportunity for fresh graduates.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

As a Telesales Executive, you will play a vital role in engaging with potential customers over the phone to promote and sell our products or services. Your goal will be to meet sales targets and contribute to the companys growth.**Key Responsibilities:**- **Conduct Outbound Calls:** Make regular calls to potential customers to introduce products and gauge their interest, aiming to convert inquiries into sales.- **Provide Product Information:** Clearly explain product features and benefits to customers, ensuring they understand how the product can meet their needs.- **Build Customer Relationships:** Establish rapport with customers by listening to their needs and addressing any questions or concerns they may have.- **Maintain Records:** Keep detailed records of customer interactions, including follow-ups and sales made, to enhance communication and track sales performance.- **Achieve Sales Targets:** Work towards achieving individual and team sales goals through effective communication and persuasive techniques.**Required Skills and Expectations:**- Excellent verbal communication skills are essential, as you will be speaking to customers daily. You should be able to articulate clearly and confidently.- A positive attitude and the ability to handle rejection will help you stay motivated and focused on performance goals.- Basic computer skills are necessary to manage customer databases and input sales information.- Being a team player is important, as you will collaborate with others to achieve sales objectives.- Previous experience is preferred but not mandatory; freshers with a strong willingness to learn are encouraged to apply.