Telecalling Executive (Freshers) Delhi

We are looking for a dedicated Telecalling Executive to join our team in Uttam Nagar, Delhi. The ideal candidate will focus on engaging with customers over the phone, handling inquiries, and promoting services effectively.

Key Responsibilities:

1. **Customer Engagement**: Initiate conversations with potential and existing customers to understand their needs, address queries, and provide relevant information about our services.

2. **Data Management**: Maintain accurate records of customer interactions, feedback, and inquiries in our database to ensure effective follow-ups and service tracking.

3. **Sales Support**: Assist in generating leads and contributing to sales targets by promoting our products and services during calls.

4. **Reporting**: Provide regular reports on call outcomes, customer feedback, and suggestions for process improvements to the management team.

5. **Collaboration**: Work with team members and other departments to ensure a seamless communication flow and enhance customer satisfaction.

Required Skills and Expectations:

Candidates must possess strong communication skills in Hindi or English and a friendly, approachable demeanor to connect with customers easily. Basic computer skills are necessary for data entry and record-keeping. We seek individuals who are proactive, enjoy talking to people, and can handle rejection constructively. A positive attitude and a willingness to learn are essential, even if you have no prior telecalling experience. Female candidates with a minimum educational qualification of 10th pass are encouraged to apply.

• Experience

  0 - 3 Years

• No. of Openings

  4

• Education

  10th Pass

• Role

  Telecalling Executive

• Industry Type

  Banking

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Uttam Nagar West Delhi