Relationship Manager Job Vacancies in Erode

Job description:We are looking for a dynamic Customer Relationship Executive to manage and strengthen relationships with our customers. The role involves handling inquiries, resolving issues, ensuring customer satisfaction, and driving repeat business. The ideal candidate should have strong communication skills, problem-solving abilities, and a customer-centric mindset.Key Responsibilities:Customer Engagement: Build and maintain strong relationships with customers to enhance retention and loyalty.Issue Resolution: Address customer concerns, complaints, and inquiries in a timely and professional manner.Order & Delivery Coordination: Ensure smooth order processing, timely delivery, and post-sales follow-ups.Feedback Collection: Gather customer feedback to improve products, services, and overall experience.Loyalty & Offers: Inform customers about promotions, discounts, and special offers to drive sales.CRM Management: Maintain accurate customer records and interactions in the CRM system.Market Insights: Analyze customer behavior and preferences to provide input for marketing strategies.Skills & Qualifications:Bachelors degree in Business, Marketing, or a related field (preferred).Ability to handle customer queries and complaints efficiently.Good problem-solving and negotiation skills.Familiarity with CRM tools and Microsoft Office.Ability to work in a fast-paced and customer-focused environment

Job Title: Export Marketing ManagerJob Summary:We are seeking a dynamic and results-driven Export Marketing Manager to develop and expand international business opportunities. The candidate will be responsible for identifying new markets, managing overseas clients, and driving export sales growth.Key Responsibilities:Develop and implement export marketing strategies to increase international salesIdentify new overseas markets and business opportunitiesBuild and maintain strong relationships with international clients and distributorsHandle export documentation, compliance, and logistics coordinationConduct market research and competitor analysisNegotiate contracts, pricing, and terms with global clientsCoordinate with production, supply chain, and finance teamsParticipate in international trade fairs, exhibitions, and business meetingsMonitor export performance and prepare reportsRequired Skills:Strong knowledge of international markets and export proceduresExcellent communication and negotiation skillsProficiency in English (additional languages are an advantage)Good understanding of documentation (Invoice, Packing List, LC, etc.)Analytical and strategic thinking abilityAbility to travel internationally

Role OverviewThe Customer Relationship Manager (CRM) is responsible for maintaining strong customer relations through consistent communication, feedback management, billing support, and promotional updates. The role focuses on ensuring customer satisfaction, timely payments, and effective communication between customers and the Nativer operations team.Key ResponsibilitiesCustomer CommunicationMake daily segment-wise calls including:Feedback & satisfaction callsBill clarification & payment reminder callsOffer & campaign update callsDelivery confirmation & thank-you callsHandling customer issues, queries, and complaintsNew marketing follow-up calls (cross-sell / up-sell)Customer Relationship ManagementMaintain a positive relationship with customers through regular engagement.Ensure every issue is followed up and resolved with customer satisfaction.Coordinate with operations, delivery, and billing teams for quick resolutions.Reporting & DocumentationPrepare daily and weekly call reports with call count, feedback analysis, issue closure, and payment follow-ups.Submit effective results reports showing improvement in retention, payment recovery, and offer response.Maintain and update customer interaction records in the CRM system or Nithra app console.Performance & TargetAchieve daily and monthly communication & conversion targets.Support marketing campaigns through timely follow-up calls and response tracking.Skills & QualificationsExcellent communication skills in Tamil (mandatory) and basic English.Strong customer handling and problem-solving skills.Familiar with mobile CRM tools or Nithra App console operations.Good reporting and coordination ability.Minimum 1-3 years experience in customer support / telecalling / CRM preferred.Energetic and passionate about startup culture and customer satisfaction.Performance Indicators (KPIs)Daily call completion count and qualityCustomer feedback scorePayment collection reminders & success rateOffer campaign conversionsIssue resolution turnaround timeCustomer retention & satisfaction rateWork ScheduleTiming: 9:30 AM 6:30 PMReporting To: Operations / Customer Experience ManagerWork Type: Full-time (On-site at Erode)

Back Office Assistant Wanted Qualification: Any DegreeLocation: Erode Bus stand & PalayapalayamTiming : 9.30 AM - 6.30 PMSalary: 12,000 - 13,500Experience : 1 - 2 years ExperienceGender : Female onlySkills Required: Basic system knowledge with Good CommunicationJob Responsibilities:Handling incoming calls and other communications.Updating paperwork, maintaining documents and word processing.Helping organize and maintain office common areas.Performing general office clerk duties and errands.Creating, maintaining, and entering information into databases.Confident using office machinery (printers, fax machines, photocopiers, etc.)Strong verbal and written communication skills; excellent customer service skillsRegards,Erode Find JobsMore information contact usPH: 9626881794 / 9626881793Send your Resume to : erodefindjobs@gmail.com

Designantion: Relationship ManagerDepartment: Sales / Customer Relationship / Client ServicesCTC: 4LPA + TAKey Responsibilities:Client Engagement & Relationship Management:Serve as the primary point of contact for assigned clients.Build and maintain strong, long-lasting customer relationships.Understand client goals and financial needs (for banking/insurance roles).Ensure high levels of customer satisfaction through excellent service.Business Development:Identify cross-selling and up-selling opportunities.Acquire new clients through referrals, leads, or walk-ins.Meet assigned sales and service targets.Product/Service Advisory:Recommend suitable products and solutions based on client profiles.Provide timely updates and information about new services or policy changes.Assist in onboarding, documentation, and post-sales service.Market Intelligence:Stay informed about market trends, competition, and regulatory requirements.Provide feedback to product and marketing teams for service improvement.Compliance & Reporting:Ensure all client interactions comply with internal policies and regulatory standards.Maintain accurate client records and interaction history in CRM systems.Prepare regular reports on client status and performance metrics.Interested Candidates can mail their Resumes to:anjali.gussain@skywingsadvisors.com or send on this whtasaap no. +91 99978 16063

Job Tittle ; Agency Development Managerdepartment : Agencyreporting to : Agency Partners Mgt/ Partners

To sell Life insurance products through the assigned Bank branches by building long term relationship with the bank. Building Relationship and Motivate branch staff to help generate leads. Providing complete policy details and after sales services to clients.Desired Candidate Profile Age between 23 - 35 yrs At least 1 year of Sales experience in Insurance or Banking Sector Good Communication Skill Should be good at creating and maintaining Relationships. Unstoppable & Unshakeable Attitude

Education: Any Degree, Except B.E/B.Tech and MBARole & responsibilities: Cash handling Handling customer queries Mix of Sales Bank passbook entry Account openingKey Skills: Client Servicing Communication SkillExperience range: FresherContact No: HR GAYATHRI 9952941253

*Branch managers lead their office location and motivate their team to achieve the branch's goals.*They oversee the day-to-day operations of the branch, ensuring efficiency and compliance. *They drive revenue and business growth by setting sales targets, developing marketing strategies, and fostering relationships with local businesses. *They develop and maintain good relationships with customers. *They ensure that companies operating in capital markets do so according to the industry regulations. *They should have excellent organizational skills, time management and multitasking ability, and a proven track record of successful leadership.

We are seeking a dedicated and results-driven District Relationship Manager (DRM) to join our team. The DRM will be responsible for building and maintaining strong relationships with key stakeholders within assigned districts. This role requires exceptional communication skills, strategic thinking, and the ability to drive initiatives that support business growth and customer satisfaction.Educational Qualification : Diploma in Agriculture/ Bsc Agriculture/ For related to Agri & non AgriWork Location : (Coimbatore -2, Erode -2, Krishnagiri -1) in TamilnaduExperience : 5 - 6 Years experience in Agriculture/ Fertilizer/Must have Two Wheeler with Valid Driving LicenseSalary + Allowances + PF BenefitsRequired Immediate JoiningCompany Name : Sathyam Kissan CareContact Mail ID : hrm@sathyambio.com & hr@sathyambio.comContact Number : 9626130306Job Type: Full-time

**Job Description:** The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring the delivery of quality customer service and achievement of sales or productivity goals. - **Responsibilities:** - **Supervisory Responsibilities:** - Hires and trains qualified candidates for entry-level roles. - Oversees the day-to-day workflow of the branch. - Conducts timely and constructive performance evaluations, providing recommendations for promotion and salary adjustments as appropriate.- **Duties/Responsibilities:** - Collaborates with other branch and district managers to set reasonable sales and/or retail goals. - Collaborates with district manager to set performance standards, based on financial and operational goals, and ensures compliance with internal, local, state, and federal policies, procedures, and regulations. - Conducts regular staff meetings to ensure clear communication of goals and objectives; provides guidance and leadership for staff to meet these goals and objectives. - Identifies training needs and opportunities, developing and implementing plans to meet those needs. - Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff. - Participates in community activities to promote the organization and build goodwill. - Collaborates with other managers and district managers regarding advertising, marketing, and growth campaigns. - Assists with the start-up, development, and growth of new branches as needed. - Performs other related duties as assigned.

Relationship Officer/Relationship ManagerField SalesJob SpecificationDesignation: Relationship OfficerExperience: 1-2 yearsFunction/Department: Field SalesLocation: Tamil Nadu Erode Karur Salem CoimbatoreJob Description:Responsible to achieve Sales targetShould be ArticulateFluent in local language & little bit EnglishSourcing MSME customers through cold calling in the local marketsMust possess Basic Computer skills2-wheeler is a must

Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.Sources new bank customers through external individual efforts and acquisition channels.Cross-sells bank products to the existing set of Branch customers which are mapped.Informs customers of new products or product enhancements to further expand the banking relationship.Plans and conducts special sales initiatives and events for prospective and existing clients.Coordinates with other group companies to provide seamless access to other products.Maintains complete relationship records for assigned customer accounts.Tracks customer complaints/queries and turnaround times for customer satisfaction

Job DescriptionHave to fix an appointment or sell insurance to the Client / Customer through call and meet (Life and HealthInsurance).Main Priorities Achieve sales target. Service leads provided through different sources. Prospect clients. Ensure quality/persistence of business. Generate leads through references/activities.Responsibilities To fix up appointments with prospective customers. Should have a good acumen for Sales. Good communication skills. Should be mobile to travel within city limits. Should know the geographic spread of the location. Good in Customer Handling. Ensure that a maximum number of appointments should be made for a month. Ensure quality of appointments provided to the sales. Maximum number of Sales through the appointments made. Support enquiries through website chat channel. Call and follow up the enquiries through the phone. Guide and coach participants with dedicated customer success processes. Maintain high levels of participant engagement and satisfaction with a focus on customer loyalty. Identify common client challenges and actively counsel higher solutions.Requirements 0-1 years of experience in a customer-facing customer success through chat and calls. Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption. Strong interpersonal skills and experience building strong internal and external relationships. Consistent chronicle of highly-professional client service during quick paced, dynamic surroundings.

Selected candidate will take part of the sales for home finance/loans.Take care of sales

Vacant available for RM,S.RM and technical executive position In Erode

We need energetic person ,most talented person immediate joiners preferred.

Hindi spoken compulsary (Male or Female)Handling Customers and Resolving QueriesAcquisition of De mat or Trading Account from the open marketAchieving Monthly TargetsEducating clients about Trade MarketJob Types: Full-time, Walk-InSalary: From 10,660.00 per monthSchedule:Morning shiftSupplemental Pay:Yearly bonusEducation:Diploma (Preferred)Language:Hindi (Preferred)Work Remotely:YesSpeak with the employer

Customer Relationship Officers handle the concerns of the people who buy their company's products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.

Customer Relationship Officers handle the concerns of the people who buy their company's products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization's overall customer satisfaction ratings.

Post: - BDM - bancassuranceKey Accountabilities 1. Sales: Accept leads generated from in-branch lead generators as well as warm leads provided by the bank from the database as well as generate own leads. Make appointments, explore the customers financial needs in life-related investment and insurance needs areas, select appropriate product to meet these needs from the companys product range, gain customer agreement to purchase, accurately complete sales documentation.2. Incentive programs: Cascade the incentive programs & ensure complete success in implementation of the same3. Sales completion process: Responsible for sales completion by facilitating completion of medical reports & ensuring prompt issue of policy document4. New markets/segments: Explore opportunities to develop new markets/ segments in line with company sales strategy from time to time5. Cross Sell/ Up-Sell: Build a good customer base in order to explore opportunities to cross-sell & up-sell, Obtain referral to further prospects where appropriate.6. Relationship Building: Build long term relationship with the bank staff & clients by responding appropriately to all bank/client queries either directly received or forwarded by the service company. Know all the branch managers, relationship managers & employees of all assigned branches on a personal level7. Customer Relationship Management: Arrange meetings of banks branch managers & staff with existing clients at least once a year, acknowledging birthdays & anniversaries to review their financial circumstances & life insurance needs as well as to obtain referrals to further prospects.8. After Sales Service: Accept & follow up on suggestions, request & complaints received from clients, ensure claim requests are serviced

Recruitment for Export Development Manager.

Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.Sources new bank customers through external individual efforts and acquisition channels.Cross-sells bank products to the existing set of Branch customers which are mapped.Informs customers of new products or product enhancements to further expand the banking relationship.Plans and conducts special sales initiatives and events for prospective and existing clients.Coordinates with other group companies to provide seamless access to other products.Maintains complete relationship records for assigned customer accounts.Tracks customer complaints/queries and turnaround times for customer satisfaction

* Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.* Sources new bank customers through external individual efforts and acquisition channels.* Cross-sells bank products to the existing set of Branch customers which are mapped.* Informs customers of new products or product enhancements to further expand the banking relationship.* Plans and conducts special sales initiatives and events for prospective and existing clients.* Coordinates with other group companies to provide seamless access to other products.* Maintains complete relationship records for assigned customer accounts.* Tracks customer complaints/queries and turnaround times for customer satisfaction

Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.Sources new bank customers through external individual efforts and acquisition channels.Cross-sells bank products to the existing set of Branch customers which are mapped.Informs customers of new products or product enhancements to further expand the banking relationship.Plans and conducts special sales initiatives and events for prospective and existing clients.Coordinates with other group companies to provide seamless access to other products.Maintains complete relationship records for assigned customer accounts.Tracks customer complaints/queries and turnaround times for customer satisfaction