**job description:**
the branch manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring the delivery of quality customer service and achievement of sales or productivity goals.
- **responsibilities:**
- **supervisory responsibilities:**
- hires and trains qualified candidates for entry-level roles.
- oversees the day-to-day workflow of the branch.
- conducts timely and constructive performance evaluations, providing recommendations for promotion and salary adjustments as appropriate.
- **duties/responsibilities:**
- collaborates with other branch and district managers to set reasonable sales and/or retail goals.
- collaborates with district manager to set performance standards, based on financial and operational goals, and ensures compliance with internal, local, state, and federal policies, procedures, and regulations.
- conducts regular staff meetings to ensure clear communication of goals and objectives; provides guidance and leadership for staff to meet these goals and objectives.
- identifies training needs and opportunities, developing and implementing plans to meet those needs.
- maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
- participates in community activities to promote the organization and build goodwill.
- collaborates with other managers and district managers regarding advertising, marketing, and growth campaigns.
- assists with the start-up, development, and growth of new branches as needed.
- performs other related duties as assigned.