572

Relationship Executive Job Vacancies in Uttar Pradesh

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Customer Relationship Executive (Freshers) Noida

Tracking Mantra Solutions Pvt. Ltd.

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 75
Computer Microsoft Excel Customer Relationship
Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.
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  • 0 - 6 yrs
  • Naini Prayagraj
Customer Relationship Retail Sales Direct Sales Field Marketing Selling Skills Negotiation Skills
We are looking for a Field Sales Executive to join our team in Naini, Prayagraj. This role involves building strong customer relationships while selling our products. You will need to be proactive, motivated, and ready to travel within the assigned area.Key responsibilities include:1. **Customer Interaction**: Engage with potential and existing customers to understand their needs, provide information about products, and demonstrate how our offerings can meet those needs.2. **Sales Pitching**: Prepare and deliver presentations and sales pitches to showcase our products, highlighting features and benefits that appeal to customers.3. **Lead Generation**: Actively identify and pursue new sales opportunities through networking, referrals, and cold calling.4. **Market Research**: Stay updated on market trends and competitor activities to understand customer requirements and adapt sales strategies accordingly.5. **Reporting**: Maintain accurate records of sales activities, customer interactions, and feedback to report to management on a regular basis.Required skills and expectations include:- A minimum of 12th grade education with 0-6 years of experience in sales or customer service preferred.- Strong communication and interpersonal skills to effectively engage with clients.- A positive attitude, determination, and the ability to work independently as well as part of a team.- Basic computer skills to utilize sales tracking tools and prepare reports.- Willingness to travel frequently within the assigned territory for customer meetings and sales activities.
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  • 3 - 9 yrs
  • 3.8 Lac/Yr
  • Ghaziabad
Comfortable Using Modern AI Tools Experience in A Manufacturing Company Cement Plant Spare Parts Manufacturing
Industry: Cement Plant Spare Parts ManufacturingLocation: Punjab Oil Expeller, Meerut Road, GhaziabadExperience: 3-4 Years (Manufacturing Company)Age: 25 - 30 YearsMarital Status: Married preferredEmployment Type: Full-time, On-siteSalary: 25k to 27k in handKey Responsibilities Manage the complete order lifecycle: Post-PO acknowledgement Production planning follow-up QC clearance Dispatch Delivery confirmation. Daily coordination with the Manufacturing Line, Production Planning, Quality Control, Stores and Dispatch teams to track order status and resolve bottlenecks. Proactive communication with customers - sharing order status, expected dispatch dates, drawings approval, payment milestones and resolving queries. Maintain accurate MIS, order trackers and dashboards in Excel / Google Sheets (VLOOKUP, Pivot Tables, Conditional Formatting, basic formulas). Coordinate with logistics for transporter selection, LR, e-way bill, invoice and on-time delivery. Escalate delays and resolve customer complaints with a solution-first mindset. Maintain proper documentation of POs, drawings, inspection reports and dispatch records.Must-Have Skills 3-4 years of experience in a Manufacturing company (CRE / Order Management / Inside Sales). Strong working knowledge of Excel & Google Sheets. Comfortable using modern AI tools - ChatGPT, Gemini, Copilot - for drafting mails, summaries and reports. Excellent communication in English and Hindi (written + spoken).Why Join Us Direct exposure to India's top cement manufacturers as clients. Fast-growing company with end-to-end ownership of the customer journey.
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Noida
Direct Sales Field Sales Selling Skills Customer Relationship
Sales of disposable product and industrial safety equipments through calls and visit in field not target basis job
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Ghaziabad
Knowledge Of Computer Excel Communication Skills Customer Relationship
Sales Executive Job DescriptionJob Title: Sales ExecutiveIndustry: Fire Fighting Equipment ManufacturingGenerate new leads and develop customers
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Opening For Sales Manager

Miracle Infratech

  • 1 yrs
  • 12.0 Lac/Yr
  • Noida Sector 135
Real Estate Sales Real Estate Manager Real Estate Consultant Real Estate Executive Real Estate Sales Executive Time Management Management Skills Direct Sales Field Sales Sales Target Lead Management Sales Strategy Negotiation Skills Lead Generation Sales Communication Skills Leadership Convincing Power Problem Solving Customer Relationship
Job Description: SalesCompany: Miracle InfratechLocation: Sector 135, NoidaPosition OverviewMiracle Infratech is looking for dynamic and target-driven Sales Expertise to join our growing real estate team. This role is ideal for individuals who are passionate about sales, client interaction, and building a career in real estate.The candidate will be responsible for generating and qualifying leads, conducting client meetings, and supporting deal closures. The primary KPI is achieving successful property closure .Key Responsibilities1. Lead Generation & Sales SupportGenerate and qualify leads through calls, digital platforms, and field activitiesSchedule and conduct client meetings .Assist Managers in closing dealsMaintain a consistent sales pipeline2. Client InteractionUnderstand client requirements and suggest suitable property optionsBuild rapport and maintain professional communication with clientsProvide basic market insights and project details3. Site Visits & PresentationsCoordinate and assist in property site visitsDeliver project presentations to prospective clientsEnsure a smooth and engaging client experience4. Follow-ups & ConversionPerform timely follow-ups with leadsNurture prospects to move them through the sales funnelSupport conversion of leads into site visits or closures5. CRM & ReportingUpdate daily activities, leads, and follow-ups in CRM systemsMaintain accurate records of all client interactionsShare daily/weekly performance reports with the reporting managerRequirementsExperienceMinimum 1 year of experience in real estate sales .Hard SkillsBasic understanding of sales processesKnowledge of Noidas real estate market .Soft SkillsStrong communication and interpersonal skillsConfidence in client handlingTarget-driven mindsetAbility to learn quickly and adaptPreferred Candidate ProfileInterest in real estate salesKnowledge of Noida/NCR market is an advantageEnergetic, self-motivated, and goal-orientedWork Schedule6 days working (Tuesday off)10:30 AM - 7:00 PMCompensation & BenefitsSalary + performance incentivesLead support providedTraining and growth opportunitiesExposure to premium property portfolioProfessional ExpectationsMaintain professionalism in all client interactionsFollow a client-first approachTake ownership of assigned targetsRepresent the company positively
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  • Fresher
  • 4.3 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Noida. This is a full-time position ideal for freshers who are eager to start their careers in the travel and aviation industry. **Key Responsibilities:**- **Ticket Booking:** Handle the booking of airline tickets for travelers using our computer systems, ensuring accuracy and efficiency in confirming reservations.- **Customer Service:** Provide excellent service to customers by answering queries and resolving any issues related to bookings, cancellations, or changes.- **Check-in Assistance:** Assist passengers during the check-in process, ensuring they have all necessary documents and helping with baggage handling.- **Payment Processing:** Manage payment transactions safely and accurately, ensuring that all financial dealings are transparent and secure.- **Information Updates:** Keep passengers informed about flight schedules, delays, and other relevant information regarding their travel plans.**Required Skills and Expectations:**- A positive attitude and strong communication skills are essential to interact effectively with customers and team members.- Basic computer skills are necessary for handling booking systems and managing data efficiently.- An understanding of customer service principles will help in providing timely and courteous assistance to travelers.- Attention to detail is important for maintaining accuracy when processing bookings and payments.- Freshers are welcome, but a willingness to learn and adapt in a fast-paced environment is crucial for success in this role.
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  • 2 - 4 yrs
  • Lucknow
Receptionist Activities Coordination Skills Guest Relationship Management Walk in Presentable
Key Responsibilities & Duties-Guest Services (Check-in/Check-out): Welcome guests warmly upon arrival, register them, assign rooms, and provide room keys. Manage the check-out process, including reviewing billing, processing payments, and verifying room status.Reservation Management: Handle bookings, cancellations, and modifications via phone, email, or online travel agencies (OTAs).Communication & Concierge: Answer phone calls and emails efficiently. Provide information on hotel facilities, amenities, local attractions, and transport.Issue Resolution: Handle guest complaints or special requests promptly and professionally to ensure a high level of satisfaction.Administrative Tasks: Perform cashiering duties (posting charges, currency exchange), maintain guest records in the Property Management System (PMS), and prepare shift reports.Coordination: Act as a liaison between guests and other departments, primarily housekeeping (for room status) and maintenance.Security & Safety: Adhere to safety protocols, manage key control, and protect guest privacy
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  • 2 yrs
  • 2.3 Lac/Yr
  • Noida
Customer Relationship
Field Sales including travel with incentive
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Field Sales Executive - Full Time

G&R Management Consultancy Pvt Ltd

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Bareilly
Marketing Communication Customer Relationship Direct Sales Technical Sales Field Sales b2c Marketing Selling Skills Lead Generation Field Marketing Management Skills
As a Field Sales Executive, you will be responsible for driving sales and establishing strong relationships with clients while working in Bareilly. **Key Responsibilities:**- **Client Engagement:** Actively reach out to potential and existing clients to understand their needs and provide suitable product or service recommendations.- **Sales Presentations:** Conduct presentations and demonstrations of products to clients, showcasing their features and benefits to encourage purchases.- **Market Research:** Analyze market trends and customer needs to identify new business opportunities and areas for improvement.- **Sales Reporting:** Prepare and submit regular sales reports to management, detailing performance metrics, customer feedback, and market insights.- **Collaboration:** Work closely with the marketing and product development teams to align sales strategies with the companys overall objectives.**Required Skills and Expectations:**Candidates should have a minimum of 1 to 4 years of experience in field sales, showcasing a proven track record of meeting sales targets. A strong educational background in fields like B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E is preferred. Effective communication and interpersonal skills are essential, as you will need to build and maintain relationships with clients. Additionally, candidates should possess excellent organizational skills, with the ability to prioritize tasks and work independently in a full-time office setting. A result-oriented approach and a proactive mindset are crucial for success in this role. Male candidates are encouraged to apply.
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  • 1 - 4 yrs
  • Ghaziabad
Communication Skills Microsoft Excel Calendra Manage Relationship Manager Documentation Operation Sales Data Management Report Preparation
What you'll do:Manage the Director's calendar & meetingsSchedule & coordinate client appointmentsHandle calls & professional communicationsMaintain client relationships & follow-upsSupport networking & coordinationWhat We're Looking For:Excellent verbal and written communication skills in EnglishConfident, polished, and professional in every interactionProficient in MS Office (Word, Excel, Outlook, PowerPoint)Strong organizational skills with sharp attention to detailDiscreet, dependable, and able to handle confidential information.Skills: Strong communication, coordination, MS Office, professional etiquette.
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  • Fresher
  • 2.0 Lac/Yr
  • Kanpur
Customer Relationship Field Marketing Field Sales Technical Sales
We are hiring a Field Sales Executive for our Kanpur location. The role involves visiting clients, promoting products/services, generating leads, and closing sales. Candidates should have good communication skills, confidence, and a willingness to work in a field-based role.Freshers and experienced both candidates can apply.
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  • 0 - 3 yrs
  • Agra
Tele Caller Direct Sales Customer Relationship Customer Support
As a Customer Relationship Executive, you will play a key role in maintaining and nurturing relationships with our customers. Your primary focus will be to ensure customer satisfaction and enhance their experience.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through various channels to understand their needs and assist them with inquiries, ensuring prompt and effective responses.- **Problem Resolution:** Address customer complaints and issues swiftly, working towards solutions that enhance customer satisfaction while also maintaining company standards.- **Feedback Collection:** Gather and analyze customer feedback to provide insights and suggestions for service improvements, helping to shape better customer experiences.- **Data Management:** Maintain accurate records of customer interactions and transactions in our database, ensuring information is up-to-date and accessible for future reference.- **Coordination with Teams:** Collaborate with internal departments to streamline processes and resolve customer issues quickly, ensuring a smooth operational flow.**Required Skills and Expectations:**You should possess excellent communication skills, both written and verbal, to interact effectively with customers. A problem-solving mindset is essential to quickly address and resolve issues. Strong organizational skills will help you manage multiple customer requests efficiently. A team-oriented attitude is important as you will work closely with colleagues across various functions. Additionally, a basic understanding of customer relationship management (CRM) systems is preferred. A pleasant demeanor and patience will facilitate positive interactions, enhancing overall customer satisfaction. Experience in customer service is a plus but not mandatory, making this role suitable for recent graduates or individuals looking to start their careers.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Varanasi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Varanasi, you will play a vital role in ensuring a pleasant travel experience for passengers. You will help with check-ins, answer questions, and provide information about flights and services.Key Responsibilities:1. **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and guiding them through the procedures to minimize wait times.2. **Customer Support:** Respond to inquiries from passengers about flight schedules, baggage policies, and airport facilities, ensuring they receive accurate and helpful information.3. **Problem Resolution:** Address any challenges faced by passengers, such as flight delays or cancellations, and provide solutions or alternatives to enhance their travel experience.4. **Safety Compliance:** Ensure all safety and security protocols are followed during interactions with passengers and while handling their personal belongings.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and preferably some prior experience in customer service, though freshers are welcome. Strong communication skills are essential for effectively interacting with passengers. You should have a friendly and approachable demeanor, demonstrating an ability to handle stressful situations calmly. Being attentive to detail and having good problem-solving skills will help provide the best service to each traveler. The role requires a willingness to work full-time in an office environment at the airport, where you will engage with diverse people daily.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bargadwa Gorakhpur
Customer Relationship Retail Sales Management Skills Direct Sales Marketing Communication b2c Marketing Selling Skills Negotiation Skills Field Marketing
Job Summary:We are looking for a motivated Field Sales Executive to promote and sell residential solar panel installations under government-backed solar schemes in Gorakhpur and nearby areas. The candidate will be responsible for generating leads, meeting homeowners, explaining solar benefits, and closing sales.Key Responsibilities:1. Conduct door-to-door visits and field outreach to identify potential customers2. Educate homeowners about rooftop solar systems, benefits, cost savings, and government subsidies3. Generate and manage leads through local networks, referrals, and campaigns4. Conduct site visits and coordinate with technical teams for feasibility assessments5. Present proposals, quotations, and ROI calculations6. Achieve monthly sales targets and maintain reporting records7. Build strong relationships with customers to ensure trust and referrals8. Stay updated on solar policies, subsidies, and competitor offeringsRequirements:Male candidate (field-intensive role requirement)Minimum qualification: Graduate preferred
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  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Noida Sector 58
Communication Customer Relationship Outbound Calling Customer Care Customer Management
We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.
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  • 1 - 5 yrs
  • 2.3 Lac/Yr
  • Bahraich
Sales Collection Executive
We are seeking a dedicated Relationship Officer to manage and enhance our client relationships in Bahraich. This role requires strong communication skills and a proactive approach to understanding customer needs.Key Responsibilities:1. Client Interaction: Engage with clients regularly to understand their needs and provide tailored solutions, ensuring satisfaction and loyalty.2. Relationship Building: Foster strong relationships with existing and potential clients, aiming to build trust and long-term associations.3. Problem Solving: Address client concerns and issues promptly, working toward solutions that benefit both the client and the organization.4. Reporting: Maintain accurate records of client interactions and feedback, providing management with insights into customer satisfaction and areas for improvement.5. Team Collaboration: Work closely with other team members and departments to align client needs with company offerings and ensure cohesive service delivery.Required Skills and Expectations:Candidates must have at least a 12th-grade education, with 1 to 5 years of relevant experience in customer service or relationship management. Strong verbal communication skills are essential, along with a friendly and approachable demeanor. The ability to work independently and as part of a team is crucial. Proficiency in basic computer applications is expected, as is the willingness to learn about the company
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo Air Ticketing Executive Air Ticketing Officer Air Ticketing Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Ground Staff Airport Ground Staff Airliness Computer Operator Airport Executive Airline Executive Cabin Crew Fresher Senior Executive FOS Executive Senior CSR Relationship Officer
We are looking for an Airport Operations Executive in Noida, India. This full-time position is ideal for individuals with 0 to 5 years of experience. The role involves various tasks to ensure smooth airport operations while maintaining high standards of customer service.Key Responsibilities:- **Coordination and Communication:** You will work closely with airlines, ground staff, and other stakeholders to ensure efficient operations. Good communication skills are essential to manage workflows smoothly.- **Customer Assistance:** Assisting passengers with queries and providing support during check-in and boarding. You should be friendly and approachable to enhance the customer experience.- **Safety and Security Checks:** You will be responsible for monitoring security protocols and safety measures throughout the airport. Attention to detail is crucial to maintain a secure environment.- **Managing Documentation:** Handling essential paperwork related to flight schedules and passenger details. Organizational skills will help you effectively manage documents and reports.Required Skills and Expectations:Candidates should possess a minimum of 10th-grade education and should be able to work effectively in a team. Strong communication skills, both verbal and written, are necessary for clear communication with passengers and colleagues. Adaptability and problem-solving skills are vital, as you may face unexpected challenges in a fast-paced environment. A proactive attitude and a commitment to providing excellent service will contribute to your success in this role.
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  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 101
Customer Relationship Cold Calling Customer Support Customer Care Customer Handling Customer Communication Outbound Calling
We are looking for a dedicated Customer Care Executive to join our team in Sector 101. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing them with the information they need in a polite and friendly manner.- **Resolve Issues:** Address customer complaints and concerns effectively by identifying solutions and ensuring timely follow-ups until the issue is resolved.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback, helping improve service quality and customer satisfaction.- **Product Knowledge:** Stay informed about our products and services to provide accurate information to customers and assist them in making informed decisions.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve overall service delivery.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to engage effectively with customers. Problem-solving skills are essential to address and resolve issues promptly. A friendly and professional demeanor is expected, as you will represent the company to our customers. Reliability and a strong work ethic are crucial, along with the ability to work well in a team environment. Basic computer skills are required to manage records and communications efficiently. Since this role is suitable for female candidates only, empathy and patience are highly valued qualities for this position.
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  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Noida Extension Noida
Customer Relationship Corporate Sales Marketing Communication Management Skills Lead Generation Field Sales
experience - 1-5yrs Qualification - Graduation Salary - 25k - 50k + Attractive incentives + bike must Location - Noida Extension1. sales closing 2. After sales services 3. Channel sales development
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kanpur
Customer Relationship Customer Guidance
We are seeking a dedicated Customer Service Associate to join our team in Kanpur, India. This full-time position is ideal for individuals with 0 to 2 years of experience looking to start a career in customer service.As a Customer Service Associate, your primary role is to assist customers with inquiries and provide exceptional service. You will build positive relationships with customers, ensuring their needs are met and issues are resolved.Key Responsibilities:1. **Respond to Customer Inquiries:** Engage with customers through phone, email, or chat to answer questions and provide information about products and services.2. **Resolve Issues:** Listen carefully to customer concerns, troubleshoot problems, and offer effective solutions to ensure customer satisfaction.3. **Maintain Records:** Accurately document customer interactions, feedback, and transactions in our system to help improve services.4. **Follow Up:** Proactively follow up with customers to ensure their issues have been resolved and they are satisfied with the service provided.5. **Collaborate with Team:** Work closely with other team members to share knowledge and improve overall customer service processes.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, and must be friendly and professional when interacting with customers. A proactive attitude and problem-solving abilities are essential for this role. Basic computer skills and familiarity with customer service software are advantageous. You should have at least completed 12th grade to qualify for this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Lucknow
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff member, you will play a crucial role in ensuring smooth operations at the airport ticketing counter. Your main responsibility will be to assist passengers with ticket sales and provide exceptional customer service.**Key Responsibilities:**- **Ticket Sales:** Process passenger ticket purchases accurately and efficiently, using the airlines booking system to ensure information is correct.- **Customer Assistance:** Help passengers check in for flights, answer queries about flight schedules, and provide information about baggage policies.- **Issue Resolution:** Address any ticketing issues, changes, or cancellations promptly, ensuring passengers feel valued and supported.- **Documentation:** Maintain accurate records of transactions and passenger information, adhering to the required procedures and policies.- **Collaboration:** Work closely with other airport staff to ensure seamless communication and operations, assisting in various tasks when needed.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact clearly and warmly with passengers. Attention to detail is essential for handling tickets and ensuring accuracy in booking and changes. A good understanding of customer service principles is necessary to address passenger needs effectively. Proficiency in basic computer skills is required to navigate booking systems easily. A positive attitude and a willingness to work in a fast-paced environment are important, as is the ability to work collaboratively with team members. A completed education of at least 10th grade is essential for this role, and prior experience in customer service or ticketing is a plus but not mandatory.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Lucknow
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
Key Responsibilities:1. Ticket Booking and Reservation: Responsible for booking and issuing tickets for passengers as per their travel requirements.2. Handling Customer Queries: Addressing customer inquiries related to flight schedules, fares, and other ticketing information.3. Check-in Assistance: Assisting passengers with the check-in process at the airport counter.4. Baggage Handling: Ensuring proper tagging and handling of passenger baggage.5. Coordination with Airlines: Communicating with airline representatives to resolve ticketing issues and ensure smooth operations.Required Skills and Expectations:- Good communication skills to interact effectively with passengers and airline personnel.- Basic computer knowledge to operate ticketing software and online booking platforms.- Attention to detail to accurately process ticket bookings and handle baggage.- Ability to work efficiently under pressure in a fast-paced airport environment.- Customer service-oriented approach to provide assistance and resolve queries promptly.- Willingness to work flexible hours, including weekends and holidays, to accommodate flight schedules.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Jankipuram Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a vital role in providing excellent support to our customers. This position is for individuals looking to grow in the customer service field, offering an opportunity to learn and develop skills.Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, chat, or email while ensuring a high standard of service.- **Provide Product Information:** Explain product features and benefits to help customers make informed choices.- **Resolve Issues:** Address service-related problems and complaints efficiently, aiming for first-contact resolution whenever possible.- **Maintain Records:** Log customer interactions and feedback in our system to help improve service quality and track requests.- **Collaborate with Team:** Work alongside colleagues to solve complex issues and ensure a smooth customer experience.Required Skills and Expectations:Candidates should have excellent communication skills and a positive attitude toward helping others. Patience and empathy are crucial for resolving customer concerns effectively. Attention to detail is essential, as is the ability to remain calm under pressure. A basic understanding of technology is important, especially to navigate customer service tools and applications proficiently. This role is ideal for motivated individuals eager to develop their careers in customer service. An educational background with at least a 12th-grade certificate is necessary, and prior experience is not mandatory but would be an advantage.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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