Operations Manager Job Vacancies in Kerala

We are looking for a dedicated Airport Supervisor to oversee daily operations at the airport in Kozhikode/Calicut. This full-time role is perfect for individuals with up to 6 years of experience, even those just starting their careers. A minimum educational requirement is a 10th-grade pass.nnKey Responsibilities:nn1. Supervise Operations: Monitor the airport's daily activities to ensure smooth operations. This includes overseeing the staff and handling any issues that arise during shifts.n n2. Staff Coordination: Collaborate with team members to ensure all tasks are completed efficiently. You will be responsible for allocating duties and ensuring everyone understands their roles.nn3. Customer Service: Assist passengers and address any concerns they may have. Maintaining a high level of customer satisfaction is essential.nn4. Safety Compliance: Ensure that all safety regulations and procedures are followed. This is crucial for the safety and well-being of both employees and travelers.nnRequired Skills and Expectations:nnCandidates should possess strong communication and leadership skills, as you will be managing a team and interacting with passengers. Attention to detail is important to effectively oversee airport operations and ensure compliance with safety standards. A problem-solving attitude and the ability to adapt to changing situations are essential in this dynamic environment. As a crucial part of the airport team, you will be expected to maintain professionalism and a positive attitude at all times.

Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: ThiruvananthapuramEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.

We are looking for a Data Entry Operator based in Payyoli, Kozhikode. This part-time position is ideal for freshers who have completed their 10th grade and are eager to start a career in data management. The role allows you to work from home, offering flexibility while you gain valuable experience.nnKey Responsibilities:nn- Data Entry: Accurately input data into our systems. This involves typing and transferring information from various sources to ensure our records are up to date.nn- Data Verification: Review and verify entered data for accuracy. This is crucial to maintain the integrity of our databases.nn- Record Management: Organize and manage digital files. You will help ensure that documents are easily accessible and properly stored.nnRequired Skills and Expectations:nnCandidates must possess strong attention to detail to ensure error-free data entry. Basic computer skills, including proficiency in word processing and spreadsheet programs, are essential. Effective communication skills are necessary for collaborating with team members remotely. A self-motivated attitude is important, along with the ability to manage time effectively to meet deadlines. Freshers with a willingness to learn and grow in a data management role are encouraged to apply.

We are seeking a dedicated Airport Administrative Executive to join our team in Thiruvananthapuram. This full-time role is ideal for candidates with varied experience levels, from fresh graduates to those with up to six years of experience. A minimum of a 10th-grade education is required.Key Responsibilities:- Office Management: Ensure the smooth operation of daily administrative tasks within the airport office, facilitating effective communication and organization among team members.- Documentation Support: Assist in maintaining important records and documents, ensuring that all paperwork is accurate and up-to-date to support airport operations.- Customer Service: Provide assistance and information to travelers and visitors, addressing their inquiries and concerns to enhance their airport experience.- Collaboration with Teams: Work closely with different departments to streamline operations and resolve any operational issues that may arise during the day-to-day activities.- Report Generation: Compile and prepare reports as needed, contributing to the analysis and management of operational performance.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with staff and airport patrons.- Problem-solving abilities are crucial for addressing issues as they arise.- Basic computer skills for documentation and report generation are expected.- A willingness to learn and adapt in a fast-paced environment is vital for success in this role.- Teamwork and cooperation with colleagues will be important for achieving operational goals. Candidates who are committed to excellence in service and administration are encouraged to apply.

: Build and execute company-wide procurement and sourcing plans.Vendor Management: Find, test, and choose reliable suppliers; negotiate strong contracts and pricing.Team Leadership: Direct, train, and review the performance of purchasing staff.Budget & Cost Control: Track spending, analyze market trends, and hit financial saving goals.Cross-Functional Work: Work with finance, legal, and production teams to keep supply lines smooth.

We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.

We are seeking a Data Entry Operator to join our team on a part-time basis. This role is perfect for individuals with minimal experience who are eager to learn and contribute to data management tasks while working from home.Key Responsibilities:- Data Input: Carefully enter data from various sources into the computer system. This includes typing information accurately and efficiently.- Data Verification: Review the entered data for accuracy and completeness. This ensures that any errors are caught before the data is finalized.- File Management: Organize and maintain digital files and databases. Helping to create a structured filing system makes data easy to find and use.- Report Generation: Assist in generating reports from the database when required. This will involve extracting data and presenting it in a clear format.- Collaboration: Communicate with team members as needed to understand data requirements. This collaboration ensures that all data tasks align with team goals.Required Skills and Expectations:- Attention to Detail: A keen eye for detail is essential to avoid errors in data entry.- Basic Computer Skills: Familiarity with computer operations, including word processing and spreadsheet software, is necessary.- Quick Learner: Willingness to learn new software and processes is important, especially for those new to the role.- Time Management: Ability to work independently and manage time effectively to meet deadlines is crucial.- Communication Skills: Good verbal and written communication skills help in clarifying instructions and collaborating with others.

As a Ground Staff member, you will play a vital role in supporting airport operations and ensuring a smooth travel experience for passengers. Your responsibilities will include:- Passenger Check-in Assistance: Help passengers with the check-in process, including verifying flight details and ensuring they have the necessary documents.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that it is handled carefully and reaches the correct destinations.- Customer Service: Provide information and assistance to passengers, addressing their questions and concerns to enhance their travel experience.- Boarding Process Management: Oversee the boarding process to ensure it runs efficiently, assisting passengers with their seating arrangements as needed.- Safety and Security Compliance: Adhere to all safety and security protocols, ensuring the airports strict regulations are followed at all times.- Communication and Coordination: Work closely with other staff and departments to ensure smooth operations, communicating any issues that may arise during daily tasks.You will need to have strong communication skills to interact effectively with passengers. A good understanding of customer service principles is essential, as you will be the face of the airport to travelers. Being a quick learner is important, as you may need to grasp new information about airport procedures. A team-oriented attitude and the ability to handle pressure during busy times are essential for this role. Having a positive approach and being attentive to detail will contribute to your success as a Ground Staff member.

We are looking for a Ground Staff Supervisor to oversee airport operations in Kochi/Cochin, India. The ideal candidate should have 1 to 7 years of experience and have completed their 12th grade. This full-time role involves working directly from the office.nnKey responsibilities include:nn1. Overseeing Ground Operations: Ensure that all airport ground operations run smoothly and efficiently, coordinating with various departments to maintain service quality. nn2. Supervising Staff: Manage and guide a team of ground staff, providing training and support as needed to help them perform at their best.nn3. Monitoring Safety Protocols: Implement safety regulations and protocols, ensuring that all staff adhere to procedures that guarantee the safety of passengers and crew.nn4. Resolving Issues: Proactively identify and address any operational issues or complaints from passengers, taking corrective action to ensure a positive travel experience.nn5. Reporting: Prepare reports on daily operations, highlighting any challenges faced and suggesting improvements where necessary.nnCandidates should possess strong leadership skills to effectively manage a team. Good communication skills are essential to interact with staff and passengers. Attention to detail and problem-solving abilities are crucial for addressing operational issues. The ability to work in a fast-paced environment is also expected. A professional demeanor and a customer-centric attitude will contribute to success in this role.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

An Air Cargo Executive is responsible for handling cargo operations related to the transportation of goods through airlines. The role includes booking shipments, preparing cargo documentation, coordinating with airlines and customers, ensuring cargo safety and compliance, and monitoring import/export activities. The executive ensures smooth cargo movement while following aviation and customs regulations.Key ResponsibilitiesCargo Handling & OperationsCoordinate domestic and international air cargo shipments.Manage cargo booking, acceptance, loading, unloading, and delivery.Ensure proper labeling, packaging, and storage of cargo.Monitor cargo movement and shipment tracking.Handle fragile, perishable, hazardous, and valuable cargo according to aviation guidelines.DocumentationPrepare and verify:Air Way Bills (AWB)Shipping BillsCargo manifestsCustoms documentsImport/export documentationMaintain accurate cargo records and reports.Ensure compliance with airline and airport regulations.Customer ServiceCommunicate with clients regarding shipment schedules and delivery updates.Resolve customer queries, complaints, and shipment issues.Coordinate with freight forwarders, transporters, and customs agents.Coordination & LogisticsCoordinate with:AirlinesGround handling staffCustoms authoritiesWarehouse teamsFreight forwarding companiesArrange transportation and cargo transfers.Safety & ComplianceFollow aviation safety and security procedures.Ensure cargo complies with IATA and DGCA regulations.Handle dangerous goods as per safety standards.Conduct cargo inspections when required.Inventory & Warehouse ManagementMonitor warehouse stock and cargo inventory.Ensure proper cargo storage conditions.Maintain cleanliness and safety in cargo areas.ReportingPrepare daily operational reports.Maintain shipment tracking records.Update management on delays, damages, or operational issues.Required SkillsTechnical SkillsKnowledge of air cargo procedures and logistics operationsUnderstanding of import/export regulationsFamiliarity with cargo documentation and customs clearanceBasic computer knowledge (MS Office, cargo software, ERP systems)Soft SkillsCommunication skillsTime managementProblem-solving abilityAttention to detailTeamwork and coordinationCustomer handling skillsEducational Qualification10+2 (Higher Secondary) or Graduate in any disciplineDiploma/Degree in Aviation, Logistics, or Supply Chain Management preferredExperienceFreshers and experienced candidates can applyExperience in cargo, logistics, warehouse, or aviation operations is an advantageWorking ConditionsRotational shifts including night shiftsWork at airports, cargo terminals, or warehousesPhysically active environmentMay require lifting or supervising cargo movementSalary (India Approx.)Fresher: 20,000 - 30,000 per monthExperienced: 35,000 - 1,00,000+ per month

We are seeking dedicated individuals for the role of Ground Staff in Kochi. This position is ideal for those with a passion for customer service and an interest in the aviation industry. Key Responsibilities:- Customer Assistance: Greet passengers warmly and assist them with queries during check-in and boarding processes to ensure a pleasant travel experience.- Baggage Handling: Safely manage and load luggage onto the aircraft, following strict guidelines to prevent damage and ensure timely departure.- Ticketing Support: Help passengers with ticket purchases and modifications, ensuring accurate information is provided to avoid confusion.- Airport Operations: Coordinate with various departments to ensure smooth airport operations, from check-in to flight boarding, to maintain overall efficiency.- Safety Regulations Compliance: Implement and adhere to safety protocols and ensure that all procedures are followed to guarantee the well-being of passengers and staff.Required Skills and Expectations:- Communication Skills: Must possess strong verbal skills to clearly convey information and assist passengers effectively.- Team Player: Ability to work collaboratively with colleagues to ensure the highest level of service and support during busy travel times.- Attention to Detail: Be detail-oriented to manage tasks such as baggage handling and ticketing accurately.- Problem Solving Abilities: Be prepared to handle passenger inquiries and issues promptly and efficiently.- Adaptability: Must be flexible to work in a fast-paced environment with changing demands and schedules.No prior experience is necessary, making this an excellent opportunity for fresh graduates or individuals seeking to kickstart their careers.

We are looking for dedicated Fire Safety Officers to join our team in Kannur. This is a full-time position suitable for individuals with various levels of experience, from fresh graduates to those with up to six years in the field. You will play an essential role in ensuring safety against fire hazards in our premises.Key Responsibilities:- Conduct Fire Risk Assessments: Evaluate the workplace for potential fire hazards and identify ways to minimize risks to prevent fire incidents.- Develop Emergency Plans: Create and maintain comprehensive fire safety plans to ensure quick and effective responses in case of a fire emergency.- Training and Drills: Organize and conduct fire drills and safety training sessions to educate employees on fire safety measures and evacuation procedures.- Inspect Fire Safety Equipment: Regularly check fire safety equipment, such as extinguishers, alarms, and sprinkler systems, to ensure they are functioning properly.- Report and Document Incidents: Keep accurate records of fire incidents, inspections, and safety drills to comply with regulations and improve safety measures.Required Skills and Expectations:Candidates should have at least completed their 12th grade and possess a keen interest in fire safety. Strong communication skills are essential, as you will need to explain safety procedures to staff clearly. Attention to detail is crucial for thorough inspections and assessments. A problem-solving mindset will help you address fire safety issues effectively. Basic knowledge of fire safety regulations and equipment operation is preferred but not mandatory for entry-level candidates. Enthusiasm for learning and adherence to safety protocols will be highly valued in this role.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

A Flight Attendant is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide customer service, conduct safety demonstrations, and handle emergencies while maintaining airline standards. Key Responsibilities Pre-Flight DutiesAttend pre-flight briefings with the captain and crewCheck emergency equipment and cabin cleanlinessVerify catering supplies and onboard inventory Passenger BoardingWelcome passengers and assist with seatingHelp with cabin baggage placementVerify boarding passes and guide passengers Safety Demonstration & ComplianceDemonstrate safety procedures (seat belts, oxygen masks, exits)Ensure passengers follow safety regulationsMonitor cabin safety throughout the flight In-Flight ServiceServe meals, beverages, and refreshmentsProvide special assistance (children, elderly, disabled passengers)Handle passenger requests politely and efficiently Emergency HandlingManage medical emergencies, turbulence, or evacuationsAdminister first aid when requiredStay calm and ensure passenger safety in critical situations Cabin ManagementMaintain cleanliness and hygieneConduct regular cabin checksEnsure proper use of electronic devices Post-Flight DutiesAssist passengers during deboardingCheck for lost itemsComplete flight reports and documentation Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Typically 18-27 years (varies by airline)Height: Minimum requirements (approx. 155-170 cm depending on airline)Languages: Fluent in English + Hindi (additional languages preferred) Required SkillsExcellent communication and interpersonal skillsStrong customer service attitudeAbility to remain calm under pressureTeamwork and coordinationProblem-solving and decision-making skills Physical & Personality RequirementsWell-groomed appearanceClear complexion and pleasant personalityGood eyesight and physical fitnessNo visible tattoos (as per airline policies) Work EnvironmentWork on domestic and international flightsIrregular schedules, including nights and holidaysFrequent travel and time-zone changes Salary Range (India)Fresher: 20,000 - 40,000/monthExperienced: 40,000 - 1,20,000+/month (international airlines higher)

As an Air Cargo Executive, your main responsibilities will include overseeing all aspects of cargo handling, coordinating with cargo staff and ground handling staff to ensure smooth operations at the airport. You will be required to manage air cargo operations, including loading and unloading of freight, supervising ground operations, and ensuring timely delivery of cargo.Key skills for this role include a strong understanding of air cargo logistics, supply chain management, and export-import documentation. You should have excellent communication skills.

We are looking for a diligent Data Entry Operator to join our team. This is a part-time work-from-home position, suitable for freshers who have completed their 10th grade.Key Responsibilities:- Data Entry: Accurately input data into our systems to ensure all information is up to date and reliable. Attention to detail is crucial for maintaining data integrity.- Data Management: Organize and manage data files, ensuring that necessary information can be easily retrieved and referenced. This will involve effective file naming and categorization.- Quality Assurance: Review and verify data for accuracy and completeness. Identifying any discrepancies and reporting them will be important for maintaining high standards.Required Skills and Expectations:Ideal candidates should have basic computer skills, including familiarity with word processing and spreadsheet software. Strong attention to detail is essential to avoid errors in data entry. Candidates should have good organizational skills to manage multiple tasks efficiently. The ability to work independently and adhere to deadlines is also crucial for success in this remote role. Strong communication skills, both written and verbal, are necessary to follow instructions and collaborate effectively with team members. Freshers are encouraged to apply, as training will be provided to ensure you succeed in the role.

As a Data Entry Executive, you will play a critical role in maintaining accurate and organized data for our operations. This position is suitable for freshers who are eager to learn and grow in a supportive work environment.Key Responsibilities:- Data Entry: Accurately input and manage data in various software and databases, ensuring that information is precise and up-to-date.- Data Verification: Review and verify data for accuracy, resolving discrepancies to maintain data quality.- Record Maintenance: Organize and maintain files and records, both electronic and physical, for easy access and retrieval.- Reporting: Generate reports as required, summarizing data for analysis and decision-making.- Collaboration: Work with team members and other departments to support data-related tasks and projects, promoting efficient workflow.Required Skills and Expectations:- Attention to Detail: A keen eye for detail is essential to ensure data is entered accurately.- Basic Computer Skills: Proficiency in using computers, including knowledge of Microsoft Office applications like Excel and Word, is required.- Time Management: Ability to manage time effectively and meet deadlines in a fast-paced work environment.- Communication Skills: Good verbal and written communication skills to understand tasks clearly and collaborate with the team.- Willingness to Learn: A proactive attitude and eagerness to learn and improve data management skills will be highly valued.

We are looking for a Data Entry Operator to join our team in Kochi. This is a full-time position suitable for freshers who have completed at least 10th grade. The work will be done from home, providing flexibility in your work environment.Key Responsibilities:- Data Input: Accurately enter and update information into our database systems. This requires attention to detail to ensure that all data is correct.- Data Verification: Review existing data for accuracy and completeness. Identify and correct any errors found during this process.- File Management: Organize and maintain files and documents to ensure easy access and retrieval. This involves both digital and possibly physical files.- Reporting: Generate and share reports based on the data entered. You will need to summarize information clearly for team members.- Confidentiality: Handle sensitive information carefully and maintain confidentiality at all times. Trustworthiness is crucial in this role.Required Skills and Expectations:- Must have completed at least the 10th grade and be willing to learn new skills on the job.- Familiarity with computers and basic software applications is essential. You should be comfortable using word processors, spreadsheets, and data entry software.- Strong attention to detail is required to ensure accuracy in data handling.- Good organizational skills will help you manage your workload effectively.- Effective communication skills are needed to report findings and collaborate with team members.

We are looking for an experienced Warehouse Manager to oversee our warehouse operations in Malappuram, India. The ideal candidate should have 15 to 25 years of experience and a graduate degree. The position is full-time and requires on-site work.Key Responsibilities:1. Manage daily warehouse activities: Ensure smooth and efficient operations by coordinating the receiving, storage, and shipping of goods. 2. Supervise staff: Lead and motivate the warehouse team, providing guidance and training to ensure that all employees are working effectively.3. Inventory management: Monitor stock levels, conduct regular inventories, and implement inventory control measures to reduce losses and improve accuracy.4. Ensure safety compliance: Maintain a safe working environment by enforcing safety protocols and ensuring that the warehouse meets all health and safety regulations.5. Optimize warehouse layout: Evaluate and improve the warehouse layout for efficiency, ensuring that products are organized for easy access and maximum space utilization.Required Skills and Expectations:The candidate should have strong leadership abilities to inspire and manage a diverse team effectively. Excellent organizational skills are essential for maintaining order and efficiency in the warehouse. Proven experience in inventory management and logistics is crucial. Good communication skills are necessary for clear interactions with staff and other departments. A solid understanding of safety standards and practices in warehouse operations is expected. Candidates should be adaptable, capable of problem-solving, and focused on continuous improvement in operations.

We are looking for an efficient Airport Administration Executive to assist with various administrative tasks at the airport. As a key member of the team, you will ensure smooth operations and contribute to a welcoming environment for passengers. Key Responsibilities:- Manage Daily Operations: Oversee daily administrative tasks, including scheduling, reporting, and coordinating activities to ensure seamless operations.- Customer Service: Provide excellent customer service by assisting passengers with inquiries, information, and resolving any issues that may arise during their travel experience.- Documentation Handling: Maintain and organize important documents, reports, and records, ensuring they are accessible and up to date for staff and management.- Communication Coordination: Facilitate communication between different departments and staff members to ensure all operational areas work effectively together.- Inventory Management: Keep track of office supplies and make requests for replenishment as needed to prevent shortages.- Event Coordination: Assist in organizing events, meetings, or training sessions as required, ensuring all logistics are taken care of.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail. Good communication skills, both written and verbal, are essential for interacting with passengers and staff. A proactive attitude and the ability to handle stress in a busy environment are important, along with basic computer skills for data entry and document management. An eagerness to learn and adapt to new situations will help you succeed in this role.

As an Air Ticketing Executive, you will be a key team member responsible for handling ticketing processes for customers. Your role will involve interacting with clients, providing them with valuable travel information, and ensuring a smooth booking experience.Key Responsibilities:- Ticket Booking: Assist customers in booking airline tickets based on their travel needs, ensuring accurate input of details and prompt confirmation.- Customer Support: Provide information about flight schedules, fare options, and policies, addressing any questions or concerns clients may have.- Record Keeping: Maintain accurate records of ticket sales, cancellations, and client interactions to ensure compliance and streamline future bookings.- Payment Processing: Handle payment transactions securely and accurately, providing customers with receipts and ensuring security protocols are followed.- Change Management: Manage any changes or cancellations to existing itineraries, keeping customers informed and finding suitable alternatives.- Coordination with Airlines: Liaise with airlines for updates on flight status, schedule changes, and promotions to keep customers informed and provide updated travel options.Required Skills and Expectations:Candidates should have a strong attention to detail, ensuring all bookings are accurate and customer needs are met. Excellent communication skills are essential for interacting with customers and airline representatives. A basic understanding of ticketing systems and procedures is preferred, although training may be provided for beginners. Being organized and able to handle multiple bookings simultaneously is crucial. A friendly demeanor and willingness to assist customers will enhance their experience and encourage repeat business.

An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.