Team Leader Operations Jobs

Operations Team Leader Watch Your HealthWe are seeking a proactive Operations Team Leader to oversee daily operations, streamline workflows, and drive efficiency at Watch Your Health. The ideal candidate will manage a team, ensure smooth execution of processes, and maintain high-quality service delivery.Key Responsibilities:Lead and manage the operations team to meet company goals.Oversee daily activities, ensuring efficiency and compliance with company policies.Identify process improvements to enhance productivity and customer experience.Monitor performance metrics and implement corrective actions when needed.Coordinate with cross-functional teams for seamless operations.Train and mentor team members to maximize potential.Recruitment of staffRequirements:Proven experience in operations management or a similar leadership role.Strong organizational, problem-solving, and communication skills.Ability to handle multiple tasks and meet deadlines in a fast-paced environment.Proficiency in data analysis and process optimization.Qualification:Any Graduate degreeExperience : Minimum 2-5 yearsInterested candidates can apply by sharing resume at- ranjana.khutale@watchyourhealth.com or on whats app number- 09324081738

Responsibilities: Check the pendency at Hub and ensure all loads are attempted on Day 1 of receipt. Monitor all RVP pendency and quick collection of RVPS assigned. Responsible for overall performance and smooth functioning of multiple Hub in his or hercluster. Experience in Managing bulk shipments ranging from 500 to 700 on daily basis. Review monthly delivery performance of all staff. Monitor ageing, action on RTO instructions from key accounts. Conduct regular operations process training and ensure process adherence by all staff. Maintenance and upkeep of all documents. Oversee that all administrative facilities like Drinking Water, Hygiene of Hub, etc. are in goodcondition. Ensure that all admin and operation assets and IT hardware are properly maintained. Check process flaw and ensure correct layout plan of Hub. Check pending RTS shipments on daily basis and ensure that Hub is running without pendency. Monitor daily cash tally and amount deposition of COD amount, follow up with Hub ifdiscrepancy is found. Proper and timely submission of required MIS pertaining to Cluster to higher management. Candidates are preferred from E-Commerce industries.

Roles & Responsibilities:Managing team size of 10+ agents on daily basisRetail marketing team management & handlingSolving queries of salesman and retailersDriving R&R targets on daily basisHandling & management of weekly shrinkagePreparation of day-to-day reports.Required :Applicants must be willing to work for 6 days from officeApplicants must be fluent with Gujarati and Hindi communicationFemales preferred.

> Customer place visits, Identifying, Negotiation and Collection.> Must be capable of handling a portfolio and team.> Must be target oriented and motivating.> Has to visit important / critical cases with Field Collection Executives.> Can earn incentives on overall achievement> Has to regularly monitor and intervene in day to day activities of both tele callers and Field executives.> Regular updates and reporting to management on a daily basis.> Must not be involved in any monetary activities within the team or with customers.> People with longer vision and clarity are preferred.

We are looking for a Team who has got BPO experience and who can Good Hindi and English.

Job OverviewWe are seeking a highly skilled Team Lead for Tele Callers, specializing in the Banking and Stock Broking industry. The ideal candidate will have between 4 to 6 years of relevant work experience. The role demands effective leadership, superior communication skills, and strong problem-solving abilities.Qualifications and SkillsMinimum of 4 years and maximum of 6 years of experience in a similar role.Proven leadership skills to manage and motivate a team of tele callers effectively.Excellent communication skills, both verbal and written, to interact with clients and team members.Strong problem-solving skills to address and resolve any issues that arise during operations.Effective decision-making abilities to choose the best course of action in various scenarios.Time management skills to ensure productivity and meet deadlines consistently.Conflict resolution skills to handle team disputes and client complaints professionally.Project management experience to oversee and coordinate telecalling campaigns.Team building skills to foster a positive and collaborative work environment.Roles and ResponsibilitiesLead and manage a team of tele callers, ensuring they meet their performance targets.Oversee and coordinate telecalling campaigns, ensuring adherence to schedules and objectives.Provide training and support to team members to enhance their skills and efficiency.Resolve team disputes and client complaints with a professional approach.Monitor team performance and provide regular feedback to team members.Maintain communication with clients and ensure their needs are met through effective telecalling strategies.Analyze data and report on team performance, making adjustments as needed to improve outcomes.Work closely with upper management to align team goals with company objectives.Implement best practices for telecalling and continuously seek ways to improve team efficiency and effectiveness.

Candidates should have an experience into following:- Should have worked on international voice and blended process- impact the business: BY driving results aligned with stated goals for performance metrics, telephony, metrics, utilization, productivity , attendance and attrition. manage administrative responsibilities: such as attendance tracking , queue administration and corrective delivery.-Influence the lives of others: Develop , train and manage team members .- Strengthen relationships: Establish and maintain communication with clients and/ or teams members , understand needs , resolves issues, and meet expectations-Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions.-Impact the bottom line : Produce solid and effective strategies based on accurate and meaningful data reports and analysis and /or keen observations .Work mode- 5days working and 2 days rotational offwork timings - US shifts

1) Receiving STN2) Inventory Mapping3) Quality Check4) Manpower Count5) Picker Packer Efficiency Tracking6) Closing Stock Inventory Verification & Proper Stacking in Racks7) Article Not Looking Fresh & Repack8) Timely Dispatch9) Track Rider10) Training Towards Rider Behavior with Customer11) Daily Briefing with Packer & Rider12) Cash COD Closing & Deposit13) Vehicle Coordination (Inward & Outward)14) Assets Management & Maintenance15) Consumable Stock & Requirements update16) Timely Response to CRM17) Dump Report18) Store Inventory Report (Weekly)19) Incentive Distribution and Proper Recording on the Provided Google SheetNote: Efficiency of store & delivery is the primary responsibility of the store

Require - Minimum 1 Year Experience As TL In Any Sales ProcessQualification - HSC PassedGood Communication Skills Required

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Job type - work from home designation- Retail partner company name- Bajaj Allianz Life insurance company main work- Recruit Activate development team leader

Required Skills: team handling, Own the Profit & Loss (P&L) of CityJOB SCOPE:1. Own the P&L for the city2. Manage a large wedding planning team and be responsible for their productivity and output3. Run a high performance team that meets monthly sales targets at all costs4. Give the central teams deep insights on the city in terms of catalog, pricing, customer behaviour, lead qualityREQUIREMENTS:1. You need to be a rockstar with proven sales track record2. Bachelor's degree3. Comfortable in handling large teams4. Strong work ethic and communication skills5. Flexibility and adaptability to work in a fast-paced, dynamic environment and handle unexpected changes or challenges.6. Multilingual is a bonusBe a part of Meragi and use your creative/artistic skills to make your ideas a reality and be a part of our journey to transform the wedding industry and give a memorable experience to Global customers.Candidate preferred from Wedding, Furniture (like pepperfry) and Paint industry only

Responsibilities:Branch Management:Oversee operations of 5 to 6 branches.Ensure smooth functioning of all branches.Conduct regular visits to each branch (at least once a month).Branch Operations:Manage operations at the base branch.Ensure compliance with company policies and procedures.Monitor performance metrics and achieve branch targets.Team Management:Supervise and support branch employees.Provide training and development opportunities.Build and lead teams for new branches.Branch Expansion:Identify potential locations for new branches.Oversee the setup and establishment of new branches.Recruit and train staff for new branches.Customer Service:Ensure high standards of customer service across all branches.Address and resolve customer complaints and issues.Promote customer-centric practices.Loan Management:Oversee loan disbursement and recovery processes.Ensure adherence to credit policies.Manage risk and minimize loan defaults.Reporting and Analysis:Prepare and submit regular reports on branch performance.Analyze data to identify trends and areas for improvement.Implement strategies to enhance operational efficiency.Community Engagement:Foster relationships with local communities.Promote the foundation's mission and services.Participate in community events and initiatives.

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