Customer Support Coordinator Job Vacancies in Maharashtra Nagar

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We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Career Path! Work From Home - Embracing Opportunities Across IndiaAbout Us: Join Votiko Solutions, a leading player in the BPO sector, celebrated for its outstanding call center services. Our dedication goes beyond superior customer interaction; we are committed to fostering personal development. Become part of our vibrant team, where your talents are acknowledged and your journey to success is intertwined with our shared vision.Job Overview: As a Call Center Executive, you will be essential in providing top-notch service. From your home office, you will engage in telemarketing, handle a variety of inbound and outbound calls, and deliver exceptional customer support. Votiko offers a supportive environment where your career goals can thrive without limits.Job Responsibilities:1. Lead telemarketing initiatives, including lead generation, appointment scheduling, surveys, and verification.2. Handle inbound and outbound calls for both B2B and B2C clients.3. Provide outstanding customer support through multiple channels, such as phone, email, and live chat.4. Proactively work to surpass established performance benchmarks.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of English with excellent communication abilities.3. Age limit of 40 years or younger.4. Demonstrated success in telemarketing and customer support roles.5. Must have a personal laptop and a reliable broadband connection for effective remote work.Rewards and Opportunities: Competitive salary ranging from 20,000 to 40,000, based on experience. Attractive incentives linked to performance achievements. Flexibility to work from home.Are you ready to advance your career as a Call Center Executive in a top-tier call center? Take the leap!Contact Us: Call us at 8511539085

ONLY INSURANCE EXPIRENCE CAN APPLYShould be aware of health insurance claim Process Knowledge Nature of work.Will have to visit the corporate & Explain about the heath insurance claim Related issue.

Responsibilities and DutiesProvide accurate, valid and complete information by using the right methods/toolsVisit client location to assist employees in regards to claim & policy related queries (if required candidate work from client location).Maintain good customer relationships with professionalismHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesExcellent communication and presentation skillsComputer Literacy, Basic & Advance Excel Skills (With advance Excel Vlookup, HLookup, Pivot Table)

Pure Inbound Customer Service Day Shift Pick up drop available

As a Customer Support Coordinator, you will play a critical role in managing assignments and projects from initiation to completion. Your responsibilities will include student communication, resource allocation, progress monitoring, and ensuring high-quality, timely project delivery. The ideal candidate will have a basic understanding of various academic assignments, including essay writing, report writing and literature review, primary/secondary data analysis, thesis and dissertation writing, research papers and statements of purpose, case studies and Q&A-based assignments Key Responsibilities: Communicate with students to understand their requirements Provide regular updates to students about the progress of their assignments Assign tasks to suitable writers from the database based on project requirements Monitor project progress and ensure writers meet deadlines Set budgets with students and manage all payment transactions Ensure assignments meet academic standards and student expectations Implement student feedback and convey modifications to writers. Maintain detailed records of ongoing projects for seamless tracking. Collect student feedback/reviews on the companys Google account post-project completion. Undertake additional operational tasks to support the companys objectives.

Customer care after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet Attend to customer service calls on phoneNew order processing & feeding in the systemManage the work allocation thru the service management systemMake repair quotations in Tally and interact with the customer for approvalpayment follow-up if anycomplaints or grievances solvingcoordinate with the services and spares team for completion and close service callsGood in Ms Office.

Job Role - Customer Service Executives Managing Customer Communications - QRC (queries, requests & complaints), inbound and outbound service calls/emails Should have zeal to service customers - responsibly provide positive customer experience Excellent verbal and writing skills - language proficiency required in English & Hindi Ability to understand customer communications and problem-solve Basic computer skills Insurance background is an added advantage Flexible to work in shifts Minimum Qualification Graduate Preferably with relevant work experience of 1 year.Work Location - Airoli, MumbaiWorking - 6 days a week