Customer Support Coordinator Graduate Fresher Jobs in Gurgaon

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

Office Admin cum Accounts AssistantLooking for a proactive individual, whether fresher or with 1 year of experience, to manage administrative tasks and provide support in basic accounting functions. Strong organizational skills, attention to detail, and willingness to learn are essential. Opportunity for growth and development within the role.

Job Title:- Customer Care ExecutiveSalary:- 13000 CTC to 24000 CTCQualification:- H/S PassCommunication:- Good in English SpeakingProcess:- VOICEAge:- 30 and belowExperience:- Fresher/ ExperiencedShifts:- Rotational/ 6 day workingNight Allowance:- For people working in night shift extra night allowance would be given .

Responsibilities:Understanding the products and services provided by the company.Supporting the customer through an email ticketing system and phone calls.Resolving customer complaints and queries.Providing detailed information to customers.Maintaining records of each phone call for future reference.Offering exceptional customer service and satisfaction.Adhering to the companys rules and regulations.Requirements:Bachelors degree in Business Administration or a related field.Exceptional verbal and written communication skills.Preferred with understanding and working knowledge of Customer Relationship Management software such as Salesforce, ZOHO, MS Office.Phenomenal conflict-resolution skills.Good problem-solving abilities.A customer-oriented individual.Ability to meet deadlines and prioritize tasks.Excellent negotiation and sales skills.Outstanding interpersonal and organizational skills.Excellent phone etiquette and active listening abilities.A quick learner and exceptional ability to make decisions.