Marketing Coordinator Job Vacancies in Gurgaon

We're a growing D2C brand (Zevix) looking for a full-time Customer Support Executive to join our small team.What you'll do:Call and WhatsApp customers to confirm COD (cash-on-delivery) ordersFollow up on abandoned carts and answer customer queries the same dayCoordinate with our packing team to track order status and shipmentsMaintain daily records of orders, follow-ups, and customer responsesWhat we're looking for:Clear spoken Hindi/Hinglish (English is a plus)Comfortable making outbound calls all dayBasic smartphone/WhatsApp/computer familiarityReliable, organized, and able to work independentlyExperience: Freshers welcome. Prior telecalling, BPO, or retail customer service experience is a plus but not required.Work hours: Mon-Sat, 10 AM-7 PMWork type: In-office

Job Details:Role: Branch ManagerLocation: Delhi NCR / GurgaonExperience: Minimum 5 years (Insurance/Financial Services)Team Handling: At least 2 years (on paper)Salary: Minimum

- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

- Handle inbound and outbound calls: Answering incoming calls from customers and making outbound calls to prospects for marketing and customer support purposes.- As a BPO Telecaller, you will be responsible for handling both inbound and outbound calls efficiently and effectively to address customer needs and promote products or services.- Provide customer service: Addressing customer inquiries, resolving complaints, and providing accurate information about products or services.- You will be expected to provide excellent customer service by assisting customers with their queries, issues, and providing them with the necessary information to meet their needs.- Maintain call records: Documenting all calls, maintaining customer databases, and updating information accurately.- Keeping track of call logs, customer details, and updating databases helps in maintaining accurate records for future reference and analysis.- Achieve sales targets: Meeting or exceeding sales goals by promoting products, upselling, and cross-selling.- A key responsibility will be to drive sales by effectively promoting products, suggesting add-ons, and meeting or surpassing sales targets.Required Skills and Expectations:- Good communication skills: Clear and concise communication with customers over the phone is essential for effective customer interaction and sales.- Marketing knowledge: Basic understanding of marketing principles to promote products and services effectively.- Customer care skills: Ability to empathize with customers, handle complaints, and provide satisfactory solutions.- Multitasking ability: Capable of handling multiple calls, inquiries, and tasks simultaneously to ensure smooth operations.- Strong work ethic: Diligent and committed to achieving sales targets, resolving customer issues, and maintaining accurate records.

Key Responsibilities:- Make outbound calls to potential customers: This involves contacting individuals or businesses to promote products or services.- Handle customer inquiries: Address any questions or concerns that customers may have regarding the products or services being offered.- Provide information about products and services: Educate customers about the features and benefits of the products or services to entice them to make a purchase.- Maintain a high level of professionalism: Ensure that all interactions with customers are conducted in a friendly and professional manner.- Meet daily call quotas: Strive to achieve daily targets for the number of calls made and contacts established.Required Skills and Expectations:- Excellent communication skills: Ability to effectively communicate and engage with customers over the phone.- Marketing knowledge: Understanding of basic marketing principles to effectively promote products or services.- Customer care skills: Ability to address customers' needs and resolve any issues they may have.- Ability to work in a fast-paced environment: Must be able to handle a high volume of calls and customer inquiries efficiently.- Previous experience in a BPO or call center setting: Familiarity with handling customer queries and conducting outbound calls would be an advantage.

About the RoleWe are looking for an experienced Customer Service Team Leader who can lead day-to-day operations across multiple customer touchpoints (calls, chats, and tickets). The ideal candidate should have 7-11 years of experience in customer service for fast-paced startups, with proven expertise in handling high-volume inbound queries, problem-solving, and cross-functional collaboration with Operations and other teams.Key ResponsibilitiesLead and manage a customer service team handling inbound calls, chats, and tickets.Monitor daily service performance, ensuring SLA adherence (response time, resolution rate, CSAT, etc.).Perform Root Cause Analysis (RCA) on recurring issues and drive process improvements.Collaborate with Operations, Product, and Tech teams to escalate and resolve complex customer issues.Ensure accurate ticket categorization, tracking, and reporting through CRM/Helpdesk tools.Train, coach, and mentor team members to enhance communication, problem-solving, and customer handling skills.Manage shift schedules, workforce planning, and daily team huddles.Prepare and present weekly/monthly reports on team performance, customer pain points, and improvement initiatives.Drive customer-first culture while maintaining operational efficiency.Key Requirement8-11 years of experience in customer support operations, with at least 23 years in a team lead role.Strong experience handling inbound calling volume, chat support, and email tickets.Ability to analyze data and perform RCA to identify process gaps.Exposure to cross-functional collaboration with Ops, Product, and other business units.Strong people management skills able to coach, motivate, and manage teams effectively.Excellent communication skills (English + Hindi, additional languages preferred).Prior experience in startup or high-growth environment preferred.Hands-on experience with CRM/Helpdesk tools (e.g., Freshdesk, Zendesk, Salesforce, etc.).Work EnvironmentWorking Days: 6 days a weekWorking hours :-9am - 8pmLocation: Gurugram sec-39

*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure

We are an education academy based in Agra into franchise business and olympiad. Need a good sales executive to pitch franchisees and master franchisees for states ; and schools for olympiad. Should have good English speaking and writing skills.Job Description (City Sales Co-ordinator):We are looking for dynamic individuals who have connections with schools (principals, teachers, or management) and can help onboard them for Brainbee National Olympiad 2025.Your role will be to:- Reach out to schools in your city or nearby areas. - Convince them to register for the prestigious Brainbee National Olympiad 2025.- Our USP - We have unique categories which no other Olympiad has on the National level, so will be easy to onboard schools.

alary: Up to 25,000 per month + Performance-Based IncentivesExperience: Minimum 1 year in SalesLocation: Gurgaon and DelhiShift: Day ShiftIndustry: [Add industry e.g., Real Estate, Education, FMCG, etc.] (Optional)Employment Type: Full-Time---Job OverviewWe are looking for a motivated and experienced Sales Executive to join our growing team in Gurgaon and Delhi. The ideal candidate will have a strong background in sales, excellent communication skills in English, and the drive to meet and exceed targets.---Key Responsibilities:Identify potential customers and generate new business opportunities.Conduct sales visits, presentations, and follow-ups.Understand customer needs and offer appropriate products/services.Achieve monthly sales targets and contribute to team goals.Maintain strong relationships with clients to ensure repeat business.Provide timely reports on sales activities and performance.---Requirements:Minimum 1 year of experience in sales.Excellent communication skills in English.Strong interpersonal and negotiation skills.Ability to work independently and as part of a team.Prior experience in [insert industry, if known] is a plus.---Benefits:Fixed salary up to 25,000 per month.Attractive performance-based incentives.Opportunity for career growth and advancement.

We are looking for 38 BPO Telecaller Posts in Gurgaon, with deep knowledge in b2b Marketing, Customer Support, Customer Care, Voice Process, Corporate Marketing, Cold Calling, Call Center, Domestic BPO, BPO Sales, BPO Non Voice, Cross Selling, Sales Process and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com

Role & responsibilities Channel Head would focus on building and managing relationships with other businesses, such as distributors, retailers, and corporate clients. Here's how the role might be adapted:Channel Development:Identifying and selecting B2B distribution channels, such as wholesalers, distributors, and specialized suppliers, to reach businesses in target industries.Channel Management:Establishing agreements, contracts, and partnerships with B2B channel partners, negotiating terms and conditions, and ensuring alignment with company objectives.Sales and Revenue Generation:Setting sales targets for the B2B channel, developing pricing strategies, and implementing sales programs to drive revenue growth through business-to-business transactions.Marketing Support:Collaborating with the marketing team to develop B2B-focused marketing materials, trade promotions, and industry-specific campaigns to generate demand and support sales efforts.Team Handling :Providing product training, technical support, and sales resources to B2B channel partners to enhance their product knowledge and sales capabilities.Market Analysis:Conducting market research and competitive analysis to identify opportunities and threats in the B2B segment, and adapting strategies to capitalize on market trends and customer needs.Channel Performance Evaluation:Monitoring key performance indicators (KPIs) such as sales volume, customer acquisition, and retention rates to evaluate the effectiveness of B2B channel strategies and optimize performance.Customer Relationship Management:Building and maintaining strong relationships with B2B clients, providing personalized service, and addressing their specific needs and requirements to enhance customer satisfaction and loyalty.Compliance and Contract Management:Ensuring compliance with contractual obligations, industry regulations, and quality standards in B2B transactions, and managing contracts and agreements with B2B channel partners.Overa

Basically we are in Business of Glass, Aluminium, UPVC Doors & Windows. So searching team member to grow market leads and business.

Handling customer inquiries .Providing information about female jems & jewels product .Maintain a positive andprofessional attitude towards customers.Maintain customer interactions and transactionsPost urgent: immediate joiner required

Need fluency in English,Assessment childTaking session of childManage centreParents counseling

Being a mentor and guide, who potential learners can look up to for career advice. Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career. Carrying weekly enrolment/revenue and collection targets. Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning. Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management. Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for? Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. Hardworking Individuals with high dedication and extreme determination. Experience in EdTech sales would be an advantage. Rockstar sales performers with proven track records. Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy. Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines. Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets. Passion for always delivering the highest levels of customer service. Basic proficiency in MS Office Suite is required. What are your deliverables / KPI's? Minimum of 100+ Dials every day with 40+ Connects. 2 hours of talk time on an average per day & 1 Video Session 2 enrolled students per week. Weekly revenue targets to be met consistently.

- Familiarizing yourself with all products and services offered by our company.- Procuring new clients through direct contact, word-of-mouth, and collaboration with themarketing department.- Attending networking activities to research and connect with prospective clients.- Maintaining meaningfulrelationships with existing clients to ensure that they are retained.- Suggesting upgrades or added products and services that may be of interest to clients.- Crafting business proposals and contracts to draw in more revenue from clients.- Negotiating with clientsto secure the most attractive prices.- Equipping staff with the technical and social skills needed to enhance sales.- Reviewing clients' feedback and implementing necessary changes.- Remaining in tune with trends in consumption to ensure that our offering remains relevant.

As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.

We are looking for 240 Tour Operator Posts in Delhi NCR, Delhi, Gurgaon, Varanasi, Mathura, Bhopal, Kanpur, Jhansi, Gwalior, Faridabad Road, Gurgaon, with deep knowledge in Tours Travel, Marketing, Holiday Packages, Travel Booking, Escort Activities, Travel Agency, Air Ticketing, Customer Calling, Coordination Skills, Basic Computer Skills, Travel Desk, Travel Sales and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Sc, M.A, M.C.A, M.Com, M.Sc

Communicate client's briefs effectively to internal teams.Manage designated projects/campaigns on a day-to-day basis ensuring the highest levels of quality, within designated timelines.Manage project costs, budgets, and client expectations.1-2 years of experience working with a mid-sized advertising agency, in a client servicing role. Agency experience is mandatory Pratibha

We have vacant of 5 Sales Coordinator Jobs in Gurgaon,Presales Consultant,Inside Sales,B2B Sales, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree, Any Master Degree, Post Graduate Diploma Skill Desktop Support,Service Desk,Customer Care,Direct Sales,Service Marketing,Field Service, Presales Consultant,Inside Sales,B2B Sales etc.