Array ( [0] => customer-support-coordinator [1] => mohali ) Top Customer Support Coordinator Female Jobs in Mohali for 12th Pass

Customer Support Coordinator Female 12th Pass Jobs in Mohali

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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Zirakpur Road Chandigarh
Information Technology Customer Success
We are looking for a Customer Success Coordinator to join our team on Zirakpur Road. This entry-level position is ideal for someone eager to start a career in customer relations and support.**Key Responsibilities:**- **Customer Engagement:** Communicate with customers to understand their needs and ensure they are satisfied with our products and services.- **Issue Resolution:** Address customer concerns and issues promptly, providing solutions to enhance their experience.- **Feedback Collection:** Gather customer feedback and insights to help improve our offerings and identify areas for development.- **Account Management:** Assist in managing customer accounts by keeping track of their usage and ensuring they are utilizing our services effectively.- **Collaboration:** Work closely with other teams such as sales and product development to align customer needs with our services.- **Reporting:** Maintain accurate records of customer interactions and feedback, helping the team to monitor customer satisfaction.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting effectively with customers and team members.- **Problem-Solving Skills:** Ability to think critically and provide effective solutions to customer inquiries and challenges.- **Detail-Oriented:** Must pay attention to details to manage customer accounts accurately.- **Team Player:** A cooperative mindset is important to work well with various departments and contribute to team success.- **Adaptability:** Willingness to learn and adapt to new challenges in a fast-paced environment.This role is well-suited for a motivated male candidate with 0-1 years of experience who is ready to take on responsibilities in an office setting.
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Coordinator/ Customer Coordinator/ Call Coordinator

Sapphire Industrial Products Private Limited

  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • SAS Nagar Mohali
Customer Calling Good Communication Skills Coordination Skills Knowledge Of Computer Coordinator Customer Coordinator Call Coordinator
JOB POST Coordinator- FemaleAGE 20-30 yearsQUALIFICATION ANY GRADUATE (BUT NON TECHNICAL)EXPERIENCE MIN 2-5 YEARSPROFICIENCY 1 Knowledge of MS-EXCEL & MS WordPROFICIENCY 2 Coordinating with Engineers/team for their work reportsPROFICIENCY 3 Good Communication SkillsPROFICIENCY 4 Taking & receiving calls of Customers etcPROFICIENCY 5 Good Convincing skillsOTHER REQUIREMENTS MARRIED/UNMARRIEDOTHER REQUIREMENTS OWN VEHICLE (IF POSSIBLE)OTHER REQUIREMENTS LOCALITESALARY 15-25 K/- (BASED UPON CANDIDATES EXPERIENCE)MAIN JOB RESPONSIBILITIES 1) Can talk to Customers/Clients, Coordinate with our Service Engineers for sending them to different Sites etc2) To maintain Complete MATERIAL Stock & sending the Drives/other material which have been repaired & to send them to Customers etc.3) Coordinate with Clients/Customers for Offers, Making P.I & Offers etc.4) Planning the visits of Complete Engg.team.5) Daily work planning to be done by Concerned deptt.
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Good Communication With Good Fluency Customer Support Coordinator Customer Service Customer Care Customer Relationship Client Relationship
Hiring for International Medical Billing ProcessSalary : 18,000 to 20,000 (2 Weekly Offs+ Cab Pick/Drop)Job Location : Mohali (Work From Office) Night Shifts Only Mode of Interviews : Face-to Face* Min Qualification : Graduate/10+2 with 6 Months Experience in BPO is Mandatory*Excellent Communication Skills (English Language) Effective written/verbal communication skills along with extremely good grammatical and sentence formation skills.Thanks & Regards, BSCJ Enterprises,Hr. Alka SharmaNo Registration/No Hidden Charges
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Computer Customer Management Sales English Hindi BPO BPO Operations Domestic BPO International BPO BPO Sales BPO Analyst
Respond promptly to customer inquiries via various channels, including phone, email, live chat, or social media platforms. Listen attentively to customer concerns and provide appropriate solutions or guidance. Assist customers in troubleshooting technical issues with products or services. Identify and escalate complex or unresolved issues to the relevant department or senior staff members. Maintain accurate and detailed records of customer interactions, transactions, comments, and complaints. Provide product information, pricing details, and delivery/shipping information to customers. Process orders, returns, exchanges, and refunds in accordance with company policies. Collaborate with other departments, such as sales, marketing, or technical support, to resolve customer issues effectively. Stay updated with product knowledge, company policies, and industry trends to provide accurate information to customers. Continuously strive to improve customer service and contribute to the development of customer support processes and procedures.
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