17

Customer Relationship Job Vacancies in Gwalior

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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gwalior
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive in Gwalior, India, to provide excellent support to our customers. This full-time position is ideal for individuals with 0 to 2 years of experience who are passionate about ensuring customer satisfaction.Key Responsibilities:1. **Responding to Customer Inquiries**: Engage with customers through phone, email, or chat to address questions and clarify any issues, ensuring prompt and courteous responses.2. **Resolving Complaints**: Handle customer complaints effectively by understanding the problem, providing solutions, and following up to ensure satisfaction.3. **Product Knowledge**: Maintain a thorough understanding of our products and services to offer accurate information to customers.4. **Recording Interactions**: Document all customer interactions and maintain records in the system for efficient tracking and future reference.5. **Promoting Services**: Assist in promoting products and services and recommending solutions to enhance the customer experience.Required Skills and Expectations:Candidates should possess strong communication skills to interact clearly and confidently with customers. Problem-solving abilities are essential for addressing issues effectively. A friendly demeanor is expected to create a pleasant experience for customers. Candidates should be detail-oriented to document interactions accurately, and teamwork skills are crucial as you will collaborate with other departments. Proficiency in basic computer applications is also required. A positive attitude and a willingness to learn are essential for success in this role. If you are eager to deliver outstanding customer service, we encourage you to apply.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Gwalior
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in helping customers plan their travel by booking air tickets. You will work in a fast-paced office environment in Gwalior, ensuring a smooth ticketing process for clients.**Key Responsibilities:**- **Booking Air Tickets:** You will assist customers in selecting and booking their flights based on their travel needs and preferences.- **Handling Inquiries:** Respond to customer questions and concerns regarding flight availability, pricing, and itineraries promptly and clearly.- **Issuing Tickets:** Process and issue electronic tickets accurately, ensuring all details are correct to avoid any travel issues.- **Coordination with Airlines:** Liaise with various airlines to obtain the best fares and options for customers, ensuring competitive pricing.- **Providing Travel Information:** Offer additional information about baggage policies, travel insurance, and necessary travel documents to enhance customer experience.- **Maintaining Records:** Keep detailed records of transactions, customer interactions, and feedback to improve future service.**Required Skills and Expectations:**Candidates should have good communication skills to interact effectively with customers. A basic understanding of computer systems and ticketing software is essential. Attention to detail is important to avoid errors in bookings. A positive attitude and willingness to learn are crucial, as this position is suitable for candidates with little to no experience. A completed 12th-grade education is necessary, and the ability to work full time in an office setting is expected.
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Business Associate Fresher

Forever Living Product

  • Fresher
  • 4.5 Lac/Yr
  • Gwalior
Communication Marketing Sales Social Media Optimization Customer Manager Team Building Digital Marketing Business Development Sales Strategy Client Relationship Team Collaboration
We are looking for a dedicated and motivated Business Associate to join our team in Gwalior. This is a part-time work-from-home position suitable for freshers who have completed their 10th grade.**Key Responsibilities:**- **Market Research**: Conduct research to understand market trends and customer needs, helping to identify opportunities for growth and improvement.- **Customer Interaction**: Communicate effectively with customers through various channels to provide support and gather feedback, ensuring a positive experience.- **Data Entry**: Accurately enter and maintain data related to sales, customer interactions, and market analysis, ensuring the information is organized and up-to-date.- **Sales Support**: Assist the sales team by preparing reports and presentations, providing necessary information to help them achieve their targets.- **General Administrative Tasks**: Perform various administrative duties such as scheduling meetings and organizing files, which helps maintain an efficient workflow.**Required Skills and Expectations:**Candidates should have strong communication skills, as clear interaction with customers is essential. Basic computer knowledge and familiarity with software like Microsoft Office are important for data entry and reporting tasks. A motivated attitude and the ability to work independently are crucial in this part-time role. Additionally, strong analytical skills will help in executing market research effectively. Good time management abilities are also expected, allowing you to balance work responsibilities with personal commitments while meeting deadlines efficiently.
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Retail Sales Direct Sales Customer Relationship
Field sales executive
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Retail Sales Lead Generation Management Skills Strategic Communication Marketing Communication Customer Relationship Field Sales Negotiation Skills Selling Skills Field Marketing Technical Sales b2c Marketing
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.Deployment of products and articulation of benefits & best practices at client locations.Ensuring customer satisfaction leading to higher sales conversions and retention.Gathering consistent feedback from market for existing offerings and insights on competitor.moves as feedback for product enhancements.Enable digital payments at unorganizedretailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.Visit existing merchant and resolve if merchant having any issue.
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Customer Relationship Air Ticketing Ticket Booking
We are looking for 35 Air Ticketing Staff Posts in Bhopal, Indore, Jabalpur, Gwalior, Ujjain, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Sc
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Customer Relationship Manager

Shri Vinayk Retail Pvt Ltd

  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Credit Collection Recovery Officer Customer Care Solving Queries Property Laws Door to Door Collections Real Estate Laws Customer Management Convincing Power Problem Management Service Marketing Customer Service Customer Support Customer Handling Interpersonal Skills MS CRM
Job Title: CRM (Female Preferred)Location: GwaliorCompany: Jaetal Constructions Pvt. ltd.Type: Full-timeAbout Us:-At Jaetal Constructions Pvt. Ltd., we are committed to providing exceptional service and delivering top-notch residential properties to our clients. As a leading real estate company, we are seeking a highly skilled and motivated Female CRM Specialist to join our team. This role is crucial in ensuring the satisfaction of our existing clients and managing post-sales processes, including money recovery.Role Overview:-We are looking for a dynamic Female CRM Specialist aged between 30-35 years to manage and enhance the post-sales experience for our clients who have purchased flats from us. The ideal candidate will possess strong communication and negotiation skills, a proven track record in customer relationship management, and a keen ability to handle financial transactions and recoveries.Key Responsibilities:-Client Relationship Management: Build and maintain strong relationships with clients post-purchase, addressing any concerns or issues promptly and effectively.Post-Sales Support: Provide comprehensive support to clients after the sale, ensuring their needs are met and any issues are resolved promptly.Money Recovery: Manage the collection of outstanding payments from clients, including following up on overdue accounts and negotiating payment plans where necessary.Communication: Act as the primary point of contact for clients, facilitating clear and professional communication throughout the recovery process.Documentation and Reporting: Maintain accurate records of client interactions, transactions, and payment histories. Prepare regular reports on recovery status and client feedbackProblem Resolution: Handle and resolve any disputes or challenges related to post-sales and financial matters with a focus on customer satisfaction and company
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Client Relationship Manager (Female Candidates Preferred)

Star Eye Media & Entertainment Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gwalior
Microsoft Excel Customer Care Customer Relationship
Client Relationship Manager
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Customer Relationship Customer Service Outbound Calling English Language Inbound Voice Process Good Communication Customer Calling Customer Support Desktop Support Voice Process
We are looking for 1 Customer Care Representative Post in Jhansi,Jhansi Road, Gwalior,Jhansi RlySettlement Jhansi, with deep knowledge in Customer Relationship,Customer Service,Outbound Calling,English Language,Inbound Voice Process,Good Communication,Customer Calling,Customer Support and Required Educational Qualification is : B.A, Other Bachelor Degree, Post Graduate Diploma, M.A, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma
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Customer Relationship Customer Care Customer Service Customer Support Interpersonal Skills Voice Process Inbound Process Grooming
As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.
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Business Development Associate

Fix mastermind services

Lead Generation Inside Sales B2B Sales b2c Marketing Problem Solving Negotiation Skills Convincing Power Customer Care Sales Relationship Marketing Sales Business Development Retail Sales Marketing
Team management Target achievement Recruiting/ team building Team working capabilities Customer service support Objection handling Problem solving Situational handling Leadership skills Self descipline Self motivation
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Gwalior
Customer Relationship Receptionist Activities Administrative Skills Convincing Power
Front Desk Receptionist
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Opening For Relationship Manager

Midex Vashi Marketing Pvt. Ltd..

Customer Relationship Negotiation Skills Team Management Skills Customer Service Project Manager Electrical Electrical Engineering Client Relationship Management
Meet and exceed sales targets Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media. Generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. Handling customer questions, inquiries, and complaints.
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Sales Manager

Skywings Advisors Private Limited

  • 4 - 10 yrs
  • 10.0 Lac/Yr
  • Gwalior
Team Manager Sales Manager Acquisition Customer Relationship Manager Liabilities Retail Liabilities Branch Sales Manager Branch Banking Banking Operations
Role Details : Generate new business for the Bank in accordance with the defined targets for the Business Development Team.Overall Job Description :- Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews, preparing and completing action plans, productivity, quality, and customer-service standards, resolving problems.- Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.- Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.- Accomplishes sales and organization mission by completing related results as needed- Achieve the Sales Targets (SA/CA) set in terms of NTB, Value & product mix- Handling a team size of 10 and above and taking care of entire region- Achieve the budgeted cross sell targets across the designated Product lines- Extend professional customer service to achieve a high level of customer satisfaction and retention- Have complete knowledge of the customer base in terms of the profile, demographics & psycho graphics for his/ her assigned territory- Achieve defined quality parameters in terms of AMB depletion/FTR %/ UID penetration and NBD penetration.- Achieve Sales call plans to acquire large prospective customers through referrals.
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  • 1 - 5 yrs
  • 1.8 Lac/Yr
  • Gwalior
Customer Relationship Executive Marketing Representative Presentation Skills Market Assessment Accounts Executive
Your responsibilities will include understanding customer needs, presenting our products, and building strong client relationships. If youre passionate about technology, have excellent communication skills, and thrive in a consultative sale environment.
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  • 1 - 4 yrs
  • Female
  • Gwalior
Customer Relationship Customer Retention
Job descriptionMaintain Customers Data BaseWorkshop Customers data to be maintained with correct and latest account details (Contact no.contact person name, e-mail ids, bill to account, etc.).Scheduling an Appointment Accept service booking and register in the appointment sheet. Accepted appointments to be informed to respective Service Advisors, Service Manager and Partsdepartment. Making a prior call for reconfirmation of appointments.Welcome and greet customers Customers arrived at reception to be greeted and introduce to respective service advisors in case allservice advisors are busy.Preparing Analysis Vehicles which have not visited last two years to be extracted eDealer and inform to theService Manager. Instant feedback analysis to be done. Service follow up analysis to be done. Root cause analysis to be given to Service Manager.Follow-up Service for Customer 7th day follow up call to be made. Positive and negative feedback with analysis to be given to Service Manager.Complaint management Register customer complaint in eDealer. Use the complaint source as walk in, emails, letters referred by MBIPL, SFU etc. Root cause analysis of customer complaint.Build and enhance customer relationship Reminder of Service. Promotion of companys activities in relation to service, parts and car sales campaign..
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Territory Sales Channel Sales Retail Sales Customer Relationship Manager Walk in
Product- Aeps DMT Bill Payment Recharge Fastag & Many More Services...Experiance- Retaile Distributor Onboarding in Telecom (Idea Vodafone, Jio Airtel) Handset google pe, Phone pe, Paytm, Flipkart, Amazon, Uddan Interested candidates Share your updated cv
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gwalior
Customer Relationship Air Ticketing Ticket Booking Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination
We are looking for dedicated Ticket Checking Staff in Gwalior, India. This entry-level position is ideal for candidates who have completed their 12th grade and are eager to start a career in customer service and operations.Key Responsibilities:1. **Ticket Validation**: Ensure that all tickets are valid and meet the required standards before allowing entry to passengers. This involves checking for authenticity and date accuracy.2. **Customer Assistance**: Provide friendly support to customers. Address any questions they may have regarding ticketing, schedules, and entry procedures to enhance their experience.3. **Reporting Issues**: Identify and report any discrepancies or issues, such as counterfeit tickets or customer concerns, to the management swiftly to ensure smooth operations.4. **Maintaining Cleanliness**: Keep the ticket checking areas clean and organized. A tidy environment promotes a positive experience for customers.5. **Team Collaboration**: Work closely with fellow staff members to ensure efficient ticket checking processes and support each other during busy periods.Required Skills and Expectations:Candidates should have good communication skills to effectively interact with customers and team members. A focus on attention to detail is essential to accurately validate tickets. The ability to remain calm under pressure is important, especially during peak times. A positive attitude and willingness to learn will contribute to success in this role. Flexibility in working hours, including weekends and holidays, may be needed.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gwalior
Customer Relationship Air Ticketing Ticket Booking
We are looking for dedicated Airport Ticketing Staff in Gwalior, India, to assist passengers with ticket purchases and travel-related inquiries. This full-time position is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.Key Responsibilities:1. **Ticket Sales**: Assist passengers in purchasing tickets for various flights, ensuring accurate and efficient processing of transactions.2. **Customer Service**: Provide excellent customer service by answering queries related to flight schedules, fares, and travel policies, creating a positive experience for travelers.3. **Reservation Management**: Manage flight reservations, including changes and cancellations, while ensuring all updates are accurately reflected in the system.4. **Issue Handling**: Address and resolve any issues or complaints raised by customers, ensuring timely and satisfactory solutions to enhance customer satisfaction.5. **Documentation**: Maintain and organize relevant travel documents and records, ensuring compliance with airline and airport regulations.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with passengers. Basic computer skills are essential for operating ticketing software and handling online bookings. Attention to detail is crucial, as accuracy in ticketing is vital. A friendly personality and a willingness to work in a fast-paced environment are important for this role. Flexibility in working hours, including weekends and holidays, is also expected to meet the demands of airport operations.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive to join our team in Gwalior. This is a full-time, work-from-home position ideal for candidates with 0 to 2 years of experience and at least a 12th-grade education.**Key Responsibilities:**- **Assist Customers:** Answer customer inquiries through phone and chat to provide quick and helpful responses.- **Resolve Issues:** Address customer complaints and technical concerns, working to resolve them efficiently while ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions to ensure clear communication and follow-up.- **Provide Information:** Share product and service details with customers, helping them make informed decisions.- **Team Collaboration:** Work closely with team members and supervisors to share insights and improve customer service processes.**Required Skills and Expectations:**- **Strong Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing, to meet customer needs.- **Problem-Solving Ability:** A good customer care executive must think quickly and creatively to solve customer issues.- **Tech Savvy:** Comfort with using computers and various software applications is essential, as you will be working primarily from home.- **Time Management:** You should be able to manage your schedule efficiently to handle customer inquiries promptly.- **Empathy and Patience:** An ability to understand customer emotions and concerns is crucial for providing excellent service. If you are a motivated individual looking to start your career in customer service, we encourage you to apply.
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Good Communication Skills Communication Skills
Job Openings for 55 Airlines Executive Jobs for Freshers in Bhopal, Indore, Jabalpur, Gwalior, Ujjain, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Good Communication Skills, Communication Skills etc.Greetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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