16

Customer Relationship Job Vacancies in Gwalior

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are looking for a Back Office Officer to join our team in Gwalior. This role is ideal for individuals with 0 to 2 years of experience who have completed at least their 12th grade. You will play an important part in ensuring our operations run smoothly.Key Responsibilities:1. Data Entry: Accurately input data into our systems and maintain updated records to ensure information is readily available.2. Administrative Support: Assist with various administrative tasks, including organizing documents and handling correspondence, to support office operations.3. Communication: Interact with team members and clients through emails and phone calls, providing necessary information and resolving queries.4. Report Generation: Prepare regular reports based on collected data to support management in decision-making processes.5. Inventory Management: Help track and manage office supplies, ensuring necessary materials are available for day-to-day activities.Required Skills and Expectations:Candidates should have good computer skills, especially in using basic software like MS Office for data entry and report generation. Strong attention to detail is crucial, as accuracy is vital in this role. Effective communication skills are essential for interacting with colleagues and clients. The ideal candidate is organized, dependable, and willing to learn. Being a team player and managing time efficiently will contribute to your success in this position.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Gwalior
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in helping customers plan their travel by booking air tickets. You will work in a fast-paced office environment in Gwalior, ensuring a smooth ticketing process for clients.**Key Responsibilities:**- **Booking Air Tickets:** You will assist customers in selecting and booking their flights based on their travel needs and preferences.- **Handling Inquiries:** Respond to customer questions and concerns regarding flight availability, pricing, and itineraries promptly and clearly.- **Issuing Tickets:** Process and issue electronic tickets accurately, ensuring all details are correct to avoid any travel issues.- **Coordination with Airlines:** Liaise with various airlines to obtain the best fares and options for customers, ensuring competitive pricing.- **Providing Travel Information:** Offer additional information about baggage policies, travel insurance, and necessary travel documents to enhance customer experience.- **Maintaining Records:** Keep detailed records of transactions, customer interactions, and feedback to improve future service.**Required Skills and Expectations:**Candidates should have good communication skills to interact effectively with customers. A basic understanding of computer systems and ticketing software is essential. Attention to detail is important to avoid errors in bookings. A positive attitude and willingness to learn are crucial, as this position is suitable for candidates with little to no experience. A completed 12th-grade education is necessary, and the ability to work full time in an office setting is expected.
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Retail Sales Direct Sales Customer Relationship
Field sales executive
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Retail Sales Lead Generation Management Skills Strategic Communication Marketing Communication Customer Relationship Field Sales Negotiation Skills Selling Skills Field Marketing Technical Sales b2c Marketing
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.Deployment of products and articulation of benefits & best practices at client locations.Ensuring customer satisfaction leading to higher sales conversions and retention.Gathering consistent feedback from market for existing offerings and insights on competitor.moves as feedback for product enhancements.Enable digital payments at unorganizedretailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.Visit existing merchant and resolve if merchant having any issue.
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Customer Relationship Air Ticketing Ticket Booking
We are looking for 35 Air Ticketing Staff Posts in Bhopal, Indore, Jabalpur, Gwalior, Ujjain, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Sc
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Client Relationship Manager (Female Candidates Preferred)

Star Eye Media & Entertainment Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gwalior
Microsoft Excel Customer Care Customer Relationship
Client Relationship Manager
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Customer Relationship Manager

Shri Vinayk Retail Pvt Ltd

  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Credit Collection Recovery Officer Customer Care Solving Queries Property Laws Door to Door Collections Real Estate Laws Customer Management Convincing Power Problem Management Service Marketing Customer Service Customer Support Customer Handling Interpersonal Skills MS CRM
Job Title: CRM (Female Preferred)Location: GwaliorCompany: Jaetal Constructions Pvt. ltd.Type: Full-timeAbout Us:-At Jaetal Constructions Pvt. Ltd., we are committed to providing exceptional service and delivering top-notch residential properties to our clients. As a leading real estate company, we are seeking a highly skilled and motivated Female CRM Specialist to join our team. This role is crucial in ensuring the satisfaction of our existing clients and managing post-sales processes, including money recovery.Role Overview:-We are looking for a dynamic Female CRM Specialist aged between 30-35 years to manage and enhance the post-sales experience for our clients who have purchased flats from us. The ideal candidate will possess strong communication and negotiation skills, a proven track record in customer relationship management, and a keen ability to handle financial transactions and recoveries.Key Responsibilities:-Client Relationship Management: Build and maintain strong relationships with clients post-purchase, addressing any concerns or issues promptly and effectively.Post-Sales Support: Provide comprehensive support to clients after the sale, ensuring their needs are met and any issues are resolved promptly.Money Recovery: Manage the collection of outstanding payments from clients, including following up on overdue accounts and negotiating payment plans where necessary.Communication: Act as the primary point of contact for clients, facilitating clear and professional communication throughout the recovery process.Documentation and Reporting: Maintain accurate records of client interactions, transactions, and payment histories. Prepare regular reports on recovery status and client feedbackProblem Resolution: Handle and resolve any disputes or challenges related to post-sales and financial matters with a focus on customer satisfaction and company
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Customer Relationship Customer Service Outbound Calling English Language Inbound Voice Process Good Communication Customer Calling Customer Support Desktop Support Voice Process
We are looking for 1 Customer Care Representative Post in Jhansi,Jhansi Road, Gwalior,Jhansi RlySettlement Jhansi, with deep knowledge in Customer Relationship,Customer Service,Outbound Calling,English Language,Inbound Voice Process,Good Communication,Customer Calling,Customer Support and Required Educational Qualification is : B.A, Other Bachelor Degree, Post Graduate Diploma, M.A, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma
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Customer Relationship Customer Care Customer Service Customer Support Interpersonal Skills Voice Process Inbound Process Grooming
As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Gwalior
Customer Relationship Receptionist Activities Administrative Skills Convincing Power
Front Desk Receptionist
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Opening For Relationship Manager

Midex Vashi Marketing Pvt. Ltd..

Customer Relationship Negotiation Skills Team Management Skills Customer Service Project Manager Electrical Electrical Engineering Client Relationship Management
Meet and exceed sales targets Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media. Generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. Handling customer questions, inquiries, and complaints.
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Sales Manager

Skywings Advisors Private Limited

  • 4 - 10 yrs
  • 10.0 Lac/Yr
  • Gwalior
Team Manager Sales Manager Acquisition Customer Relationship Manager Liabilities Retail Liabilities Branch Sales Manager Branch Banking Banking Operations
Role Details : Generate new business for the Bank in accordance with the defined targets for the Business Development Team.Overall Job Description :- Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews, preparing and completing action plans, productivity, quality, and customer-service standards, resolving problems.- Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.- Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.- Accomplishes sales and organization mission by completing related results as needed- Achieve the Sales Targets (SA/CA) set in terms of NTB, Value & product mix- Handling a team size of 10 and above and taking care of entire region- Achieve the budgeted cross sell targets across the designated Product lines- Extend professional customer service to achieve a high level of customer satisfaction and retention- Have complete knowledge of the customer base in terms of the profile, demographics & psycho graphics for his/ her assigned territory- Achieve defined quality parameters in terms of AMB depletion/FTR %/ UID penetration and NBD penetration.- Achieve Sales call plans to acquire large prospective customers through referrals.
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  • 1 - 5 yrs
  • 1.8 Lac/Yr
  • Gwalior
Customer Relationship Executive Marketing Representative Presentation Skills Market Assessment Accounts Executive
Your responsibilities will include understanding customer needs, presenting our products, and building strong client relationships. If youre passionate about technology, have excellent communication skills, and thrive in a consultative sale environment.
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  • 1 - 4 yrs
  • Female
  • Gwalior
Customer Relationship Customer Retention
Job descriptionMaintain Customers Data BaseWorkshop Customers data to be maintained with correct and latest account details (Contact no.contact person name, e-mail ids, bill to account, etc.).Scheduling an Appointment Accept service booking and register in the appointment sheet. Accepted appointments to be informed to respective Service Advisors, Service Manager and Partsdepartment. Making a prior call for reconfirmation of appointments.Welcome and greet customers Customers arrived at reception to be greeted and introduce to respective service advisors in case allservice advisors are busy.Preparing Analysis Vehicles which have not visited last two years to be extracted eDealer and inform to theService Manager. Instant feedback analysis to be done. Service follow up analysis to be done. Root cause analysis to be given to Service Manager.Follow-up Service for Customer 7th day follow up call to be made. Positive and negative feedback with analysis to be given to Service Manager.Complaint management Register customer complaint in eDealer. Use the complaint source as walk in, emails, letters referred by MBIPL, SFU etc. Root cause analysis of customer complaint.Build and enhance customer relationship Reminder of Service. Promotion of companys activities in relation to service, parts and car sales campaign..
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Territory Sales Channel Sales Retail Sales Customer Relationship Manager Walk in
Product- Aeps DMT Bill Payment Recharge Fastag & Many More Services...Experiance- Retaile Distributor Onboarding in Telecom (Idea Vodafone, Jio Airtel) Handset google pe, Phone pe, Paytm, Flipkart, Amazon, Uddan Interested candidates Share your updated cv
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  • 2 - 6 yrs
  • Gwalior
Customer Relationship MS CRM Customer Service Operations Customer Care Client Relationship Management Client Relationship Customer Relationship Management
1 Ensure highest level of customer satisfaction by planning and executing SSI improvement2 Retention of customers by planning various CRM activities3 Implement customer sales complaint management system and ensure lowest complaint resolution time4 Establishes and implements the right CRM tools to help buildenhance brand loyalty.5 Assists in the development of customer care business processes and analyses customer care enhancements6 Comprehensive system of keeping in touch with existing customer7 Resolves customer complaints expeditiously and ensures better long-term customer satisfaction.8 Obtains and records basic demographic information about each customer, using dealership sales control system.9 Maintaining contact record for customer analysis10 Identifies weaknesses and make suggestions to improve promotional activities customer satisfaction11 Ensures the process followed is according to our Maruti standards.12 Complete delivery process for customer as per Maruti standards.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gwalior
Customer Relationship Air Ticketing Ticket Booking
We are looking for dedicated Airport Ticketing Staff to join our team in Gwalior, India. This role involves assisting passengers with ticket booking and providing excellent customer service. If you are a recent school graduate, enthusiastic, and eager to learn about the airline industry, we want to hear from you! Key Responsibilities:- **Ticket Booking:** Assist passengers in booking tickets through various channels, ensuring accurate information and transactions.- **Customer Service:** Provide friendly and helpful support to travelers at the ticket counter and over the phone, addressing their queries and concerns.- **Check-in Assistance:** Guide passengers through the check-in process, ensuring they have all necessary documentation and luggage is handled correctly.- **Data Entry:** Maintain accurate records of ticket sales and passenger information in the system, ensuring compliance with airline policies.- **Problem Resolution:** Handle any issues that arise during the ticketing process promptly and efficiently, escalating matters to supervisors when necessary.Required Skills and Expectations:Candidates must possess strong communication skills to interact effectively with customers. Attention to detail is crucial when processing ticket bookings and handling passenger information. Basic computer skills are essential for data entry tasks. We expect candidates to be able to work in a fast-paced environment and handle pressure while maintaining a positive attitude. A willingness to learn and adapt to new situations is highly valued.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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Customer Relationship Air Ticketing Ticket Booking
Responsibilities for Air Ticketing Staff include:1. Assisting customers in booking air tickets and providing information on flight schedules, fares, and availability.2. Processing ticket reservations and issuing tickets in accordance with airline policies and procedures.3. Providing excellent customer service during ticketing transactions, including handling inquiries and resolving complaints.4. Responding to customer queries via phone, email, or in person, and ensuring customer satisfaction.5. Collaborating with airlines, travel agencies, and other partners to secure.
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Good Communication Skills Communication Skills
Job Openings for 55 Airlines Executive Jobs for Freshers in Bhopal, Indore, Jabalpur, Gwalior, Ujjain, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Good Communication Skills, Communication Skills etc.Greetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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