69

Customer Relationship Job Vacancies in Kanpur

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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kanpur
Customer Relationship Air Ticketing Ticket Booking Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination
We are seeking enthusiastic Ticket Checking Staff for our office in Kanpur, India. This full-time role involves verifying tickets and ensuring a smooth experience for customers. Fresh graduates or those with up to two years of experience are welcome to apply.Key Responsibilities:1. **Ticket Verification**: Check the validity of tickets presented by customers to ensure they are genuine and valid for travel.2. **Customer Assistance**: Provide support to passengers by answering queries related to ticketing, schedules, and services offered.3. **Reporting**: Document and report any discrepancies or issues with ticketing to supervisors for prompt resolution.4. **Maintaining Records**: Keep accurate records of ticket checks and maintain documentation as required.5. **Team Collaboration**: Work closely with other staff members to ensure all operations run smoothly and efficiently during peak times.Required Skills and Expectations:Candidates should have completed their 12th grade and possess basic knowledge of ticketing procedures. Good communication skills in English and Hindi are important for interacting with customers. Attention to detail is critical for verifying tickets accurately. A friendly demeanor and the ability to work as part of a team are essential, as the role involves constant interaction with passengers. Strong organizational skills help in maintaining precise records and handling ticketing efficiently. Flexibility to work in shifts may be required to meet the demands of our busy environment.
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  • 0 - 2 yrs
  • Kanpur
Brand Communication Customer Relationship Retail Sales Management Skills Marketing Communication Direct Sales
We are looking for a motivated Field Sales Executive to join our team in Kanpur. In this role, you will be responsible for promoting and selling our products directly to customers in the field. Key Responsibilities:- **Customer Engagement**: Actively connect with potential clients, introducing them to our products and understanding their needs to provide suitable solutions.- **Sales Growth**: Drive sales by meeting designated targets through effective communication and persuasive selling techniques to both new and existing customers.- **Market Research**: Gather information about market trends and competitor activities in your assigned area, helping to inform strategies and product development.- **Reporting**: Document sales activities and customer interactions in reports, providing management with insights and updates on sales performance.- **Time Management**: Organize daily schedules to maximize time spent with customers while ensuring that all appointments are met in a timely manner.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to effectively interact with diverse clients. A good understanding of sales principles is essential, along with a proactive attitude and a willingness to learn. The ideal candidate will have a positive outlook and the ability to motivate themselves. Basic computer skills are a plus as you will need to record and report your sales activities. A high school education (10th pass) is required, and no prior experience is necessary, making this an excellent opportunity for recent graduates or individuals looking to start a career in sales.
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Customer Support Executive - Kanpur

Advance Trip Tech Solution Pvt Ltd

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Kanpur
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Chat Support Inbound Calls Customer Care
We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.
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  • Fresher
  • 2.0 Lac/Yr
  • Kanpur
Customer Relationship Field Marketing Field Sales Technical Sales
We are hiring a Field Sales Executive for our Kanpur location. The role involves visiting clients, promoting products/services, generating leads, and closing sales. Candidates should have good communication skills, confidence, and a willingness to work in a field-based role.Freshers and experienced both candidates can apply.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kanpur
Customer Relationship Customer Guidance
We are seeking a dedicated Customer Service Associate to join our team in Kanpur, India. This full-time position is ideal for individuals with 0 to 2 years of experience looking to start a career in customer service.As a Customer Service Associate, your primary role is to assist customers with inquiries and provide exceptional service. You will build positive relationships with customers, ensuring their needs are met and issues are resolved.Key Responsibilities:1. **Respond to Customer Inquiries:** Engage with customers through phone, email, or chat to answer questions and provide information about products and services.2. **Resolve Issues:** Listen carefully to customer concerns, troubleshoot problems, and offer effective solutions to ensure customer satisfaction.3. **Maintain Records:** Accurately document customer interactions, feedback, and transactions in our system to help improve services.4. **Follow Up:** Proactively follow up with customers to ensure their issues have been resolved and they are satisfied with the service provided.5. **Collaborate with Team:** Work closely with other team members to share knowledge and improve overall customer service processes.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, and must be friendly and professional when interacting with customers. A proactive attitude and problem-solving abilities are essential for this role. Basic computer skills and familiarity with customer service software are advantageous. You should have at least completed 12th grade to qualify for this position.
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Hiring For Sales Manager

Garware Paints Limited

  • 2 - 2 yrs
  • Swaroop Nagar Kanpur
Good Communication Skills Direct Marketing Marketing Communication Corporate Sales Customer Relationship Sales Operations Management Skills
We are looking for experienced Sales Managers with expertise in dealing with Architects, Interior Designers, Builders, Project Sites & Shops.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Kanpur
Customer Relationship Administrative Skills Receptionist Activities Office Work
An Office Assistant handles essential clerical, administrative, and organizational tasks, ensuring smooth daily operations by managing communication (calls, emails, mail), supporting staff (scheduling, filing, data entry, travel), maintaining supplies and equipment, greeting visitors, and assisting with basic bookkeeping or event coordination, acting as the central support for an office to keep everything running efficiently.
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  • Fresher
  • 4.5 Lac/Yr
  • Kanpur
Air Ticketing Ticket Booking Customer Relationship
We are looking for Air Ticketing Staff to join our team in Kanpur. As a member of our team, your key responsibilities will include handling air ticketing services, booking tickets for customers, and maintaining positive customer relationships. The ideal candidate will have a 10th pass education and strong skills in air ticketing and customer relationship management. Freshers are welcome to apply for this full-time position, which will require working from our office location.
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  • 0 - 5 yrs
  • Kanpur
Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records
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12th Pass Freshers For Airport Customer Service Associate

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Kanpur
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
- Greet and assist passengers: Welcome passengers as they enter the airport, provide information on check-in procedures, boarding, and assist with any queries or needs they may have.- Handle check-in procedures: Ensure passengers' travel documents are in order, issue boarding passes, and check in luggage following airline guidelines.- Assist with security checks: Guide passengers through security screening processes, answer questions, and ensure compliance with airport security regulations.- Provide assistance to passengers with special needs: Offer support to passengers with disabilities, elderly travelers, or unaccompanied minors during check-in, boarding, and throughout their journey.- Resolve passenger issues: Address complaints, issues, or conflicts that may arise during travel, provide solutions promptly, and ensure a positive experience for passengers.- Coordinate with airline staff: Collaborate with airline representatives, ground staff, security personnel, and other airport personnel to ensure smooth operations and passenger satisfaction.- Maintain a clean and organized work area: Keep the check-in counters, waiting areas, and information desks neat and tidy to create a pleasant environment for passengers.- Excellent communication skills: Ability to effectively communicate with passengers, colleagues, and superiors in a clear and professional manner.- Customer service mindset: Possess a strong focus on customer satisfaction, patience, and the ability to handle challenging situations with empathy and professionalism.- Knowledge of airline operations: Understanding of airport and airline procedures, safety regulations, and customer service standards to provide efficient and reliable assistance to passengers.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Kanpur
Distributor Handling Lead Generation Fmcg Sales Marketing Target Achievement Customer Relationship Marketing Communication Agency Sales Retail Sales Field Sales b2c Marketing Field Marketing Management Skills
*Job Title:* Field Sales Executives (Senior & Junior) Required *Company:* Zuvy Store*Location:* Kanpur*Job Type:* Full-time*About Us:* Zuvy Store is a fast-growing SaaS company looking for talented Field Sales Executives to join our team!*Job Requirements:*- 15-20 Field Sales Executives (Senior & Junior)- Strong sales and communication skills- Ability to work independently and meet targets*Salary:*- Junior Executives (06 months to 1 year experience) : 15,000 + TA + Incentives- Senior Executives (01 year- 03 years): 25,000 + TA + Incentives*How to Apply:*Send your resume to mailto:abhikatiyar862@gmail.com with the job title in the subject line.*About Zuvy Store:* We're a dynamic team passionate about innovation and customer satisfaction.*Join our team and grow with us!*Thanks Abhishek katiyar Bussiness Head Zuvy store
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Customer Relationship Customer Service Customer Handling Customer Communication
- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.
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Marketing Communication Executive Customer Relationship Marketing Communication Field Sales
Merchant on boarding with Bharat pe Qr speaker and other products
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Customer Support Executive

Marvane Private Limited

Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills
Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service
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Travel Requirement Negotiation Skills Customer Relationship English Speaking Air Ticketing Holiday Packages Hotel Booking Escort Activities Travel Sales Tours Travel Outbound Calling Desktop Support Internal Communication
We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships
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Sales Consultant

Parsley Management Pvt. Ltd

  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Lucknow Road Kanpur +1 Lucknow
Sales Direct Sales Sales Process Field Sales Negotiation Skills Team Management Skills Customer Relationship Customer Service Interpersonal Skills
Sales Consultant : Automobile Industry Location: Lucknow Full-Time Immediate Joining PreferredWe are Hiring!Are you passionate about automobiles and love interacting with people? Join our dynamic sales team as a Sales Consultant and help customers find their perfect vehicle!Key Responsibilities:Greet and assist customers in the showroom and understand their vehicle requirements.Explain product features, specifications, and pricing clearly.Arrange test drives and follow up with potential buyers.Maintain regular contact with existing and potential clients.Achieve monthly and quarterly sales targets.Maintain proper records of sales and customer interactions.Coordinate with internal departments for smooth delivery and documentation.Requirements:Education: Graduate or equivalent.Experience: Freshers can apply Experience in automobile sales will be an added advantage.Good communication and interpersonal skills.Passion for vehicles and customer service.Ability to work in a team and meet targets.Benefits:Attractive incentives on salesTraining and development supportCareer growth opportunities
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Corporate Sales Direct Marketing Field Sales Retail Sales Marketing Communication Direct Sales B2B Sales Target Achievement Sales Target Sales Strategy Customer Relationship
Paytm Sales Manager Preferences for Paytm,PhonePe or BharatPe Employees.
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Sales Manager

Career Connection

Channel Sales Customer Relationship Lead Generation Convincing Power Communication Skills Sales
Job Summary:We are seeking an experienced and driven Sales Manager to join our team in the Agency Channel of the life insurance sector. The ideal candidate should have a proven track record in driving business volumes of 4050 LPA and a solid background in agency sales. This role involves managing and expanding the agent network, achieving sales targets, and ensuring business growth in designated regions across Uttar Pradesh.Key Responsibilities:Recruit, train, and manage a team of life insurance agents.Drive agent activation and productivity to achieve monthly and annual sales targets.Generate new business and maintain existing client relationships.Ensure compliance with all internal and regulatory guidelines.Conduct regular meetings and performance reviews with agents.Analyze sales data and provide strategic inputs to improve performance.Collaborate with cross-functional teams to support business initiatives.Candidate Requirements:Minimum 3 years of experience in life insurance sales via the Agency Channel.Must have handled annual business of 4050 LPA.Strong network in the local geography (preferably Uttar Pradesh).Proven team management and leadership skills.Excellent communication, interpersonal, and negotiation abilities.Graduate in any discipline (MBA preferred but not mandatory).Benefits:Competitive fixed salary up to 7 LPA.Attractive performance-based incentives.Career growth opportunities in a leading insurance company.Travel reimbursements and other standard perks as per company policy.
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Retail Sales Lead Generation Management Skills Strategic Communication Marketing Communication Customer Relationship Field Sales Negotiation Skills Selling Skills Field Marketing Technical Sales b2c Marketing
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.Deployment of products and articulation of benefits & best practices at client locations.Ensuring customer satisfaction leading to higher sales conversions and retention.Gathering consistent feedback from market for existing offerings and insights on competitor.moves as feedback for product enhancements.Enable digital payments at unorganizedretailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.Visit existing merchant and resolve if merchant having any issue.
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  • 1 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Air Ticketing Ticket Booking
We are looking for an Air Ticketing Staff member in Kanpur, India. The ideal candidate will have 1 to 2 years of experience and a minimum education of 12th pass. This is a full-time position that requires working from the office.Key Responsibilities:1. **Ticket Booking**: Handle flight reservations for customers, ensuring accuracy and meeting their travel preferences.2. **Customer Service**: Provide assistance and support to clients when they inquire about travel options, pricing, and flight schedules.3. **Issue E-tickets**: After booking, generate and issue electronic tickets while confirming payment details and traveler information.4. **Manage Changes**: Assist customers with modifications to their bookings, including cancellations and rescheduling, while adhering to airline policies.5. **Maintain Records**: Keep organized records of ticket transactions and customer information for future reference and reporting.Required Skills and Expectations:Candidates must have strong communication skills to interact effectively with clients and colleagues. Experience in the travel industry is preferred. A good understanding of airline policies and ticketing systems is essential. Attention to detail is crucial to prevent errors in bookings. Candidates should have a positive attitude and the ability to work under pressure, ensuring excellent customer satisfaction. Proficiency with computers and ticketing software will also be advantageous.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are looking for a Back Office Officer to join our team in Kanpur. This role is suitable for individuals with up to two years of experience or freshers who have completed their 12th grade. As a Back Office Officer, you will support various administrative tasks to ensure smooth operations.Key responsibilities include:1. **Data Entry**: Enter and manage information accurately in our systems. You will ensure that all records are kept up to date and error-free.2. **Documentation**: Organize and maintain important documents. This includes filing paperwork and helping with the preparation of reports.3. **Client Support**: Assist in handling client inquiries via phone or email. You will help resolve issues and provide information as needed.4. **Coordination**: Work with different teams to ensure tasks are completed on time. Good communication is key to facilitate smooth collaboration.5. **Office Management**: Help in keeping the office environment organized and efficient. This includes managing supplies and coordinating with vendors.Required skills and expectations include:- Strong attention to detail to ensure accuracy in data and documentation.- Basic computer skills, including proficiency in Microsoft Office.- Good communication skills for interacting with teammates and clients.- Ability to work independently and as part of a team to achieve goals.- Willingness to learn and adapt to new tasks and challenges. Overall, we seek a motivated individual who is eager to contribute to our team
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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