Customer Relationship Manager (fresher)

🌟 icici lombard – we are hiring!

💼 role: customer relationship manager (crm)

📍 location: vashi, navi mumbai (opp. vashi station

sector 30, vashi navi mumbai, maharashtra)

🔢 open positions: 40+

⭐ about the company - icici lombard

icici lombard is one of india’s leading general insurance companies, offering a wide range of insurance products such as:

🚗 motor/car insurance, 🏥 health insurance, 🧳 travel insurance, 🏠 home insurance, 📦 commercial/business insurance

icici lombard provides financial protection and support to customers in situations like accidents, illnesses, travel issues, property damage, and more.

⭐ about the role

we are looking for enthusiastic and customer-focused individuals for the position of customer relationship manager (crm).

this is a 100% voice process involving inbound calling, where you will handle and resolve customer queries.

🎯 key responsibilities

📞 handle inbound customer calls

💬 address customer queries and concerns professionally

🤝 provide accurate information & ensure customer satisfaction

📝 maintain call records and follow company standards

🌟 deliver excellent customer service at all times

🎓 qualification

✔️ any graduation (freshers & experienced candidates can apply)

💰 salary details

👩‍🎓 freshers: ₹16,000 – ₹17,000 (in-hand) — lpa

👨‍💼 experienced: up to ₹26,000 (in-hand) — lpa

🕒 shift timings

for male candidates:

⏰ between 7:00 am to 12:30 am (any -hour shift)

for female candidates:

⏰ between 7:00 am to 8:30 pm (any -hour shift)

📅 working days & week offs

🗓️ 5 days working

🎉 2 rotational week offs

• Experience

  0 - 3 Years

• No. of Openings

  20

• Education

  Graduate

• Role

  Customer Relationship Manager

• Industry Type

  Insurance / Claims

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Vashi, Navi Mumbai