Customer Management Job Vacancies in Salem

Join our team as a Customer Care Executive in Salem, India. As a graduate with 0-2 years of experience, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service. Your key responsibilities include answering phone calls, responding to emails, and addressing customer concerns promptly and professionally. Additionally, you will be expected to maintain customer records accurately, escalate complex issues to the appropriate department, and strive to meet customer satisfaction goals. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to multitask effectively. A customer-centric mindset, problem-solving skills, and a positive attitude are essential for success in this role. Work from office environment offers a dynamic and collaborative work setting to enhance your customer care skills.

As a Relationship Manager, you will be responsible for building and maintaining positive relationships with clients. Your key responsibilities will include meeting with clients to understand their needs and concerns, providing them with personalized service, and resolving any issues they may have. You will also be expected to upsell products or services to existing clients to increase revenue.To excel in this role, you should have excellent interpersonal and communication skills, as well as the ability to build rapport with clients. A strong customer service orientation and problem-solving skills are also essential. Additionally, you should be detail-oriented, organized, and able to work independently in a remote work environment. A willingness to learn and adapt to new technologies and processes is also important for success in this role. While no prior experience is required, a graduate degree in a relevant field is preferred.

Job Summarysales Executive - Maleyou have to Promote Our Product to the Commercial Customer/corporate/educational Institutions, Etc.responsibilities and Dutiesyou Should Go and Meet the Customer's At Their Door Steps for Getting Ordersrequired Experience, Skills and Qualificationsfresher/experiencedbenefitsour Product Can Be Easily Marketed.

Field sales Two wheeler mandatory Timing 9 am to 7 pm Personal loan sales

Walk-In Interview for Back Office Executive!! DetailsGender: Male / Female.Qualification: Any Graduate.Experience: 0 to 5 year.Salary: 18,000/- to 40,000/- On Roll Job.No. of Positions: 15 openings.Interested Candidates can send their resume at WhatsApp or Contact: 9176618894

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Customer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Customer Support Executive Requirements:A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.

Agent Recruitment

Job Tittle ; Agency Development Managerdepartment : Agencyreporting to : Agency Partners Mgt/ Partners

We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. Qualification: Any Graduate Experience: Fresher to 2 years Age below 30

Job description:1. Attending morning meeting to discuss strategy for the day.2. Promote Focus Product of the month.3. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.4. Generate revenue from new and existing clients.5. Acquiring new and old clients through the data base.6. Conduct activities for Client Acquisition and Financial Planning.7. Develop and maintain strong liaisons with the clients for repeat business or referrals.Desired Candidate Profile:1. Above one year of experience in relationship management or sales role within the broking industry.2. Strong knowledge of Equity market, commodity market, Mutual fund & other financial products.3. Excellent communication skills for building strong client relationships and negotiating deals.

Sales representative should generate lead by understanding companies sales need. And the representative should also take responsibility for the payment as per the payment conditions of the company. Person have a prior experience in food related sales are most welcomed.

We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.To be successful as a service engineer, you should be knowledgeable about machines and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills.

Job descriptionCollections Manager Responsibilities:Tele-calling and Field Collection Agencies Setup: Establish and oversee tele-calling teams and field collection agencies within a designated zone to ensure effective coverage and reach.Roll Rates and Delinquency Control: Implement strategies to control roll rates and manage recovery of overdue payments from delinquent accounts. Monitor bucket-wise delinquencies to optimize collection efforts.Soft Collection and Reminder Calls: Conduct soft collection calls and reminder calls to customers regarding EMI payments. Inform customers about due dates, payment amounts, and available payment methods to facilitate timely payments.NPA Management and Cost Control: Manage Non-Performing Assets (NPA) and control the cost of collection by implementing efficient collection processes and strategies.Partner Liaison for Reconciliation: Collaborate with partners for reconciliation and collection of cash/cheques from customers. Ensure timely and accurate processing of payments.Overdue Details Management: Liaise with partners to obtain overdue details, bounce details, and mandate reject details in a timely manner. Use this information to optimize collection strategies and prioritize efforts.In this role, you'll be instrumental in setting up and managing collection operations, optimizing recovery efforts, and ensuring compliance with regulatory requirements while maintaining a focus on customer satisfaction.Contact informationHR Radha Devi 8056261648Job Type: Full-timeEducation:Bachelor's (Preferred)Work Location: In person

Education: Any Degree, Except B.E/B.Tech and MBARole & responsibilities: Cash handling Handling customer queries Mix of Sales Bank passbook entry Account openingKey Skills: Client Servicing Communication SkillExperience range: FresherContact No: HR GAYATHRI 9952941253

Relationship Officer/Relationship ManagerField SalesJob SpecificationDesignation: Relationship OfficerExperience: 1-2 yearsFunction/Department: Field SalesLocation: Tamil Nadu Erode Karur Salem CoimbatoreJob Description:Responsible to achieve Sales targetShould be ArticulateFluent in local language & little bit EnglishSourcing MSME customers through cold calling in the local marketsMust possess Basic Computer skills2-wheeler is a must

Need to take care of the resorts and manage it well with a profitable business, managing the assets and further development in that..

The Role of the Designated Individual Will be Holistic towards Marketing as well as Sales.Business DriversAchieve personal sales targetSegment focus, customer focus needs-based sellingActively reducing Non- funding, Sales Error and Increase the Premium Sourcing.Job requires generating referrals / selling the products of the company, such as Demat Accounts.

We need energetic person ,most talented person immediate joiners preferred.

1. Attending morning meeting to discuss strategy for the day.2. Promote Focus Product of the month.3. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.4. Generate revenue from new and existing clients.5. Acquiring new and old clients through the data base.6. Conduct activities for Client Acquisition and Financial Planning.7. Develop and maintain strong liaisons with the clients for repeat business or referrals.

Attending morning meeting to discuss strategy for the day. Develop and maintain a long term relationship with clients. Focus on generating new business. Generate brokerage through advising clients on their equity portfolio. Need to be constantly updated with the market knowledge. Ensure all the activities are in adherence as per the compliance and risk policy. Periodical meeting with the Client.