Customer Management Job Vacancies in Erode

Job Title: Export Marketing ManagerJob Summary:We are seeking a dynamic and results-driven Export Marketing Manager to develop and expand international business opportunities. The candidate will be responsible for identifying new markets, managing overseas clients, and driving export sales growth.Key Responsibilities:Develop and implement export marketing strategies to increase international salesIdentify new overseas markets and business opportunitiesBuild and maintain strong relationships with international clients and distributorsHandle export documentation, compliance, and logistics coordinationConduct market research and competitor analysisNegotiate contracts, pricing, and terms with global clientsCoordinate with production, supply chain, and finance teamsParticipate in international trade fairs, exhibitions, and business meetingsMonitor export performance and prepare reportsRequired Skills:Strong knowledge of international markets and export proceduresExcellent communication and negotiation skillsProficiency in English (additional languages are an advantage)Good understanding of documentation (Invoice, Packing List, LC, etc.)Analytical and strategic thinking abilityAbility to travel internationally

We are looking for a friendly and responsible Cafe Associate to handle billing operations and assist customers. The role involves managing POS billing, handling cash/card transactions, and ensuring a smooth customer experience at the counter.

Role OverviewThe Customer Relationship Manager (CRM) is responsible for maintaining strong customer relations through consistent communication, feedback management, billing support, and promotional updates. The role focuses on ensuring customer satisfaction, timely payments, and effective communication between customers and the Nativer operations team.Key ResponsibilitiesCustomer CommunicationMake daily segment-wise calls including:Feedback & satisfaction callsBill clarification & payment reminder callsOffer & campaign update callsDelivery confirmation & thank-you callsHandling customer issues, queries, and complaintsNew marketing follow-up calls (cross-sell / up-sell)Customer Relationship ManagementMaintain a positive relationship with customers through regular engagement.Ensure every issue is followed up and resolved with customer satisfaction.Coordinate with operations, delivery, and billing teams for quick resolutions.Reporting & DocumentationPrepare daily and weekly call reports with call count, feedback analysis, issue closure, and payment follow-ups.Submit effective results reports showing improvement in retention, payment recovery, and offer response.Maintain and update customer interaction records in the CRM system or Nithra app console.Performance & TargetAchieve daily and monthly communication & conversion targets.Support marketing campaigns through timely follow-up calls and response tracking.Skills & QualificationsExcellent communication skills in Tamil (mandatory) and basic English.Strong customer handling and problem-solving skills.Familiar with mobile CRM tools or Nithra App console operations.Good reporting and coordination ability.Minimum 1-3 years experience in customer support / telecalling / CRM preferred.Energetic and passionate about startup culture and customer satisfaction.Performance Indicators (KPIs)Daily call completion count and qualityCustomer feedback scorePayment collection reminders & success rateOffer campaign conversionsIssue resolution turnaround timeCustomer retention & satisfaction rateWork ScheduleTiming: 9:30 AM 6:30 PMReporting To: Operations / Customer Experience ManagerWork Type: Full-time (On-site at Erode)

Back Office Assistant Wanted Qualification: Any DegreeLocation: Erode Bus stand & PalayapalayamTiming : 9.30 AM - 6.30 PMSalary: 12,000 - 13,500Experience : 1 - 2 years ExperienceGender : Female onlySkills Required: Basic system knowledge with Good CommunicationJob Responsibilities:Handling incoming calls and other communications.Updating paperwork, maintaining documents and word processing.Helping organize and maintain office common areas.Performing general office clerk duties and errands.Creating, maintaining, and entering information into databases.Confident using office machinery (printers, fax machines, photocopiers, etc.)Strong verbal and written communication skills; excellent customer service skillsRegards,Erode Find JobsMore information contact usPH: 9626881794 / 9626881793Send your Resume to : erodefindjobs@gmail.com

Delivery Executive Part-Time & Full-Time Nativer Private Limited (Erode)Company: Nativer Private LimitedJob Highlights:Salary: 7,500 per session + Incentives + Fuel AllowanceShifts: Morning (4:00 AM 8:00 AM) / Evening (3:00 PM 7:00 PM)Part-time & full-time options availablePriority for local candidatesAbout the Job:We are looking for energetic and responsible Delivery Executives to join our growing team in Erode. This is an excellent opportunity for candidates looking for flexible shifts, fixed pay, and additional incentives.Shift Timings:Morning Shift: 4:00 AM to 8:00 AMEvening Shift: 3:00 PM to 7:00 PMWork Mode: Choose one session or work both for higher incomeSalary & Benefits:7,500 per session (Morning or Evening)Attractive incentives based on performanceFuel allowance providedExtra earnings for high performance and attendanceKey Responsibilities:Pick up and deliver items to customers on timeFollow assigned delivery routes and schedulesEnsure packages are handled safely and accuratelyUpdate delivery status via Android appRequirements:Two-wheeler (Mandatory)Android smartphone (Mandatory)Valid Driving LicenseKnowledge of Erode routes is an advantagePunctual, honest, and customer-friendly attitudeWhy Join Us?Fixed income + incentives + fuel allowanceFlexible shifts for students, part-time job seekers, and professionalsWork close to home Local candidates preferredHow to Apply:Interested candidates can contact us at:Phone: 7010875552Email: priya@nativer.com

We are looking for a motivated Data Collection Executive who will play a key role in collecting customer data and creating awareness about our products. This role is ideal for someone with good communication skills and a passion for fieldwork and customer interaction.Key Responsibilities:Collect and update customer contact information (name, phone number, location, preferences, etc.)Explain our product offerings clearly to potential and existing customersPromote our brand and build awareness about current offers, subscription models, and delivery servicesMaintain accurate records of interactions, feedback, and collected dataCoordinate with the sales and marketing teams to support lead generation and campaignsFollow up with interested customers and support onboarding if requiredRequirements:Strong communication and interpersonal skillsAbility to work independently and handle field visits (if needed)Basic understanding of products like groceries, milk, fruits, pulses, and non-veg items (training provided)Knowledge of basic data entry using mobile apps or ExcelPositive attitude and customer-first approachPreferred Qualifications:12th pass or any diploma/graduatePrior experience in customer interaction, fieldwork, or promotions is a plusFamiliarity with local language and geography

Job Tittle ; Agency Development Managerdepartment : Agencyreporting to : Agency Partners Mgt/ Partners

*Branch managers lead their office location and motivate their team to achieve the branch's goals.*They oversee the day-to-day operations of the branch, ensuring efficiency and compliance. *They drive revenue and business growth by setting sales targets, developing marketing strategies, and fostering relationships with local businesses. *They develop and maintain good relationships with customers. *They ensure that companies operating in capital markets do so according to the industry regulations. *They should have excellent organizational skills, time management and multitasking ability, and a proven track record of successful leadership.

Job descriptionCollections Manager Responsibilities:Tele-calling and Field Collection Agencies Setup: Establish and oversee tele-calling teams and field collection agencies within a designated zone to ensure effective coverage and reach.Roll Rates and Delinquency Control: Implement strategies to control roll rates and manage recovery of overdue payments from delinquent accounts. Monitor bucket-wise delinquencies to optimize collection efforts.Soft Collection and Reminder Calls: Conduct soft collection calls and reminder calls to customers regarding EMI payments. Inform customers about due dates, payment amounts, and available payment methods to facilitate timely payments.NPA Management and Cost Control: Manage Non-Performing Assets (NPA) and control the cost of collection by implementing efficient collection processes and strategies.Partner Liaison for Reconciliation: Collaborate with partners for reconciliation and collection of cash/cheques from customers. Ensure timely and accurate processing of payments.Overdue Details Management: Liaise with partners to obtain overdue details, bounce details, and mandate reject details in a timely manner. Use this information to optimize collection strategies and prioritize efforts.In this role, you'll be instrumental in setting up and managing collection operations, optimizing recovery efforts, and ensuring compliance with regulatory requirements while maintaining a focus on customer satisfaction.Contact informationHR Radha Devi 8056261648Job Type: Full-timeEducation:Bachelor's (Preferred)Work Location: In person

Education: Any Degree, Except B.E/B.Tech and MBARole & responsibilities: Cash handling Handling customer queries Mix of Sales Bank passbook entry Account openingKey Skills: Client Servicing Communication SkillExperience range: FresherContact No: HR GAYATHRI 9952941253

Relationship Officer/Relationship ManagerField SalesJob SpecificationDesignation: Relationship OfficerExperience: 1-2 yearsFunction/Department: Field SalesLocation: Tamil Nadu Erode Karur Salem CoimbatoreJob Description:Responsible to achieve Sales targetShould be ArticulateFluent in local language & little bit EnglishSourcing MSME customers through cold calling in the local marketsMust possess Basic Computer skills2-wheeler is a must

We need energetic person ,most talented person immediate joiners preferred.

Handle Customers Inbound And Outbound Calls and Solving Queries Any Graduate with 8 + years of experience in any MNC in operations role. High Proficiency in English - Written and Verbal. Ready to take ownership and accountable for the process aligned Flexible with working hours/ under pressure environment Demonstrate high quality of team handling skills by way of coaching and assisting team members. Good analytical skills. Assist Managers in terms of providing inputs as and when required Identify the areas of improvement within the process and suggest ideas. Ensure all the client escalations are handled and responded within the agreed timeline.

*Service managers are responsible for providing excellent customer service and building lasting relationships with customers.*They oversee and guide the activities of their service team, including hiring and training employees.*They develop problem management and service improvement plans, and resolve emergency issues.*They need to be able to communicate with customers and other employees constantly.*They need leadership skills to effectively hire and train employees, and organize other departments.*They also develop and implement service strategies to meet customers' needs and improve service quality*Additionally, They monitor service metrics, analyse customer feedback and address any gaps or areas for improvement.

Recruitment for Export Development Manager.

The CRM Executive (Calls) is responsible for managing customer interactions over phone calls, ensuring excellent service delivery, and building strong relationships with clients. The role involves handling customer inquiries, resolving complaints, providing product/service information, and maintaining accurate customer records. The ideal candidate should have excellent communication skills, problem-solving abilities, and a customer-centric approach.HR 7010875552