Customer Management Job Vacancies in Malappuram

if you can handle customers well,that's enough

- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.

* Lead, train, and manage a team of Business Development Executives within assigned clusters.* Develop and execute strategic sales plans to achieve revenue and growth targets.* Identify and build relationships with key institutional and B2C clients.* Monitor and analyze team performance, providing regular feedback and support.* Conduct field visits and joint calls with the sales team to ensure effective client engagement.* Ensure brand visibility and product placement across retail and institutional channels.* Coordinate with marketing, supply chain, and customer service teams to ensure smooth operations.* Track competitor activities and market trends to identify new business opportunities.* Prepare periodic sales reports and forecasts for management review

Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition

Required Airport Supervisor In Airport & Airlines for full time jobWe need only people those whom are really interested to be a part if the companyQualification: - 10th, 12th, Diploma/Engineering, Graduate & Post Graduate (Hospitality Aviation must apply)Male/Female, Both type Job Candidates requiredHiring for:1. Ground Staff : 18,600 to 35,000.2. Cash Counter : 15,000 to 80,000.3. Ticketing Executive-21,000 to 60000.4. Security Guard : 15,000 to 30,000.5. Bouncer : 21,000 to 42,000.6. Food Counter : 14,000 to 21,000.7. Security Supervisor : 15,000 to 25,000.8. Cabin Crew : 24,200 to 72,000.9. CSA : 18,600 to 32,500.10. Back Office & Front Office : 16, 500 to 42,600.Working Area:- Office + Outlet + Field.People whom are really interested to be apart of the esteemed organization please applyFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.Call me.Thank you

Franchise Sales Manager & Executive Branch Manager

Job descriptionImmediately joining candidates are preferlooking for the areas from near by Mukkom/ Calicut area local personMinimum 3 years working experience NBFC fieldCustomer handling and complaints handling skillSales and Marketing SkillTarget jobHaving Team Handling, Good Communication, Risk taker, Performer2 wheeler and its licence mustWell knowledge in excel, tally, presentation skillPromotion and salary hikes as per performance and target achievement in every 6 months.Daily allowance as per performance and target achievement.Contact: 91889 25547Job Type: Full-time

this company name is Karatt Kuries India pvt.ltd,chit fund company..........13 branches of companies.........job style as growth work in companies,business,collection and all works cares,staff cordination mus be...

[1:44 pm, 24/09/2022] Arun Aliyan: Looking for Malayalam candidates only.Responsibilities of candidates include: Guiding and helping our customers to use our application and services Generating sales leads that develop into new customers Identifying and assessing customers needs to achieve satisfaction[1:44 pm, 24/09/2022] Arun Aliyan: Features and benefits:Daily Incentives + Special Incentives,No sales target,Permanent Work from home,Flexible work hours.Selection Process: Telephonic Interview. One week of training will be provided for selected candidates and there will be 10 assessments (includes 7 theory and 3 practicals) Candidates who successfully complete training and 10 assessment will be appointed as Certified Relationship Managers

A graduate with minimum One year prior experience leading a small team of customer support executives, customer interaction, Invoicing, Billing, Collection, complaint resolution, vendor management, emailing, telephonic skills and MS-office ( Word & Excel ). Should have prior experience of speaking and convincing people.Need to be self-motivated and ready to promptly work for organisational goals. Prefer to know English, Malayalam & Tamil fluently.Gender Preference : Female candidates.Education Preference : MBA preferredJob Types: Full-time, Regular / PermanentSalary: 12,000.00 - 15,000.00 per monthSchedule: Day shift

Job descriptionA graduate with minimum two years prior experience leading a small team of customer support executives, customer interaction, billing, collection, complaint resolution, emailing, telephonic skills and MS-office. Should have prior experience of speaking and convincing people.Need to be self-motivated and ready to promptly work for organisational goals. Prefer to know English, Malayalam & Tamil fluently.