Customer Communication Fresher Jobs in Noida

Job SummaryWe are looking for an experienced Customer Support Executive to handle assigned customer support activities and client processes for organizations in the banking and NBFC sector.Key ResponsibilitiesHandle assigned customer support and service-related activities.Understand customer/service requirements and provide appropriate assistance as per defined processes.Communicate professionally through assigned communication channels.Maintain accurate customer records and documentation.Follow client-specific SOPs, processes and quality standards.Coordinate with internal teams for timely resolution of issues.Escalate complex or unresolved matters to the Team Leader.Maintain confidentiality of customer and business information.Achieve assigned productivity, quality and service targets.Requirements0-2 years of experience in customer support/customer service.Experience in banking, NBFC, BPO, financial services or related industries will be preferred.Good verbal and written communication skills.Strong customer-handling and problem-solving abilities.Basic knowledge of MS Office and computer applications.Ability to work in a target-driven environment.Key Skills: Customer Support Banking/NBFC Customer Handling Communication Problem Solving MS OfficeWork Location: In person

We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.

WE ARE HIRING FOR HINDI TELECALLER FOR BANKING PROCESS VOICE PROFILE HR SHIVANI 8587914174Position: Hindi Voice ProcessCompany: Emoro ServicesLocation: NoidaJob Type: Full-time, Work from OfficeResponsibilities:Handle customer calls in Hindi.Understand customers' questions and provide suitable solutions.Explain banking/financial products or services clearly.Make outbound calls when required.Maintain customer information and call records.Meet daily/weekly calling and performance targets.Escalate difficult customer issues to the senior team.Requirements:10th/12th pass or graduate, depending on the opening.Good Hindi communication skills.Basic computer knowledge.Freshers can apply for some positions.Comfortable working in a target-based environment.

We are looking for a Tele Caller to join our team in Noida. This is a full-time position specifically for female candidates, and you will work from our office. Key Responsibilities:- Make Outbound Calls: Reach out to potential clients or customers to offer products or services, ensuring effective communication and a friendly approach.- Follow-Up Calls: After initial contact, follow up with leads to provide additional information and encourage interest in our offerings.- Maintain Records: Keep accurate records of conversations and customer interactions in our database to track engagement and follow-ups.- Address Customer Queries: Answer any questions from clients promptly and professionally to help them understand our products or services.- Achieve Targets: Work towards meeting daily and monthly calling targets to contribute to overall team success.Required Skills and Expectations:- Good Communication Skills: You should be able to speak clearly and confidently to convey information effectively.- Positive Attitude: A friendly and enthusiastic demeanor is vital to create a good impression on clients during calls.- Basic Computer Skills: Familiarity with basic computer tasks will help you maintain records and navigate customer management systems.- Adaptability: Be ready to learn and adjust your approach based on feedback and client responses.- Team Player: Ability to work well with colleagues and contribute to a supportive team environment. If you have a passion for communication and are eager to start your career, we encourage you to apply!

We're Hiring! Sales Development Representative - Alibaba (Noida)Join a Global Leader in B2B E-commerce! We're looking for ambitious, driven Sales Development Representatives to join our dynamic team at Alibaba.com - a leading global B2B trade platform connecting 40M+ buyers with sellers worldwide. The OpportunityAre you passionate about sales, have exceptional communication skills, and ready to work with US-based clients? This could be your next career move!

We're Hiring Inbound Customer Support Executive (Airtel Payments Bank) Location: Noida, Sector 63 Company: Adroit Synergies Pvt. Itd. Employment Type: Full-Time Candidates: Male Candidates Only

As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.Key Responsibilities:- Customer Interaction: Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- Problem Resolution: Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- Product Knowledge: Maintain a deep understanding of the companys products and services to assist customers accurately.- Feedback Collection: Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- Record Keeping: Document customer interactions and transactions in the companys system for future reference and analysis.- Collaboration: Work with team members and other departments to ensure a seamless customer experience.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.

Job Description - Tele CallerPosition:* Tele CallerLocation:* Noida Sector 18Working Hours:* 10:00 AM - 7:00 PMDepartment:* Sales / Customer SupportJob SummaryWe are looking for a proactive and enthusiastic *Tele Caller* to join our team. The candidate will be responsible for connecting with retailers, promoting transactions on our platform, pitching our service packs, and providing day-to-day support to retailers. The ideal candidate should have good communication skills and a customer-focused approach.Key ResponsibilitiesConnect with retailers through calls on a daily basis.Follow up with retailers who are not actively doing transactions and encourage them to start/restart transactions.Explain and promote the company

We are looking for a diligent Data Entry Operator to join our team in Noida. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in data management. As a Data Entry Operator, your main responsibility will be to input and manage data accurately in our systems. You will also verify and update existing records to ensure information is always current. Attention to detail is crucial, as you will need to identify any errors and correct them promptly.Key responsibilities include:- Data Entry: Accurately inputting data from various sources into the system within deadlines.- Data Verification: Checking and confirming the accuracy of data to maintain high quality.- Record Maintenance: Updating existing records and organizing data to ensure easy access and retrieval.- Communication: Collaborating with team members to understand data requirements and resolve any inconsistencies.The ideal candidate should possess strong typing skills and be comfortable using computers and software programs. A keen eye for detail and the ability to work efficiently under pressure are essential. You should also have good organizational skills and be able to manage your time effectively to meet deadlines. We seek a self-motivated individual who is ready to learn and grow in a professional environment, contributing positively to our data management efforts.

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- Customer Support: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- Issue Resolution: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- Database Management: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- Team Collaboration: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- Feedback Collection: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- Effective Communication: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- Problem-Solving Skills: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- Technical Proficiency: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- Adaptability: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

We are looking for a Customer Care Associate to join our team in Sector 60. This is an entry-level position suitable for candidates with little to no experience. You will play a crucial role in providing excellent service to our customers.Key Responsibilities:- Respond to Customer Inquiries: Answer phone calls and emails from customers who have questions or need assistance, ensuring they feel valued and informed.- Resolve Issues: Help resolve customer complaints or problems by providing accurate information and effective solutions in a timely manner.- Maintain Records: Keep detailed records of customer interactions, including questions, comments, and complaints, to track trends and improve service.- Provide Product Information: Educate customers about our products and services to help them make informed decisions.- Follow Up: Proactively follow up with customers to ensure their issues are resolved and to enhance their overall experience with our brand.Required skills and expectations include:- Communication Skills: Strong verbal and written communication skills are essential. You should be able to convey information clearly and politely.- Problem-Solving Abilities: A positive attitude towards resolving issues and a creative approach to finding solutions will help you succeed.- Team Player: The ability to work well with others in a team environment is important, as you will collaborate with various departments.- Adaptability: Be open to learning and adapting to new processes and changes to better serve our customers.- Proficiency in Basic Computer Skills: Familiarity with using computers and basic software will help you manage customer inquiries efficiently. This is a full-time position requiring you to work from the office. If you are eager to start your career in customer service and help customers, we encourage you to apply!

Job DescriptionLooking for Biker (Delivery Partner) at Noida Blinkit Pick up grocery items from the Blinkit HUB and deliver to customers safely and on time.Full-time & Part-time shifts available.Use an Android mobile phone and navigator to locate the fastest way for timely delivery.Weekly on-time payment direct to your bank accountEarn upto INR 40,000 per month (10 hours shift compulsory)Medical Insurance cover upto INR 1 lakh for Delivery Partner & their dependent. GAP & GTL -INR 10 lakh for Delivery Partner & Temp as per conditions.Job Types: Full-time, Part-time, Regular / Permanent, FresherMust Have:2-Wheeler (Bike/Scooty)No license & No RC of the vehicleAndroid PhoneAdd On:Flexible schedule (Morning Shift, Evening Shift and other)Health insurance.Life insurance.Subsidy canteen food facility available .

We are looking for a dedicated Banking Officer to join our team. The ideal candidate will help ensure smooth banking operations and provide excellent service to customers.Key Responsibilities:- Customer Support: Assist customers with account inquiries, transactions, and resolve issues to enhance their banking experience.- Account Management: Help open new accounts and manage existing accounts, ensuring that all information is accurate and up-to-date.- Transaction Processing: Handle various banking transactions, including deposits, withdrawals, and transfers, while ensuring compliance with bank policies.- Sales Support: Promote bank products and services to customers, helping them find suitable financial solutions based on their needs.- Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring confidentiality and security of sensitive information.- Compliance: Ensure all banking activities adhere to regulatory guidelines and internal policies to maintain operational integrity.Required Skills and Expectations:Candidates should have a minimum education of 12th pass, with a desire to learn and grow in the banking sector. Strong communication skills are essential to effectively interact with customers. Candidates should demonstrate customer service orientation, showing patience and understanding. Basic numerical skills and attention to detail are necessary for handling transactions accurately. A proactive attitude and teamwork are expected, as this role requires collaboration with colleagues to achieve common goals. Previous experience in a customer-facing role is an advantage, but not mandatory.

We are looking for a dedicated Customer Care Executive to join our team in Sector 101. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, providing them with the information they need in a polite and friendly manner.- Resolve Issues: Address customer complaints and concerns effectively by identifying solutions and ensuring timely follow-ups until the issue is resolved.- Maintain Records: Keep detailed records of customer interactions, transactions, and feedback, helping improve service quality and customer satisfaction.- Product Knowledge: Stay informed about our products and services to provide accurate information to customers and assist them in making informed decisions.- Collaborate with Teams: Work closely with other departments to resolve customer issues and improve overall service delivery.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to engage effectively with customers. Problem-solving skills are essential to address and resolve issues promptly. A friendly and professional demeanor is expected, as you will represent the company to our customers. Reliability and a strong work ethic are crucial, along with the ability to work well in a team environment. Basic computer skills are required to manage records and communications efficiently. Since this role is suitable for female candidates only, empathy and patience are highly valued qualities for this position.

As a Student Relation Officer, your primary role is to support and engage with students throughout their academic journey. You will be responsible for creating a positive student experience and assisting them with various needs. Key Responsibilities:- Student Engagement: Regularly interact with students to understand their needs, concerns, and feedback, fostering a supportive environment that enhances their academic experience.- Problem Resolution: Address student queries and issues promptly, directing them to appropriate resources or solutions to ensure their concerns are effectively managed.- Information Dissemination: Provide accurate information regarding courses, schedules, and academic policies to students, helping them make informed decisions about their education.- Event Coordination: Assist in organizing student events and activities, promoting community engagement and enhancing the overall student experience on campus.- Reporting and Documentation: Maintain records of student interactions and feedback, generating reports that can help improve services and student satisfaction.Required Skills and Expectations:- Strong communication skills are essential for interacting effectively with students and staff.- A friendly and approachable demeanor is important for building rapport and trust with students.- Basic problem-solving abilities are necessary to quickly address and resolve student concerns.- Organizational skills are required to manage multiple tasks and events simultaneously.- A willingness to learn and adapt is crucial, particularly for freshers entering the education sector.This role is ideal for fresh graduates eager to contribute positively to the student community in a dynamic work environment.

We are looking for a motivated Field Sales Executive to join our team in Sector 16. The ideal candidate will be responsible for promoting our products and services directly to customers. This is a full-time role, and candidates with little to no experience are welcome to apply.Key Responsibilities:- Identify and engage potential customers: You will be responsible for meeting potential clients, understanding their needs, and showcasing how our offerings can meet those needs.- Achieve sales targets: You will set personal sales goals and strive to exceed them. Regular tracking of your sales performance will be necessary.- Conduct product demonstrations: You will present our products to clients, explaining features and benefits, to help them make informed purchasing decisions.- Build relationships with clients: Establishing and maintaining a good rapport with customers will be essential in ensuring repeat business and customer loyalty.- Gather market feedback: You will share valuable feedback from customers and the market with the team to improve our products and services.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively interact with clients. A friendly and approachable demeanor will help in building trust. Basic understanding of sales principles is preferred, but not mandatory. Good time management skills are crucial, as you will be managing multiple client meetings. Being a team player and being adaptable to change will also be important in this fast-paced environment. A 12th-grade education is required for this role.