Customer Communication Fresher Jobs in Delhi

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

We are seeking a dedicated Customer Care Executive to join our team in Delhi. This role is perfect for fresh graduates looking to start their careers in customer service. You will play a vital role in assisting customers and ensuring their satisfaction.Key Responsibilities include:- Responding to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person. Provide accurate information and solutions promptly.- Problem Resolution: Work closely with customers to understand their issues and provide effective solutions. Ensure timely follow-up and resolution of their concerns. - Maintaining Customer Records: Keep detailed records of customer interactions, transactions, and feedback. This will help improve future customer service.- Providing Product Information: Inform customers about products and services. Help them choose the best options for their needs, ensuring they have a positive experience.- Collaborating with Team Members: Work together with colleagues to effectively handle customer requests and share best practices. A team-oriented approach enhances overall service quality.Required skills and expectations include:- Excellent verbal and written communication skills, enabling you to convey information clearly and professionally.- A positive attitude and eagerness to assist customers, which can greatly impact customer satisfaction.- Basic computer skills and proficiency in using customer service software.- Strong problem-solving abilities and a detail-oriented approach to handling inquiries.- Willingness to learn and adapt in a fast-paced work environment. Join us to help create positive experiences for our customers!

We are looking for a friendly and organized Front Office Receptionist to join our team in Laxmi Nagar. In this role, you will be the first point of contact for our visitors, providing a warm welcome and assisting with various administrative tasks.Key Responsibilities:- Greet Visitors: Welcome guests with a friendly smile and assist them in finding the right person or department.- Manage Incoming Calls: Answer phone calls promptly, helping with inquiries or redirecting calls to the appropriate team members.- Maintain Reception Area: Keep the front office tidy and organized, ensuring it is welcoming for visitors.- Schedule Appointments: Help manage the appointment calendar, ensuring all meetings and bookings are properly arranged.- Handle Correspondence: Assist with outgoing mail and packages, including sorting and distributing incoming messages.- Assist with Administrative Tasks: Support various office tasks, such as filing, data entry, and maintaining office supplies.Required Skills and Expectations:- Candidates should hold at least a 12th-grade pass certificate.- Previous experience in a front office role is a plus, but not mandatory; freshers are welcome to apply.- Strong communication skills are essential to interact effectively with visitors and staff.- Must be proficient in basic computer skills and familiar with office software.- A friendly and professional demeanor is important, along with the ability to multitask and work under pressure.

We are looking for a motivated and energetic Tele Sales Manager to join our team in Chirag, Delhi. The ideal candidate will have a passion for sales and excellent communication skills. This full-time position is perfect for someone who enjoys engaging with customers over the phone.Key Responsibilities:1. Lead Generation: You will be responsible for identifying potential customers and initiating contact to discuss our products and services. This includes researching and gathering information on leads to effectively connect with them.2. Sales Conversion: Your main goal will be to convert leads into sales by clearly presenting our offerings, answering questions, and addressing any concerns. You will need to develop persuasive pitch techniques to drive conversion rates.3. Customer Relationship Management: Building strong relationships with customers is vital. You will follow up with customers to ensure satisfaction and maintain ongoing communications for future sales opportunities.4. Reporting and Feedback: Regularly you will be expected to track your sales results and provide feedback on customer interactions to help improve processes and products.Required Skills and Expectations:We are looking for a female candidate with a minimum education of 12th pass. You should have excellent verbal communication skills and a friendly, approachable demeanor. A basic understanding of sales techniques is preferred, but we are open to candidates with 0 to 2 years of experience. You must be comfortable working in a fast-paced environment and be goal-oriented to achieve sales targets. Strong organizational skills will help you manage multiple tasks effectively.

We are looking for a dedicated Back Office Manager in Badarpur, Delhi, to help ensure our operations run smoothly. This is an excellent opportunity for individuals with 0-1 year of experience who want to grow their skills in an office environment.Key Responsibilities:1. Data Management: Organize and maintain important records and files, ensuring all information is accurate and up-to-date.2. Support Teams: Assist other departments by providing necessary information and resources, facilitating effective communication among team members.3. Office Administration: Handle basic administrative tasks such as scheduling meetings, managing supplies, and ensuring the office environment is organized.4. Customer Interaction: Respond to inquiries and provide support to clients or customers, ensuring a positive experience and addressing any issues that arise.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and possess strong communication and interpersonal skills. Attention to detail is crucial, as the role involves managing various documents and data. Basic computer skills, including familiarity with software like Microsoft Office, will be beneficial. A proactive attitude, willingness to learn, and the ability to work collaboratively in a team are essential for success in this role. We are looking for someone who can commit to a full-time position and work from our office regularly.

We are looking for a dedicated Female Student Counsellor to join our team in Shahdara. In this role, you will help students navigate their educational and personal challenges, providing them with the support they need to succeed.Key Responsibilities:- Counseling Students: You will meet with students individually to discuss their academic and personal issues, offering guidance and support to help them cope.- Assessing Needs: You will evaluate each students needs and develop personalized plans to support their growth and development.- Conducting Workshops: You will organize workshops and seminars on topics like stress management, study skills, and career planning to enhance student well-being.- Collaboration with Faculty: You will work closely with teachers and staff to identify students who may need additional help and to create a supportive environment.- Tracking Progress: You will monitor the progress of students under your care and adjust your strategies as needed to ensure their continued success.Required Skills and Expectations:- Strong communication skills are essential, as you will interact with students and staff from diverse backgrounds.- Empathy and patience are important traits, allowing you to understand and relate to students issues effectively.- Basic knowledge of counseling techniques and educational guidance is needed, but training will be provided for the right candidate.- The ideal candidate will be organized, with good time management skills to handle multiple cases efficiently.You will play a vital role in shaping the future of our students while fostering a positive and supportive school environment.

We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- Resolve Issues: Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- Maintain Customer Records: Update and maintain customer information in our system to ensure accurate records and follow-up.- Provide Product Knowledge: Share detailed information about our products and services, assisting customers in making informed decisions.- Follow Up with Customers: After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with your peers and other departments to share insights and enhance overall customer experience.Required Skills and Expectations:- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.

We are looking for a motivated Sales Manager to join our team. This part-time position allows you to work from home, making it easy to balance your work and personal life. Ideal candidates will have up to 3 years of experience in sales and a minimum education of 12th grade.Key responsibilities include:1. Lead Generation: Identify and reach out to potential customers through various channels including social media and networking platforms.2. Sales Presentations: Create and deliver engaging presentations to showcase our products or services to prospective clients.3. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and provide excellent customer service.4. Sales Tracking and Reporting: Monitor sales activities and results, preparing regular reports to evaluate performance and strategize accordingly.Required skills and expectations:Candidates should possess strong communication and interpersonal skills, enabling effective interaction with clients and team members. Basic knowledge of sales techniques and enthusiasm for driving results will be essential. Self-motivation and the ability to work independently are crucial, as this role is remote. Time management skills are important to balance multiple tasks efficiently. You should be comfortable using digital tools for communication and tracking sales activities. While prior sales experience is beneficial, candidates with a strong willingness to learn and grow in this role are encouraged to apply.

Job description:Aadishwar Food Products is looking for dynamic and result-driven Field Sales Executives to expand our market presence in Delhi, Bangalore, Chandigarh, and Patna.The candidate will be responsible for generating sales, building strong customer relationships, and promoting the company products.

We are seeking a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This position is suitable for candidates who are looking to start their career in sales and gain valuable experience in the field.Key Responsibilities:- Identify potential clients: You will research and locate potential customers in the area, helping to expand our client base.- Conduct sales presentations: You will meet with clients to present our products, explaining their benefits and features clearly to encourage purchases.- Build and maintain relationships: You will establish strong relationships with existing and potential clients to foster trust and loyalty.- Gather market intelligence: You will collect information about market trends and competitor activities, providing valuable insights to help improve our sales strategies.- Report sales activities: You will maintain accurate records of your sales activities and report on performance to the management team regularly.Required Skills and Expectations:Candidates must have completed their 12th grade education. A strong willingness to learn and a passion for sales are essential. Good communication skills are necessary in order to effectively interact with clients. The ability to work independently, manage time efficiently, and be self-motivated is important. Additionally, a basic understanding of using mobile devices and computers for reporting purposes is expected. This internship role is open exclusively to male candidates. If you are eager to dive into the world of sales and build your career, we encourage you to apply.

We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.

We are looking for a dedicated Airline Customer Service Representative in Delhi, India. This entry-level position is ideal for individuals who want to start their career in the airline industry and have a passion for providing excellent service to customers.Key Responsibilities:- Assist Customers: Greet and help customers with inquiries about flights, bookings, cancellations, and changes in their travel plans. Provide clear and accurate information to enhance their travel experience.- Handle Ticketing: Process ticket purchases and changes efficiently while ensuring all transactions are completed correctly. Manage customer details with great attention to accuracy.- Resolve Issues: Address customer complaints and concerns professionally, seeking solutions or escalating them when necessary. Maintain a calm demeanor during challenging interactions.- Provide Information: Share details about airline policies, procedures, and services. Educate customers about additional offerings and promotions to improve their journey.- Maintain Records: Keep accurate records of customer interactions and transactions. Update databases to ensure reliable information is readily available for future reference.Required Skills and Expectations:Candidates should have good communication skills and be able to work well in a team. A positive attitude and willingness to learn are essential. Basic computer skills are needed, and the ability to handle high-pressure situations is important. A high school education (10th pass) is required, and prior experience in customer service is a plus but not necessary.

*Sales Internship opportunity!!* Company: Cook n KleanJob role: Sales internDuration: 45 Days (including training period)Location: Remote/work from homeStipend: Performance-Based ( 2500 - 30,000 )Training: Training will be provided before the internship beginsPPO Opportunity: Outstanding performers may receive a Pre-Placement Offer (PPO)Key Responsibilities* Identify and connect with potential clients online or offline.Explain company services and convert leads into customers.Maintain client follow-ups and relationships.Assist in executing sales and promotional activities.Prepare and maintain sales reports and performance records.Who Can Apply* Students or recent graduates (any stream)Strong communication and convincing skillsPassionate about sales and customer interactionAvailable for a full 45-day remote internshipPerks & Benefits* Performance-Based StipendCertificate of CompletionLetter of Recommendation for top performersPPO (Pre-Placement Offer) opportunity for high performersPractical exposure to real-world sales experience

Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL

Key Responsibilities:1. Clear verbal and written communication; ability to greet visitors warmly and handle calls professionally.2. Creating positive first impressions, resolving minor complaints, and ensuring guest satisfaction.3. Knowledge of Microsoft Office Suite, email systems, multi-line phone systems, and scheduling software.4. Managing calls, visitors, and administrative tasks simultaneously without errors.5. Maintaining records, booking appointments, and coordinating internal communication.6. Staying calm under pressure, adapting to changing situations, and handling sensitive information discreetly.

We are looking for a dedicated Back Office Assistant in Najafgarh, Delhi. This role is ideal for recent graduates or those with up to five years of experience. As a Back Office Assistant, you will support our daily operations by handling essential administrative tasks.Key responsibilities include:- Data Entry and Management: Accurately input and organize data in various systems, ensuring information is up to date and easily accessible for other team members.- File Management: Maintain and organize physical and digital files. This includes scanning documents, filing, and retrieving records as needed.- Communication Support: Assist in managing internal communication by responding to emails and forwarding important information to relevant staff members.- Document Preparation: Prepare reports, presentations, and other documents by gathering information and formatting it professionally.- Office Maintenance: Help ensure the office environment is organized and supplies are stocked, contributing to a smooth and efficient workplace.Required skills and expectations include:- Attention to Detail: Must have a keen eye for detail to avoid errors in data entry and document preparation.- Organizational Skills: Ability to manage multiple tasks efficiently and maintain an orderly work environment.- Communication Skills: Strong verbal and written communication abilities are necessary for effective interaction with colleagues and management.- Basic Computer Proficiency: Familiarity with office software like Microsoft Office or Google Suite is essential.You should be a proactive team player, eager to learn, and ready to contribute positively to our work environment.

We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.

We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.

We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.

Responsibilities of Sales coordinator:The sales coordinator job role requires him/ her to contact customers to schedule appointments and make sure Sales Representatives have the best, most updated support materials, I help the sales department improve their productivity.While sales representatives are unavailable, handle urgent calls, emails, and messages, inform customers of delays, arrange delivery dates, and schedule marketing events.Provide data and reports to help the sales teamRespond to complaints from customers and give after-sales support when requestedInform clients of unforeseen delays or problemsMaintain and update sales and customer recordsCommunicate important feedback from customers internallyEnsure sales team have the necessary resources to perform properlyProcess orders accurately, deliver orders on time, and ensure those customer requirements are met.Ensure efficient handling of sales, marketing, queries, and deliveries by working with other departments.Recommending appropriate sales strategy for the organizations productsQualifications:Proven experience as a sales coordinator or in other administrative rolesStrong communication skills with a problem-solving attitudeWell-organized and responsible with an aptitude in problem-solvingProficiency in English and in MS OfficeExcellent verbal and written communication skillsSalary: 12,000 - 20,000Shift: Day shift only