Desktop Support Job Vacancies in Ludhiana

Job Responsibilities:Make outbound calls to potential customers for Solar rooftop systems, inverters, batteries & gensetsHandle inbound inquiries from leads generated via ads, website, walk-ins, or referralsExplain product details, pricing, subsidies (if applicable), AMC & warrantyQualify leads and schedule site visits / sales engineer appointmentsFollow up with prospects and maintain lead statusUpdate daily call reports and CRM/Excel sheetsCoordinate with sales & technical team for closures Key Skills Required:Good communication skills (Hindi / English / Punjabi preferred)Basic knowledge or interest in Solar / Power / Electrical productsConvincing & negotiation skillsAbility to handle objections and close leadsComfortable with calling targets Preferred Candidate:Experience in Solar, Electricals, Power backup, Gensets, Inverters, Real Estate, Insurance or B2B/B2C salesLocal market knowledge is an advantage Working Details:Working Days: 6 daysShift: Day shiftIncentives: Attractive performance-based incentives

The Customer Care Executive will serve as the first point of contact for customers, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction. The role involves managing customer interactions via phone, email, chat, or in-person, depending on the business setting.

Assists customers with inquiries, order tracking, returns, and other services to ensure a smooth shopping experience.

3+ Years of Working Experience as Engineer handling similar types of services/incidents. Laptop/Desktop configuration Laptop/Desktop troubleshooting and repair to a certain level. Windows OS installation & Troubleshooting (Must). Outlook 2013 & 0ffice 365. Address user tickets regarding hardware, software. Guide users with simple, step-by-step instructions. Conduct remote troubleshooting & Familiar with Remote Support over call/email/remote tools. Help create technical documentation and manual.

Job Description: Sales CoordinatorPosition: Sales CoordinatorGender: FemaleSkills Required: Proficient in VLOOKUP and ExcelOverview:We are seeking a highly organized and detail-oriented Sales Coordinator to join our dynamic sales team. The ideal candidate will be a female professional with strong Excel skills, particularly in VLOOKUP, and the ability to support the sales team in achieving their goals.Key Responsibilities:Sales Support: Assist the sales team with daily operations, including preparing sales reports, maintaining customer databases, and tracking sales performance.Data Management: Utilize Excel, including VLOOKUP, to manage and analyse sales data, ensuring accuracy and completeness.Customer Relations: Coordinate with customers to handle inquiries, provide product information, and resolve any issues in a timely manner.Documentation: Prepare and manage sales documentation, including contracts, invoices, and shipping documents.Order Processing: Oversee the order processing system, ensuring orders are entered accurately and processed efficiently.Communication: Maintain clear and effective communication with internal teams, such as marketing, logistics, and finance, to ensure smooth operations.Reporting: Generate regular sales reports and dashboards to track sales performance and provide insights to the sales team and management.Administrative Tasks: Perform various administrative duties as required, including scheduling training & meetings, organizing files, and handling correspondence.

Position Desktop engineer (Males)Salary -12K-15k + OvertimeQualification- ANY COMPUTER HARDWARE AND NETWORKING OR DIPLOMA HOLDERSkills Required : Knowledge of Computer hardware and networkingExperience- 6 months or 1 year minimum ( Candidates worked in Computer AMC Service Provider will be given pref.)No of Openings 3-4Job responsibilities:Test and repair computer or computer-related equipment for use.Supervise installation of computer or computer-related equipment and components.

Salary -15K-18k + OvertimeQualification-ANY COMPUTER HARDWARE AND NETWORKING OR DIPLOMA HOLDERSkills Required: Knowledge of Computer hardware and networkingExperience- 3-6 months or 1 year minimum( Candidates worked in Computer AMC Service Provider will be given pref.)No of Openings 3-4Ludhiana -Punjab Job responsibilities:Test and repair computer or computer-related equipment for use.Supervise installation of computer or computer-related equipment and components

Job responsibilities:Test and repair computer or computer-related equipment for use.Supervise installation of computer or computer-related equipment and components.Qualification- ANY COMPUTER HARDWARE AND NETWORKING OR DIPLOMA HOLDERSkills Required : Knowledge of Computer hardware and networkingExperience- 3-6 months or 1 year minimum ( Candidates worked in Computer AMC Service Provider will be given pref.)

Test and repair computer or computer-related equipment for use.Supervise installation of computer or computer-related equipment and componentsOther miscellaneous work

Test and repair computer or computer-related equipment for use.Supervise installation of computer or computer-related equipment and components

Key Responsibilities:Coordinate with sales team, clients, and internal departmentsPrepare and share quotations, proposals, and sales documentsFollow up with customers on inquiries, offers, and ordersMaintain sales records, MIS reports, and customer databasesTrack orders from confirmation to dispatch and deliveryCoordinate with accounts for invoicing, payments, and collectionsSupport sales team in achieving monthly and quarterly targetsHandle customer communication via email, phone, and WhatsAppMaintain CRM / Excel sheets and update lead status regularly Skills & Competencies:Good communication & coordination skillsStrong follow-up and organizational abilityProficiency in MS Excel, Word, Email & CRM systemsAbility to multitask and work under pressureCustomer-focused and detail-oriented Preferred Industry Experience:ManufacturingSolar / Power / ElectricalsFMCG / TradingReal Estate / ProjectsB2B Sales environment Working Details:Working Days: 6 days a weekShift: Day shiftReporting to: Sales Manager / Business Head