Customer Care Job Vacancies in Jorhat

We are looking for a motivated Hotel Assistant in Jorhat, Assam, to support our hotel team and ensure a pleasant experience for our guests. This role is ideal for individuals with 0 to 2 years of experience and a 12th-grade education, eager to start a career in hospitality.Key responsibilities include:- **Guest Assistance**: Assist guests with check-in and check-out processes, ensuring a warm and welcoming experience.- **Room Preparation**: Help prepare and maintain guest rooms and common areas, ensuring cleanliness and presentation standards.- **Customer Service**: Address guest inquiries and requests in a friendly and timely manner, providing local information and recommendations when needed.- **Administrative Support**: Assist with hotel administrative tasks such as managing bookings and updating guest records to ensure smooth operations.- **Collaboration**: Work closely with other hotel staff, including housekeeping and front desk personnel, to provide seamless service and support.Required skills and expectations include:Candidates must have a friendly demeanor and strong communication skills, as interacting with guests is a vital part of the job. Attention to detail is essential to maintain high standards of cleanliness and organization. The ideal candidate should be a team player who can work efficiently in a fast-paced environment. A positive attitude and willingness to learn are crucial for success in this role.

We are looking for a dedicated Airport Executive to join our team in Jorhat. This full-time position is ideal for motivated individuals who have completed their 12th grade and are eager to start their careers in the aviation industry.**Key Responsibilities:**- **Customer Service:** Assist passengers with inquiries and provide information about flights, baggage, and airline services, ensuring a positive travel experience.- **Check-in Assistance:** Facilitate the check-in process for passengers, helping them with ticketing, boarding passes, and baggage drop-off to ensure smooth departures.- **Safety and Security:** Follow airport safety and security protocols, ensuring the safety of passengers and staff at all times during their time at the airport.- **Issue Resolution:** Handle passenger complaints or issues effectively, working towards quick solutions to maintain customer satisfaction.- **Collaboration with Team:** Work closely with airline staff, security personnel, and other airport executives, fostering teamwork to enhance overall operations.**Required Skills and Expectations:**- Candidates should have completed their 12th grade, ideally possessing good communication skills and a friendly demeanor to interact with passengers confidently.- A keen attention to detail is required for managing check-in procedures and ensuring all safety measures are met.- Ability to work in a fast-paced environment while remaining calm under pressure is essential.- Basic computer skills will help in managing check-in systems and handling passenger information efficiently.- A positive attitude and willingness to learn are crucial for adapting to the dynamic nature of airport operations.

Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.

We have vacant of 41 Urgent Vacancy in Ground Staff at multiple Airports Jobs in Kurnool, Visakhapatnam, Jorhat, Assam, Rajkot, Mumbai, Ranchi, Hubli, Mangalore, Kozhikode/Calicut, Imphal, for Freshers Educational Qualification : Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Ground Staff, Customer Support, Data Entry Executive, Human Resource, Administration, Back Office Assistant, Sales Marketing Operations, Air Ticketing Executive, Help Desk Operations, Receptionist, Boarding Pass Executive, Baggage Handler, Ground Handling Staff, Airport Operation, Airport Representative, Air Cargo etc.

We are looking for a Front Office Executive to manage our reception area and provide exceptional service to our clients. This role is ideal for candidates with 0 to 2 years of experience who are friendly, organized, and eager to learn in a professional environment.Key responsibilities include:1. **Greeting Visitors**: Welcome guests and clients warmly, ensuring they feel comfortable and attended to as soon as they arrive.2. **Handling Phone Calls**: Answer and direct phone calls professionally, taking messages and providing information as needed to maintain effective communication.3. **Managing Appointments**: Schedule and confirm appointments, coordinating with different departments to ensure accurate timing and organization.4. **Maintaining Office Supplies**: Keep track of office supplies, placing orders when necessary to ensure the front office is always well stocked.5. **Providing Administrative Support**: Assist with various administrative tasks, including filing, data entry, and document preparation to help support office operations.Required skills and expectations include:- Excellent communication skills, both verbal and written, to convey information clearly and professionally.- Strong organizational abilities to manage multiple tasks efficiently and maintain a tidy workspace.- A friendly and approachable demeanor to create a positive first impression for visitors.- Basic computer skills, including familiarity with MS Office, to handle administrative tasks effectively.- A willingness to learn and adapt, as this role involves working closely with people and various office functions.

As a Ground Staff member, your responsibilities will include ensuring the safety and security of passengers and airport personnel, handling baggage and cargo, directing aircraft on the tarmac, and providing excellent customer service to all passengers. You will need excellent communication skills to effectively communicate with passengers and other airport personnel. Customer service skills are essential as you will be interacting with passengers and assisting them with their travel needs.

A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.