Customer Care Job Vacancies in Dibrugarh

We are looking for a dedicated Back Office Executive to support our operations in Dibrugarh. This position is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade.As a Back Office Executive, you will be responsible for a variety of tasks to ensure smooth and efficient office operations. Your main duties will include managing and organizing documents, entering data accurately into our systems, and assisting with administrative tasks. You will also handle customer inquiries, providing timely and accurate information to ensure customer satisfaction.Key responsibilities include:- **Document Management**: Organize and maintain physical and digital files, making sure documents are easily accessible when needed.- **Data Entry**: Input data into our databases with a high level of accuracy to help keep records up to date.- **Administrative Support**: Assist other team members with daily tasks, such as scheduling appointments and managing correspondence.- **Customer Handling**: Respond to inquiries from clients and provide information or solutions to enhance their experience with our services.The ideal candidate should have strong attention to detail, excellent organizational skills, and be comfortable working with computers. Good communication skills are essential for effectively interacting with colleagues and customers. You should be a quick learner who can adapt to new processes and systems, ensuring tasks are completed efficiently and accurately.

- Greet and welcome arriving guests in a warm, efficient and professional manner; manage check-in and check-out processes accurately.- Handle guest enquiries, requests, complaints and feedback at the front desk, ensuring prompt resolution and escalating where needed.- Maintain up-to-date knowledge of room categories, rates, packages, promotions, and hotel facilities in order to assist guests effectively.- Monitor room status, coordinate with housekeeping and maintenance so that guest rooms are ready for arrival, and update the system accordingly.- Manage billing, cashiering, credit and cash handling at the front desk following hotel policy and financial controls.- Maintain the reception area: ensure it is clean, presentable, and that all guest amenities (brochures, signage, information rack) are current.- Work shifts (including weekends/holidays) as required and ensure smooth handover between shifts; keep logbooks and shift reports.- Liaise with other hotel departments (housekeeping, F&B, maintenance, security) to ensure seamless guest experience and to communicate guest requirements or VIP arrivals.- Adhere to the hotels grooming, behavioural, health & safety, and emergency procedures standards.- Collect guest feedback, maintain guest profiles, and assist in building guest loyalty through personalised service.- Actively promote the hotels rooms, services and facilities (banquets, meeting rooms, F&B outlets, packages) to guests, walk-ins and through phone/online enquiries, to drive incremental revenue.- Assist in identifying leads and potential clients (corporate accounts, travel agents, event planners), make outbound contacts and follow up on enquiries/proposals.- Prepare and present sales proposals to prospective clients (group bookings, events, conferences) highlighting the hotels value proposition and customised offerings.- Negotiate terms (rates, inclusions, payment) in coordination with sales/management to close bookings and ensure profitability and hotel standards are upheld.- Maintain records of sales activity, track bookings, follow up on leads, update the CRM or hotel management system and generate sales reports.- Stay informed about market trends, competitor hotel product offers, and opportunities in the local market; suggest and implement promotional ideas or packages.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

As a Back Office Executive, you will be responsible for handling various back office operations within the company. Your primary role will involve processing transactions, analyzing data, coordinating with different departments, and providing administrative support. You will also be required to handle accounts processing, financial tasks, data entry, and assist in airport operations such as help desk operations, baggage handling, and flight reservations. Key responsibilities:- Process transactions and data accurately and efficiently- Analyze and interpret data to provide insights and make recommendations.

We are looking for a Hotel Assistant to join our team in Bokakhat Dibrugarh. This entry-level position is ideal for individuals who are passionate about hospitality and customer service.Key responsibilities include:1. **Guest Assistance**: Welcome guests at the reception, check them in and out, and address their queries to ensure a pleasant stay.2. **Room Preparation**: Assist in preparing hotel rooms by restocking supplies, checking cleanliness, and reporting maintenance issues to ensure satisfactory accommodations.3. **Administrative Support**: Help with various administrative tasks such as answering phone calls, managing reservations, and handling guest complaints professionally.4. **Team Collaboration**: Work closely with other hotel staff to coordinate services and ensure smooth operations, contributing to a positive work environment.Required skills and expectations:Candidates should have at least a 12th-grade education. Previous experience in the hospitality industry is preferred but not necessary. Strong communication skills are essential, as you will interact with guests and team members regularly. A friendly attitude, along with the ability to handle stressful situations calmly, is important. Attention to detail and a commitment to providing excellent customer service will help create memorable experiences for guests. You should be a team player, eager to learn, and open to feedback for personal and professional growth. This full-time position requires candidates to work from the office.

Job Openings for 51 10th 12th OR ITI AIRPORT GROUND STAFF JOB Jobs for Freshers in Tirupati, Kadapa, Vijayawada Guntur Highway, Dibrugarh, Ranchi, Raipur, Chhattisgarh, Ahmedabad, Jamnagar, Mangalore, Bangalore, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management with Good knowledge in Ground Operation, Ground Management, Ground Manager, Ground Staff, Ground Hostess, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Supervisor, Airport Cargo Loader, Aircraft Maintenance Technician, Airline Customer Service, Airlines Transition Captain, Aviation Security, Flight Attendant, Flight Stewardess, Back Office Sales, Marketing, Basic Computer Skills, 12th Pass, freshers etc.

We are looking for 839 Airport Ticketing Executive Posts in Vijayawada, Hyderabad, Tirupati, Guntur, Rajahmundry, Kurnool, Puducherry, Dibrugarh, Gaya, Buxar, with deep knowledge in Air Ticketing, Air Ticketing Reservation, Air Hostess, Airlines Cabin Crew, Airline Customer Service, Airlines Executive, Airport Staff, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Airport Ticketing and Required Educational Qualification is : Higher Secondary