Customer Care Job Vacancies in Golaghat

We are looking for a motivated Back Office Executive to manage essential administrative tasks in our Golaghat office. This is an excellent opportunity for individuals looking to start their career in a supportive environment.Key Responsibilities:1. **Data Entry:** Accurately input and manage data in our systems, ensuring all information is up-to-date and error-free.2. **Document Management:** Organize and maintain files and documents, both physical and digital, for easy access and retrieval.3. **Communication Support:** Assist in responding to inquiries via phone, email, or in-person, providing information as needed while ensuring excellent customer service.4. **Report Generation:** Compile and prepare reports as requested, helping to provide insights and updates to the management team.5. **Collaboration:** Work closely with other departments to support their back office needs, ensuring smooth operations and communication across the organization.Required Skills and Expectations:Candidates should be a 12th-grade pass or equivalent, ideally with 0-1 year of experience in a similar role. Strong attention to detail is essential, along with proficiency in basic computer applications, including MS Office. Good communication skills, both written and verbal, are necessary to interact effectively with team members and clients. The ideal candidate should be organized, able to manage time efficiently, and demonstrate a willingness to learn and take on new tasks.

As an Airport Customer Service Associate, you will play a vital role in ensuring travelers have a pleasant experience at the airport. Your main duties will include:- **Assisting Passengers:** Help travelers with check-in procedures, guiding them through the airport processes to ensure a smooth journey.- **Addressing Inquiries:** Answer questions from passengers regarding flight schedules, baggage policies, and airport facilities, providing accurate information to enhance their experience.- **Handling Complaints:** Listen to passenger concerns and resolve issues calmly and effectively, helping to maintain a positive atmosphere.- **Coordinating with Airlines:** Work closely with various airline staff to ensure passengers receive timely and accurate updates about their flights.- **Maintaining Safety Standards:** Follow all airport regulations and safety protocols, ensuring a secure environment for both passengers and staff.- **Conducting Airport Services:** Assist with special requests like wheelchair assistance and lost baggage services, ensuring all passengers feel accommodated.To excel in this role, you should have strong communication skills to interact effectively with passengers and team members. Being friendly and approachable is essential, as you will be the first point of contact for travelers. Organizational skills and attention to detail are important for managing multiple tasks efficiently. You should also be able to work in a fast-paced environment, sometimes handling stressful situations calmly. A passion for customer service and the ability to work cooperatively as part of a team will be key to your success in this position.

We have vacant of 16 Airport Customer Service Associate Jobs in Dergaon, Golaghat, for Freshers Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Customer Relationship, Passenger Handling, Airline Customer Service etc.

Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform.

We are looking for a Cargo Assistant to join our team in Golaghat. This is a full-time position suited for individuals with 0 to 2 years of experience, who have completed their 12th grade.**Key Responsibilities:**- **Cargo Handling:** Assist in loading and unloading cargo to ensure it is handled safely and efficiently. This includes checking items for damage and verifying quantities against shipping documents.- **Documentation:** Prepare and maintain accurate shipping and receiving records. This helps ensure that all transactions are tracked and that any discrepancies are resolved quickly.- **Inventory Management:** Assist in tracking inventory levels to ensure sufficient stock is available. This includes performing regular counts and reporting any shortages to management.- **Customer Service Support:** Respond to inquiries about cargo status and delivery times, providing accurate information to customers to enhance their experience.- **Safety Compliance:** Adhere to safety regulations and guidelines while working in the warehouse. This helps create a safe environment for all employees and minimizes workplace accidents.**Required Skills and Expectations:**Candidates should have strong communication skills and be able to work well in a team. Attention to detail is essential, as accuracy is crucial in cargo handling and documentation. Basic computer skills are expected for maintaining records and managing inventory. The ideal candidate should be physically fit to perform manual tasks and be willing to learn and adapt to new processes in a fast-paced environment. A positive attitude and commitment to quality service are also important for success in this role.

Airport Ground Staff Job Description: Examples (2025)Airport ground staff are essential aviation professionals who ensure the safety, security, and efficiency of flights by managing passenger services, baggage handling, and aircraft ramp operations. Key responsibilities include checking in passengers, issuing boarding passes, boarding flights, guiding aircraft to parking bays, and loading/unloading luggage