We are looking for a dedicated Airport Executive to join our team in Jorhat. This full-time position is ideal for motivated individuals who have completed their 12th grade and are eager to start their careers in the aviation industry.
**Key Responsibilities:**
- **Customer Service:** Assist passengers with inquiries and provide information about flights, baggage, and airline services, ensuring a positive travel experience.
- **Check-in Assistance:** Facilitate the check-in process for passengers, helping them with ticketing, boarding passes, and baggage drop-off to ensure smooth departures.
- **Safety and Security:** Follow airport safety and security protocols, ensuring the safety of passengers and staff at all times during their time at the airport.
- **Issue Resolution:** Handle passenger complaints or issues effectively, working towards quick solutions to maintain customer satisfaction.
- **Collaboration with Team:** Work closely with airline staff, security personnel, and other airport executives, fostering teamwork to enhance overall operations.
**Required Skills and Expectations:**
- Candidates should have completed their 12th grade, ideally possessing good communication skills and a friendly demeanor to interact with passengers confidently.
- A keen attention to detail is required for managing check-in procedures and ensuring all safety measures are met.
- Ability to work in a fast-paced environment while remaining calm under pressure is essential.
- Basic computer skills will help in managing check-in systems and handling passenger information efficiently.
- A positive attitude and willingness to learn are crucial for adapting to the dynamic nature of airport operations.