Customer Care Executive Job Vacancies in Jorhat

We are looking for a Front Office Executive to manage our reception area and provide exceptional service to our clients. This role is ideal for candidates with 0 to 2 years of experience who are friendly, organized, and eager to learn in a professional environment.Key responsibilities include:1. **Greeting Visitors**: Welcome guests and clients warmly, ensuring they feel comfortable and attended to as soon as they arrive.2. **Handling Phone Calls**: Answer and direct phone calls professionally, taking messages and providing information as needed to maintain effective communication.3. **Managing Appointments**: Schedule and confirm appointments, coordinating with different departments to ensure accurate timing and organization.4. **Maintaining Office Supplies**: Keep track of office supplies, placing orders when necessary to ensure the front office is always well stocked.5. **Providing Administrative Support**: Assist with various administrative tasks, including filing, data entry, and document preparation to help support office operations.Required skills and expectations include:- Excellent communication skills, both verbal and written, to convey information clearly and professionally.- Strong organizational abilities to manage multiple tasks efficiently and maintain a tidy workspace.- A friendly and approachable demeanor to create a positive first impression for visitors.- Basic computer skills, including familiarity with MS Office, to handle administrative tasks effectively.- A willingness to learn and adapt, as this role involves working closely with people and various office functions.

We are looking for a dedicated Airport Executive to join our team in Jorhat. This full-time position is ideal for motivated individuals who have completed their 12th grade and are eager to start their careers in the aviation industry.**Key Responsibilities:**- **Customer Service:** Assist passengers with inquiries and provide information about flights, baggage, and airline services, ensuring a positive travel experience.- **Check-in Assistance:** Facilitate the check-in process for passengers, helping them with ticketing, boarding passes, and baggage drop-off to ensure smooth departures.- **Safety and Security:** Follow airport safety and security protocols, ensuring the safety of passengers and staff at all times during their time at the airport.- **Issue Resolution:** Handle passenger complaints or issues effectively, working towards quick solutions to maintain customer satisfaction.- **Collaboration with Team:** Work closely with airline staff, security personnel, and other airport executives, fostering teamwork to enhance overall operations.**Required Skills and Expectations:**- Candidates should have completed their 12th grade, ideally possessing good communication skills and a friendly demeanor to interact with passengers confidently.- A keen attention to detail is required for managing check-in procedures and ensuring all safety measures are met.- Ability to work in a fast-paced environment while remaining calm under pressure is essential.- Basic computer skills will help in managing check-in systems and handling passenger information efficiently.- A positive attitude and willingness to learn are crucial for adapting to the dynamic nature of airport operations.

As a Back Office Executive, you will be responsible for handling various back office operations within the company. Your primary role will involve processing transactions, analyzing data, coordinating with different departments, and providing administrative support. You will also be required to handle accounts processing, financial tasks, data entry, and assist in airport operations such as help desk operations, baggage handling, and flight reservations. Key responsibilities:- Process transactions and data accurately and efficiently- Analyze and interpret data to provide insights and make recommendations.

We have vacant of 41 Urgent Vacancy in Ground Staff at multiple Airports Jobs in Kurnool, Visakhapatnam, Jorhat, Assam, Rajkot, Mumbai, Ranchi, Hubli, Mangalore, Kozhikode/Calicut, Imphal, for Freshers Educational Qualification : Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Ground Staff, Customer Support, Data Entry Executive, Human Resource, Administration, Back Office Assistant, Sales Marketing Operations, Air Ticketing Executive, Help Desk Operations, Receptionist, Boarding Pass Executive, Baggage Handler, Ground Handling Staff, Airport Operation, Airport Representative, Air Cargo etc.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.