Customer Care Job Vacancies in Goregaon

We are seeking enthusiastic and dependable Customer Support Representatives to provide excellent service to our customers. The role involves handling customer inquiries, resolving issues, and maintaining customer satisfaction across various communication channels. This position is available for both day and night shifts to ensure 24/7 support coverage.Key Responsibilities:1. Customer Interaction & Issue ResolutionRespond promptly and professionally to customer inquiries via phone, email, chat, or social media.Handle and resolve product/service issues, complaints, or concerns with empathy and accuracy.Document all interactions clearly in the CRM system.2. Problem SolvingDiagnose and troubleshoot basic technical issues.Escalate complex or unresolved issues to the appropriate department or tier.Follow up with customers to ensure complete resolution.3. Product KnowledgeMaintain up-to-date knowledge of company products, services, policies, and promotions.Provide accurate information and guidance based on customer needs.4. Shift-Specific ResponsibilitiesDay Shift:Handle higher volumes of incoming calls and real-time interactions.Collaborate closely with other departments such as Sales, Technical Support, and Billing during standard business hours.Participate in team meetings, trainings, and daily briefings.Night Shift:Provide continuous support during off-peak hours, ensuring global customer coverage.Monitor and respond to incoming tickets and after-hours inquiries.Handle emergencies or urgent escalations with minimal supervision.Perform quality checks and update knowledge base documentation as needed.Qualifications:High school diploma or equivalent; associates or bachelors degree preferred.Prior experience in a customer support role is a plus.Strong verbal and written communication skills.Ability to work independently and under pressure.Proficient in using customer service software, CRM tools, and ticketing systems.

Job description- Sales Coordinator/ Tele CallerTele sales of IT Hardware and networking devices.Taking AMC services contractsArranging and conducting meetings with clients (Virtual or face to face)Demonstrating and presenting productsHandling Inward and Outward Dispatch.Handling incoming calls and transfer to respective departments.Sending QuotationsFollow-ups for the outstanding PaymentsSending Invoices for payments.Required Experience, Skills and QualificationsHigher Secondary(12th Pass) (Preferred)Knowledge working on Excel.IT Sales Experience will be preferableShould have good English CommunicationExperience: Minimum 06 monthsConnect: 9321709156email:hr@zacocomputer.comWeb site: www.zacocomputer.comJob Type: Full-timeSchedule: Day shiftBenefits:Cell phone reimbursementHealth insuranceProvident Fund

BPO Telecalling Customer Care ExecutiveSale ProcessFixed Salary : 15k to 35k in-handQualifications : 12th + GraduationLanguages : English (Should Fluent) Hindi (Manageable)Age : 18 to 35 MaxWorking Time/Hours : Can be Fixed Shifts or Rotational (8 Hrs including 1 Hr Break)Working Days : Monday to Saturday ( Sunday Fixed Off)

Key Responsibilities:Welcome and greet customers with a smile.Take and deliver food and drink orders accurately.Keep tables clean and ready for new customers.Handle payments and give correct change.Follow all food safety and cleanliness guidelines.Work as a team to make sure customers have a great experience.

Full job descriptionJob Title: Customer Service RepresentativeVoice / Non voice processLocation: Malad West, MumbaiSalary: 18k- 30kEligibility Criteria: HSC or GraduateHSC + 6 monthGraduate fresher Good Communication SkillsFor placement call on 8928719603

Its a Real Estate company with various job roles. Contact us for more information.

We are looking for candidates withSales experience, graduate fresher, hsc fresher salary up-to 25000 to 30000

We have vacant of 2 Customer Manager Jobs in Goregaon, Mumbai,Good Communication skills, Experience Required : 1 Year Educational Qualification : B.B.A, B.Com Skill Good Communication skills etc.

Urgent openings in western line Day shifts6 days workingNo field salesReady to join immediately

Hiring for 20 Tele Calling Executive Jobs in Goregaon, Mumbai, Maharashtra,Customer Care Representative, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Care Representative etc.

Insuring all operations are carried on in an appropriate, cost-effective way.Improving operational management systems, processes and best practices.Helping the organizations processes remain legally compliant.Formulate strategic and operational objectives.Examine financial data and use them to improve profitability.Manage budgets and forecasts.Perform quality controls and monitor production KPIs.Recruit, train and supervise staff.Find ways to increase quality of customer service.

We are looking for 3 Good Looking & Presentable HR Manager Posts in Goregaon East, Mumbai, Maharashtra with deep knowledge in Human Resource Management, Employee Relations, HR Operations, Corporate HR and Required Educational Qualification is : Higher Secondary, Advanced/Higher Diploma, Other Bachelor Degree. Responsible for Helping Senior HR, Shortlisting Candidates & Scheduling Interviews, Maintaining Staff Records. Good Verbal & Written Communication skills. Must know to communicate & negotiate with vendors.

Need Back Office Executive on Urgent BasisDomestic Non Voice ProcessAge must be between 18 to 30 years oldSalary up to 30k (Fixed Salary + Incentives)Full Time Office JobFreshers can Apply

Handling inbound calls/queries and outbound calling. Respond to customer query on Mail & converse with customer (internal/external). Coordination with customer and team member to resolve customer issue. No sales / No Targets.Min 6 months experience in real estate is a must.

Handling inbound calls/queries and outbound calling. Candidate must have 1-2 yrs experience in REAL ESTATE INDUSTRY. Respond to customer queries on Mail & converse with customers (internal/external). Coordination with customer and team members to resolve customer issues. No sales / No Targets.

Handling inbound calls/queries and outbound calling. Respond to customer queries on Mail & converse with customers (internal/external). Coordination with customer and team members to resolve customer issues. No sales / No Targets.

Should be fluent in english.Goof command over english Written & VerballyOther Lanaguages are also welcomed:Marathi,Odia,Malyaalam.