Customer Care Job Vacancies in Thanjavur

Candidate should have hands-on experience managing social media accounts for multiple brands and platforms such as Instagram, Facebook, WhatsApp, YouTube, and Google Business. Must understand content planning, captions, hashtags, reels, trends, and basic performance insights. Ability to coordinate with design/video teams, handle multiple deadlines, and communicate clearly in Tamil and English is required. Basic knowledge of Canva and Meta ads is an added advantage.

We are looking for 50 Relationship Manager - LAP/MF/HF - Field Related job Posts in Kumbakonam, Thanjavur, Tiruchirappalli/Trichy, Perambalur, Mayiladuthurai, Puducherry, Pudukkottai, Aranthangi, Pudukkottai, Lalgudi, Thottiyam, Namakkal, Krishnarayapuram, Chidambaram, Cuddalore, Cuddalore, Villapuram, Madurai, Virudhachalam, Neyveli, Sirkali, Nagapattinam, Thiruvarur, Mannargudi, Thiruthuraipoondi, Panruti, with deep knowledge in Customer Relationship, Customer Service, BFSI, Negotiation Skills and Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.B.A, B.Com, B.Sc, Post Graduate Diploma, Any Master Degree

Infinity Communications is a customer support and feedback collection company specializing in the transport sector. We have established collaborations with renowned travel agencies across Tamil Nadu, aiming to provide exceptional customer experiences and continuously enhance our services based on valuable feedback.Job Description:Are you a skilled communicator who thrives on understanding customer needs and feedback? We're seeking a Customer Feedback Tele-caller to join our team and play a pivotal role in collecting valuable insights from our customers. As a Customer Feedback Tele-caller, you'll be responsible for conducting surveys, ensuring customer satisfaction, and helping us make informed decisions based on their feedback.Work flow - 200 to 350 calls per day (Dependent)**Female candidates would be preferred . Freshers/ Experienced candidates can apply.Key Responsibilities:Initiate outbound calls to customers to collect feedback.Conduct surveys and questionnaires to gather insights on our products/services.Actively listen to customers' opinions and concerns.Document feedback accurately in excel sheet/google sheets.Collaborate with the customer support team to address any immediate concerns.Requirements:Proven experience in customer service or telemarketing.Basic communication skills, both verbal and written.Empathetic and patient approach when dealing with customers.Strong active listening skills to understand customer feedback.Detail-oriented with the ability to document feedback accurately.High school diploma or equivalent; higher education is a plus.PC or Laptop mandatory.Benefits:Competitive salary based on term of work.Performance based salary increments.Comprehensive training in feedback collection techniques.Supportive and collaborative work environment.Career development opportunities within the company.Additional such as flexible hours and remote work options.

Job Summary: The Customer Experience Manager for Car Service is responsible for overseeing and enhancing the overall customer experience at an automotive service centre. This includes managing customer interactions, ensuring high levels of satisfaction, and addressing customer needs and concerns. The role requires a strong focus on customer service, team leadership, and operational efficiency to ensure that the service centre delivers exceptional service quality and fosters long-term customer loyalty.Key Responsibilities:Customer Interaction Management:Serve as the primary point of contact for customers, ensuring timely and effective communication throughout the service process.Address customer inquiries, complaints, and service-related issues promptly and professionally.Manage and resolve any conflicts or customer complaints, ensuring that issues are handled to the customers satisfaction.Customer Satisfaction & Feedback:Monitor customer satisfaction through surveys, reviews, and direct feedback to identify areas for improvement.Analyze customer feedback and implement strategies to improve the customer service experience.Implement initiatives to enhance customer retention and loyalty, including follow-up calls and post-service communication.Team Leadership and Training:Lead and manage the customer service team, ensuring they provide excellent service and meet performance targets.Train staff on customer service best practices, handling difficult situations, and improving communication with clients.Conduct regular team meetings to discuss customer feedback, performance goals, and new initiatives.Service Process Improvement:Work closely with service technicians and other departments to streamline service processes, reduce wait times, and improve service efficiency.Monitor the flow of vehicles through the service center and identify opportunities for improvement in scheduling, service delivery, and customer interactions.

JOB DESCRIPTION:Identify walk-in customers at store and convert as painting businessAt home consultation, Product/Shade selection support and quotation sharingCoordinate with the painting contractor and give work scheduleEnsure prompt payment collection from the customers as per defined payment termsEvery day they need to visiting construction building near by the location.Every day They need to travel around 20Km based on the customer requirements.During local activities to generating the lead.Field work.Bike mandatoryTarget based sales job.REQUIREMENTS:. Preferred Any bachelor degree . We want only male candidates.. Age should be less than 26 yrs.. Throughout education (10th, 12th, UG & PG) candidate marks should be 50 % and above. Candidate shouldn't have any backlogs now. Backlogs if any, should have already been cleared within course duration. Should not have any year gap in their education till nowBENEFITS:. Salary upto 26k per month + petrol allowances+ incentives will be provided.. Rotational week off.CANDIDATES WHO ARE INTERESTED IN FILED WORK ARE HIGHLY PREFERABLE.

We are hiring! We are the reputed pharmacy in tirupur. We are looking for enthusiastic staffs to join our team. Job description1. It's pharmacy sales position as customer care and customer satisfaction is much more important2. Quick learner and trustworthy3. D.pharm and B.pharm students have added advantage.4. Qualification is secondary education of 10th or 12th or any degree.Salary : 10000 to 15000 and based on experience in medical fieldBenefits1. Overtime pay2. Bonus3. Food and accommodation at will be provided for free for other districts staffs4. Paid leaves5. Both male and female staffs can apply

Minimum 01 - 03 years of experience in Sales Any degree with good communication skill and convincing skillStrong knowledge in salesCustomer care executive and showroom sales candidates are preferredfemale candidates are required

Key Areas of Responsibility -- Customer Support Engineer ( CSE) The Customer Support Engineer (CSE) is the owner of customer incidents as assigned. The Customer Support Engineer will make repairs and replace components.The Customer Support Engineer will also assist in site feasibility, Pre staging of equipment if needed. The Customer Support Engineer will also perform required modular swapping, unit replacements and perform preventative maintenance services.The Customer Support Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, Regional manager, or Helpdesk.The Customer Support Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer--s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).Submission of documentation namely TRF, Installation documents, Chargeable call Slips and Faulty Tags.Willing to visit other locations if need arises for supportCustomer Relations/Customer SatisfactionBuild working relationships with customers and develop informal communication channels with customer account at the local level (i.e. Branch, Store or office).Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately.Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures.Communicates to all levels - Service/Installation Coordinator/Project team/RMs/Customer/Helpdesk/SCM/TRC/Kitting team, throughout the entire service activity.Represents HPY in a manner that reflects positively on the image and reputation of the companyInstallation and set-up of hardware, hardware modifications and support SLM/FLM calls Performs periodic preventative maintenance on assigned products Diagnoses problems, makes repairs

We have vacant of 2 Collection Agent Jobs in Thanjavur, Tamil Nadu,Kumbakonam, Tamil Nadu, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree Skill Customer Service Delivery etc.

Be on time for shift and maintain consistent, regular attendance record Properly open and close spa each day according to Standard Operating Procedures. Accurately book, change and cancel spa appointments. Acknowledge and greet everyone who enters and leaves the spa. Ensure that the check-in, check-out and payment process is handled in accordance with companypolicy Provide callers and guests with detailed descriptions of spa treatments, packages, services, andhours of operationUtilize spa computers with skill and proficiency; document guest information in electronic recordas directed. Familiarity with Spa Booking Softwares Answer the phone promptly and use the guests name throughout the phone conversation; operatephone system accurately and efficiently. Actively promote the spa, treatments, services, sessions and retail, as well as programs,promotions and/or discounts available. Maintain eye contact when addressing external and internal guests; develop professional andpersonalized relationship with regular guests. Handle guests questions and concerns promptly, professionally and courteously. Maintain complete confidentiality in all guest matters in accordance with company policy; Provide accurate, appropriate and immediate responses to all requests by guests, ensuringcomplete guest satisfaction. Maintain a clean; safe, fully stocked and well organized work area. Ensure adequate stock of supplies and equipment; inform management when stock is low. Must be able to work without constant direct supervision and remain at assigned post forextended periods of time. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Ability to perform the duties of the Retail Consultant as needed. Assist in all areas of spa operation as requested by management. Communicate to management any and all occurrences involving staff or