Service managers are responsible for providing excellent customer service and building lasting relationships with customers.
They oversee and guide the activities of their service team, including hiring and training employees.
They develop problem management and service improvement plans, and resolve emergency issues.
They need to be able to communicate with customers and other employees constantly.
They need leadership skills to effectively hire and train employees, and organize other departments.
They also develop and implement service strategies to meet customers' needs and improve service quality
Additionally, They monitor service metrics, analyse customer feedback and address any gaps or areas for improvement.
Experience
3 - 9 Years
No. of Openings
5
Education
Diploma
Role
Customer Service Manager
Industry Type
Automobile / Auto Ancillaries
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
The Noble Motor (Authorised Dealer for Honda & Suzuki) .Honda Bigwing, perundurai road, Erode.