Customer Care Incharge 12th Pass Jobs in Mumbai

Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collection of payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products or services.Acting as a point of contact for complaints and escalating issues to the concern.Understand client queries and solve them in any manner.Min Qualification:UG: Any GraduateMin. Experience: 3 to 5 Year Experience in similar fieldJob Type: Permanent

Position: Client Relationship ManagerLocation: Goregaon EastCompensation: 1.80 LPA to 2.75LPAContact Number: 9372437985Email ID: jyotiyadavvflex@gmail.comObjective:The primary objective of the Client Relationship Manager is to build and maintain strong, long-lasting client relationships.Responsibilities:- Proactively engage with clients to understand their needs and objectives.- Serve as the main point of contact for clients, addressing inquiries and concerns promptly and professionally.- Develop and implement strategies to enhance client satisfaction and loyalty.- Collaborate with internal teams to ensure timely and successful delivery of products or services.- Identify opportunities for upselling or cross-selling additional products or services.- Conduct regular check-ins to assess client satisfaction and gather feedback.- Resolve issues and conflicts to maintain positive client relationships.Communication:- Communicate clearly and effectively with clients through various channels.- Prepare and present reports on client account status professionally and concisely.Client Acquisition:- Identify and pursue opportunities to expand the client base.- Collaborate with the sales team to generate new business.Requirements:- Proven experience as a Client Relationship Manager or similar role.- Strong communication and interpersonal skills.- Ability to build and maintain client relationships.- Excellent problem-solving and negotiation abilities.- In-depth knowledge of the industry and market trends.Qualifications:- HSC/Graduate- Relevant certifications or additional training is a plus.Metrics and Targets:- Meet or exceed client retention and satisfaction goals.- Achieve upselling and cross-selling targets.- Maintain accurate records of client interactions and transactions.

- Handle customer complaints promptly and professionally, providing appropriate solutions to ensure customer satisfaction.- Follow up with customers to ensure that any issues they experience are fully resolved.- Accurately track stock levels and promptly restock merchandise to ensure availability for customers.- Maintain stock control measures to prevent overstocking or stockouts, optimizing inventory management.- Work towards meeting or exceeding sales targets through proactive customer engagement and effective merchandising.- Interact with customers in a friendly and helpful manner, addressing their concerns, answering questions, and assisting them with their needs.- Collaborate with team members to create a positive and efficient work environment.- Stay informed about product features, promotions, and company policies to provide accurate information to customers.- Uphold high standards of customer service, representing the company's brand values at all times.*Qualifications:*- Previous experience in customer service, retail, or a related field preferred.- Excellent communication skills, both verbal and written.- Strong problem-solving abilities with a customer-focused approach.- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail and accuracy in tracking inventory and processing transactions.

Join Our Team as a Tele Sales Executive Are you a driven and results-oriented individual with a passion for sales and marketing? We're looking for talented professionals to join our team as Tele Sales Executives and Sales & Marketing Executives. If you're ready to make a significant impact in a dynamic environment, we want to hear from you!- Position: Tele Sales Executive / Sales & Marketing Executive- Company: My SMS Shop- Location: Nalasopara East- **Job Requirements:**- Strong communication and interpersonal skills- Proven experience in telemarketing, sales, or marketing- Ability to identify potential leads and convert them into customers- Goal-oriented mindset with a track record of meeting and exceeding targets- Excellent negotiation and persuasion skills- Self-motivated and a team player- **Key Responsibilities:**- Conducting outbound sales calls to potential clients- Building and maintaining relationships with clients- Identifying sales opportunities and generating leads- Meeting and exceeding monthly sales targets- Providing exceptional customer service- Keeping accurate records of sales activities- Collaborating with the sales and marketing team to develop and implement strategies- **What We Offer:**- Competitive salary and performance-based bonuses- Ongoing training and professional development- A supportive and collaborative team environment- Opportunities for career growth and advancement- Exciting company events and team-building activities

Icon Events, a division of Da Silva International, Based in Canada and the U.S. requires Intern Travel Agents for our new office in IndiaOnce in a Lifetime Trips to International Exotic Locations including Bollywood to Hollywood hosted by Indian Actors and also Music and sports and comedy Related TripsPosition SummaryWorking with the Director of Sales, and Company President Travel Manager is an energetic and motivated team player who is responsible for connecting key clients to our remarkable experiences to exotic locations including the U.S. Dubai Italy Egypt, Spain and U.K.Our mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences hosted by some of your favorite CelebritiesMust Have Experiences in packaging Travel Tours InternationallyStrong Training skills for Sales StaffBudgeting and Financial Statement LiterateExperience in Conceptualizing specialty TripsA proven LeaderStrong Sales Skills able to bring in new BusinessMust Be able to Travel InternationallyAdvanced Spoken Word English EssentialDa Silva International is a multi-national and multi-faceted sports and entertainment/media company with main offices in Los Angeles, Santo Domingo, and Edmonton Canada. Being the only company in the Caribbean producing original scripted television programming, representing iconic music artists, and providing unique travel opportunities, the company bridges sports entertainment and once-in-a-lifetime leisure experiences all under one corporate umbrella.

customer care management, solving customer issues and guiding them

1. We are looking for some really smart peoples who extremely believe that they can explain and sell everything.2. We are a digital marketing company hiring for calling and convincing the client by explaining them the requirement of digital marketing ,hence convincing them to invest in marketing..3. Interested people need to know you have to go through a 4 level testing stage for working with us we will provide you some prescribed targets, first you have have to achieve them only after that you can work with us at a high paying salary.4. It is a commission based job till you are not finally selected or achieved that given targets in testing stage we don't do much verification it will be done only after once you selected.5. You have to convince the client and if he/she is convinced then you have to manage all his requirements from accepting his payment to noting down his requirements, we will teach you everything how you have to manage all these.6. In the testing stage we don't provide any resources you have to use your own sim cards for calling and internet service if neccacary. We only pay commission in testing stage because at that time you are not an employee you are in testing & scanning stage. 7. We will provide the contact number database for calling and you have to add atleast minimum number of prescribed clients to qualify the levels of scanning.8. This is a high paying high responsibility job once you are selected. Interested candidates read these things once again if you are ready send your cv and application

Job ResponsibilitiesCustomer Relations - Understanding the requirement of the hi-end gold jewellery customer - Explaining all the details and the speciality of the product and the service - Convincing the customer and closing the sale - Final delivery to the customer after the Item is ready- Ensuring customer satisfaction Order Management - Giving the order details to the workshop - Explaining the order to the Karigar - Following up with the workshop and getting the work done in the committed timeline

Overview - The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email.Role We are looking for a high-performing Customer service professional for VIP SHAADI who is self-driven, loves to interact with customers, can easily strike a conversation with customers and is a high achiever. He should be enthusiastic for Sales & Service for Shaadis new business VIP. We are in the business of finding people happiness and consequently somebody who is jovial, mature, and result-oriented and cares deeply for our customers will be able to succeed in this role. The role is a customer interaction role for VIP SHAADI where the individual is expected to handle escalations, be extremely driven to resolve situations of irate customers, handle the entire consultant team and drive them to achieve sales & service success, through a large and distributed Telesales organization.What you will do in this role Manage post-sales experience and service of premium members of VIP Shaadi. Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone. Jointly prospect and shortlist suitable matches for the member. Represent the member and connect with desirable prospects. Facilitate meetings with only consented and relevant matches for the member. Renewal of membership. Maintain a good rapport with customers. To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients. Ensure adherence to service delivery standards and excellence in service. Needs to be partner with the clients in their search for life partner. Involve counseling the member and ensure timely achievement of all LanguageBengaliMalayalamGujarati

This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities. Interact with clients and build relationships with them while ensuring their needs are being met. Strong client-facing and communication skills. A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company Managing a large number of incoming calls and emails. A thorough knowledge of the product or service the company they work for is offering Liaising with internal stakeholders and follow up with external customers.