Customer Care Incharge 12th Pass Fresher Jobs in Mumbai

Join Our Team as a Tele Sales Executive Are you a driven and results-oriented individual with a passion for sales and marketing? We're looking for talented professionals to join our team as Tele Sales Executives and Sales & Marketing Executives. If you're ready to make a significant impact in a dynamic environment, we want to hear from you!- Position: Tele Sales Executive / Sales & Marketing Executive- Company: My SMS Shop- Location: Nalasopara East- **Job Requirements:**- Strong communication and interpersonal skills- Proven experience in telemarketing, sales, or marketing- Ability to identify potential leads and convert them into customers- Goal-oriented mindset with a track record of meeting and exceeding targets- Excellent negotiation and persuasion skills- Self-motivated and a team player- **Key Responsibilities:**- Conducting outbound sales calls to potential clients- Building and maintaining relationships with clients- Identifying sales opportunities and generating leads- Meeting and exceeding monthly sales targets- Providing exceptional customer service- Keeping accurate records of sales activities- Collaborating with the sales and marketing team to develop and implement strategies- **What We Offer:**- Competitive salary and performance-based bonuses- Ongoing training and professional development- A supportive and collaborative team environment- Opportunities for career growth and advancement- Exciting company events and team-building activities

customer care management, solving customer issues and guiding them

This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities. Interact with clients and build relationships with them while ensuring their needs are being met. Strong client-facing and communication skills. A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company Managing a large number of incoming calls and emails. A thorough knowledge of the product or service the company they work for is offering Liaising with internal stakeholders and follow up with external customers.