Job Responsibilities
Customer Relations
- Understanding the requirement of the hi-end gold jewellery customer
- Explaining all the details and the speciality of the product and the service
- Convincing the customer and closing the sale
- Final delivery to the customer after the Item is ready
- Ensuring customer satisfaction
Order Management
- Giving the order details to the workshop
- Explaining the order to the Karigar
- Following up with the workshop and getting the work done in the committed timeline