Fresher hiring for CRM Executive

As a CRM Executive, you will support the management of customer relationships and contribute to the growth and satisfaction of our clients. Your role will involve various tasks to enhance customer experiences and streamline communication.

**Key Responsibilities:**

- **Customer Interaction:** Engage with customers via phone, email, and chat to address their inquiries and provide assistance, ensuring a positive experience.

- **Data Management:** Maintain and update customer data in the CRM system to ensure accurate record-keeping and facilitate effective communication.

- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and products, playing a key role in enhancing customer satisfaction.

- **Support Sales Team:** Assist the sales team by providing them with relevant customer information and insights, helping to drive sales and meet targets.

- **Reporting:** Prepare regular reports on customer interactions and feedback, allowing management to identify trends and make informed decisions.

To be successful in this role, you should have strong communication and interpersonal skills to connect with customers effectively. A basic understanding of CRM software is beneficial but not mandatory, as training will be provided. Additionally, attention to detail is essential for managing customer information accurately. Being proactive and having good organizational skills will help you thrive in a fast-paced environment. Freshers who have completed their 12th grade are encouraged to apply.

• Experience

  Fresher

• No. of Openings

  1

• Education

  12th Pass

• Role

  CRM Executive

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  b 2/29 , Mohan estate 2 , near badarpur border Metro station , delhi