Client Relationship Manager 12th Pass Experience Jobs in Mumbai

We are looking for a dedicated Tele Caller to join our team in Andheri East. The ideal candidate will handle customer calls and support our outreach efforts effectively.Key Responsibilities:- Make Outbound Calls: Initiate phone calls to potential or existing customers to promote products or services, ensuring clear communication.- Gather Customer Information: Collect and record relevant data during calls to help understand customer needs and preferences, assisting in targeted outreach.- Update Customer Records: Maintain accurate and updated records of all interactions in the companys database for future reference and sales tracking.- Address Customer Queries: Respond to customer inquiries and provide information about products or services, ensuring a positive experience.- Achieve Call Targets: Meet daily and monthly call targets to contribute to team goals, demonstrating commitment and focus on results.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for clearly conveying information and engaging customers.- Customer Service Orientation: A friendly and helpful attitude towards customers is crucial, contributing to a positive company image.- Basic Computer Knowledge: Familiarity with computers and basic software applications is necessary to efficiently manage calls and records.- Time Management: Ability to manage time effectively, prioritizing tasks to meet deadlines and call targets.- Team Player: Willingness to work collaboratively with team members to achieve common goals and share best practices. Candidates with a 12th-grade education and previous experience are welcome, though our team is also open to freshers eager to learn.

Key Responsibilities:* Plan, coordinate, and execute all aspects of the Annual Work Anniversary & Award Function.* Liaise with vendors, suppliers, and service providers (catering, dcor, sound, photography, etc.) to ensure timely arrangements.* Develop and manage event timelines, checklists, and schedules for smooth execution.* Coordinate stage management, program flow, and award ceremony proceedings.* Oversee logistics such as guest registrations, seating arrangements, and backstage requirements.* Work closely with internal teams to align event activities with organizational goals.* Handle on-the-spot problem-solving to ensure seamless execution of the event.* Manage budget allocation for event requirements while ensuring cost efficiency.* Supervise event setup and breakdown, ensuring quality and safety standards are maintained.* Ensure a memorable and engaging experience for all employees and guests.

Position: Client Relationship ManagerLocation: Goregaon EastCompensation: 1.80 LPA to 2.75LPAContact Number: 9372437985Email ID: jyotiyadavvflex@gmail.comObjective:The primary objective of the Client Relationship Manager is to build and maintain strong, long-lasting client relationships.Responsibilities:- Proactively engage with clients to understand their needs and objectives.- Serve as the main point of contact for clients, addressing inquiries and concerns promptly and professionally.- Develop and implement strategies to enhance client satisfaction and loyalty.- Collaborate with internal teams to ensure timely and successful delivery of products or services.- Identify opportunities for upselling or cross-selling additional products or services.- Conduct regular check-ins to assess client satisfaction and gather feedback.- Resolve issues and conflicts to maintain positive client relationships.Communication:- Communicate clearly and effectively with clients through various channels.- Prepare and present reports on client account status professionally and concisely.Client Acquisition:- Identify and pursue opportunities to expand the client base.- Collaborate with the sales team to generate new business.Requirements:- Proven experience as a Client Relationship Manager or similar role.- Strong communication and interpersonal skills.- Ability to build and maintain client relationships.- Excellent problem-solving and negotiation abilities.- In-depth knowledge of the industry and market trends.Qualifications:- HSC/Graduate- Relevant certifications or additional training is a plus.Metrics and Targets:- Meet or exceed client retention and satisfaction goals.- Achieve upselling and cross-selling targets.- Maintain accurate records of client interactions and transactions.

Role & responsibilities SALESInbound/Outbound calling on leads generated from various sources to offer full range of Jarvis products/subscriptions.Upsell/Cross-sell - Approach existing customers and explore the possibility of offering add-ons or alternative subscriptions to boost salesRenewals - Calling Customers before the end of their tenure to understand their journey and ensure maximum retention.Follow calling scripts and probe to understand and target the needs and interests of customersMaintain call logs, MIS and reporting details regarding calls.SERVICEAddressing the customer queries with timely responses, and collecting reviews and ratings for the service.Coordinating with the back-end team and making any necessary developments on the app or portal and also help identifying the bugs.Preferred candidate profileRM should excel in having good conversations with clients, exhibit mastery in our product, and have a positive outlook that is not put down by a bad customer interaction.Proficient with Ms-OfficeHighly organized and proficient at managing multiple tasks at the same timeStrong communication skills written and oralCreative, innovative, and always think outside the boxMetric driven and have the ability to draw insight from complex dataConfident with a dynamic personalitySales DrivenPerks and benefitsCompetitive CompensationFlexible working hours2nd and 4th Saturdays weekly offsAll Sundays weekly offsMentorship & Growth

Job Description:A Business Development Manager is a senior role, and as such has some important duties and responsibilities to fulfill, with both short and long-term goals to achieve. A Business Development Manager Job description should cite some of the below tasks and objectives: Developing growth strategies and plans The Visa and Immigration-BDM are responsible for helping individuals who are internationally relocating. BDM is responsible for providing the client with advice and guidance on how best to obtain required documentation to migrate internationally and how to complete this process smoothly. Must work within strict timelines and communicate with authorities and the client consistently via email or telephone. Must interview all clients and deal with all applications face to face and by telephone to ensure that the client is suitable. Must maintain strong working relationships with all clients and colleagues. Provide professional Guidance in Counselling, Registration, and Admissions. Following up with Candidates by doing the cold calls and solving their concern Managing and retaining relationships with existing clients Increasing client base, with inbound/outbound calls. Having an in-depth knowledge of business products and value proposition Identifying and mapping business strengths and customer needs Researching business opportunities and viable income streams Following industry trends locally and internationally Social Media Knowledge Reporting on successes and areas needing improvements Learn for long termA Business Development Manager Job description should also request the below soft skills from candidates: High-level communication skills Proven ability to negotiate Experience with design and implementation of business development strategy Conflict resolution The ability to self-motivate and motivate a team Experience working to and exceeding targetsCandidate Profile: Minimum 1yrs 5yrs of experience