Array ( [0] => inbound-customer-service [1] => gurgaon ) Inbound Customer Service Jobs in Gurgaon,Inbound Customer Service Job Vacancies in Gurgaon Haryana
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Inbound Customer Service Job Vacancies in Gurgaon

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Hiring Freshers || Customer Associate

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.
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  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 21
Customer Relationship Customer Care Cold Calling Chat Support Customer Support Customer Service Inbound Calls International BPO Voice Process BPO Voice Domestic BPO
Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 40
Customer Relationship Customer Service Cold Calling BPO Voice Hindi BPO Inbound Calls Customer Support Customer Care Good Communication Skills Telephone Handling Domestic BPO Customer Handling
Customer Support ExecutiveLocation: Plot 5, Block O, South City I, Sector 40, Gurugram, Haryana 122003Job Type: Full-TimeExperience: Fresher up to 6 monthsQualification: Graduation (Mandatory)Job Description:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a high level of customer satisfaction. This role also requires coordination with banks regarding payment-related concerns.Key Responsibilities:Handle customer queries through calls, emails, or chat in a professional and timely manner.Understand customer issues and provide appropriate solutions to resolve them.Actively coordinate with banks for payment updates, verifications, and dispute resolutions.Maintain accurate records of customer interactions and follow-up actions.Tackle difficult or urgent situations with patience, problem-solving skills, and a calm approach.Collaborate with internal teams to ensure smooth handling of customer concerns.Ensure a positive customer experience with every interaction.Requirements:Graduation is mandatory (any stream).Strong verbal and written communication skills.Ability to stay calm under pressure and manage multiple tasks efficiently.Good interpersonal and coordination skills.A fresher or candidate with up to 6 months of relevant experience will be considered a right fit.Basic knowledge of banking/payment processes will be an added advantage.What We Offer:Friendly and supportive work environmentOn-the-job trainingOpportunity to grow within the organization
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  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Domestic BPO Inbound Calls BPO Voice Customer Handling Good Communication Skills
Job Openings for 50 Customer Support Executive Jobs with minimum 1 Year Experience in Gurgaon having Educational qualification of : 12th Pass with Good knowledge in Customer Care, Customer Service, Customer Support, Domestic BPO, Inbound Calls, BPO Voice, Customer Handling, Good Communication Skills etc.
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International Voice Process International BPO Executive Travel Sales PPC Executive Meta Ads Manager Collection Process Customer Relationship Customer Support Domestic BPO Customer Service Customer Care Telephone Handling Hindi BPO Inbound Calls BPO Voice Customer Handling Cold Calling Good Communication Skills Chat Support
Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Gurgaon
Customer Relationship Customer Handling Domestic BPO Cold Calling Good Communication Skills Inbound Calls BPO Voice Customer Support Customer Service Customer Care
Company: GlobivaProfile: Customer service executive/ Sales executive Salary: 14k in hand - 23k in hand Location: Gurugram Job description: Resolve queries of customer via calls Customer Handling Eligibility:UG/ Graduate both can apply Fresher & Experience both can apply For experience 7 Month Experience required Good communication required Thanks & Regards HR Tanya Chauhan dreams.chazers@gmail.com
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  • 1 - 2 yrs
  • Gurgaon
Sales Telemarketing Lead Generation Roles Certification or Training in Customer Service Knowledge Of Emerging CX Technologies Automation and AI Integration CRM
Call-Center Executive/BPO (Remote, India) About Company: Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth. https://yellowcalls.in/About the RoleAs a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy.Only candidates with Outbound Telesales Cold Calling / Warm Calling Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Remote - Shift Timings: 9:30 to 6:30 Pm & 6:30 to 3:30 Am Salary: 14.000-17.000 Rs Net/month Experience: 1+ years in BPO, call center Key Responsibilities: Make Outbound Calls to potential customers to promote and sell products/services and make feedback. Calls Understand customer needs and offer suitable products/services Follow scripts and sales techniques to persuade customersFollow up with interested prospects to close sales Introduce the company's products or services to customers clearly and persuasively Understand and explain the key features, benefits, and pricing of the product or service being offered. Record and Maintain Customer Data Requirements: Languages: English, Hindi both fluent; Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelors degree preferred. 12 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skillsWhat We Offer: Competitive salary with performance bonuses 28 paid vacation daysGrowth in an international, collaborative team Internet costs compensation
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  • 3 - 9 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Outbound Calls Inbound Calls Call Quality Customer Relationship Customer Service
customer care executives,crm for 2 wheeler industry
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Jobs by Popular Location

Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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Customer Service Representative

Sunshine Manpower Solution And Services

  • 2 - 4 yrs
  • 4.0 Lac/Yr
  • Gurgaon
Negotiation Skill Customer Relationship Good Communication Skills Inbound Customer Service
CSR- Customer Service RepresentativeJob description / KRAs:Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical proceduresResponsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choiceResponsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territory targetsAbility to drive market creation initiatives under the guidance of company account managerResponsible for maintaining effective distribution managementEducation:Minimum qualification: Graduation (science, pharmacy background preferred)Required experience:2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred Mandatory skills:Self motivatedGood Communication SkillsCore Selling SkillsGood Customer Relationship Management Skills Desired skills:Basic internet skillsReady to work in Operating Theatre environmentExposure to healthcare businessShould be willing to learn clinical aspects of company products & their applications in various surgeries
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  • Fresher
  • 2.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Voice Process Inbound Internal Communication Good Communication Inbound Voice Process
Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerContact 9930990255
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Customer Care Associate Voice Process BPO Voice Inbound Process Inbound Calls Outbound Calls Outbound Process Customer Support
Hiring! Hiring! Hiring!Role: Customer Support Executive (Voice/Non-Voice)Location: Noida GurgaonSalary: Upto 35000 CTCTiming:Rotational OffEligibility: UG / Graduate, Freshers welcomeSkills: Basic English, Good communication Walk-in Interview Call/WhatsApp: 9910612027Contact Hr- KajalDrop your cv in this number. Only immediate joiner Apply
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  • 0 - 3 yrs
  • Gurgaon
Customer Relationship Customer Service English Language Inbound Voice Process
International voice process at wipro
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Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Support Customer Service Voice Process Technical Services Outbound Sales Inbound English Language Inbound Process Inbound Voice Process Customer Calling Good Communication Hindi
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively
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Professional Communication Customer Relationship Internal Communication Customer Service Voice Process Inbound Process Good Communication Inbound
We are hiring for various job
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Customer Relationship Outbound Calling Desktop Support Customer Service Internal Communication Outbound Sales Voice Process Inbound Process Inbound Voice Process Customer Calling Technical Services Inbound Customer Support Good Communication English Language
Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Good Communication Skills Typing Customer Service Customer Care Customer Relationship Voice Process Inbound Process Chat Support Chat Process Executive
Hiring for international voice and non voice processes . 5 days working 2 days off. Cab facility will be available and huge amount of incentives will be there and need a immediate joiners only with good communication skills
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Customer Service Representative

Dhal Information System

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon
Communication Customer Support Inbound Customer Service
Strong communication and interpersonal skills.Problem-solving and conflict-resolution abilities.Ability to multitask and manage time effectively.Work Schedule: 6 days a weekShifts: Rotational shifts (Day shifts for female candidates)Week Off: Rotational week offQualification: Graduation
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Gurgaon
BPO Telecaller Customer Relationship Outbound Calling Inbound Process English Language Customer Service Good Communication
**Customer Support Associate International & Domestic Process** As a Customer Support Associate, you play a crucial role in delivering exceptional service to customers across both international and domestic markets. This position requires a strong commitment to resolving customer queries, providing solutions, and ensuring a positive experience in every interaction. Your responsibilities include handling inbound and outbound calls, emails, and chats, addressing customer concerns, and assisting with product or service-related inquiries. Effective communication skills, both verbal and written, are essential to clearly understand customer needs and provide accurate information. In this role, you must exhibit excellent problem-solving skills, empathy, and the ability to remain calm under pressure. Adhering to company policies and maintaining professionalism at all times is crucial. Additionally, you will be expected to meet performance metrics such as customer satisfaction scores, resolution time, and quality standards. Working in both international and domestic processes offers exposure to diverse customer bases, requiring adaptability to different time zones, accents, and cultural nuances. This role provides an opportunity to enhance your interpersonal skills, build customer relationships, and contribute to the companys success. If you are passionate about customer service and thrive in a fast-paced environment, this role is an excellent fit for you!
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Customer Associate Jobs For B.A Freshers

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.
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