Inbound Customer Service Job Vacancies in Chennai

Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes

Key ResponsibilitiesHandle inbound and outbound calls related to customer queries.Provide accurate information about financial products and services.Resolve customer issues promptly and professionally.Maintain records of customer interactions in the system.Follow up on customer concerns until resolution is achieved.Coordinate with internal departments for smooth service delivery.Meet daily/weekly targets related to calls, conversions, or service quality.Ensure high levels of customer satisfaction at all times.

Pay: 15,000.00-30,000.00 per monthJob Description:About the Role:We are looking for enthusiastic Customer Service Executives proficient in Telugu & Hindi to join our customer support team. The role involves handling inbound/outbound calls, resolving customer queries, providing product/service information, and ensuring customer satisfaction in Telugu, along with basic English as needed.Key Responsibilities:Handle inbound and outbound customer calls in Telugu language.Provide accurate information about products, services, and policies.Resolve customer issues, complaints, and queries in a professional manner.Maintain call records, update CRM systems, and follow up on pending requests.Ensure high levels of customer satisfaction and service quality.Escalate unresolved issues to senior support or relevant departments.Meet daily/weekly call handling and quality targets.Requirements:Fluent in Telugu (spoken and written) Hindi (Spoken).Good communication in English is an added advantage.Graduate in any stream.Prior customer service / call center / BPO experience preferred, but freshers can also apply.Basic computer knowledge (MS Office, email, CRM tools).Strong interpersonal and problem-solving skills.Ability to work in rotational shifts if required.Key Skills:Customer ServiceTelugu & Hindi Communication (Fluency)Problem SolvingPatience & EmpathyCall Handling & DocumentationJob Type: Full-timeBenefits:Provident FundWork Location: In person

Hiring for International Customer SupportLocations: Bangalore, Hyderabad, ChennaiWe are hiring 10+2 / Graduate Freshers and Experienced Candidates with:Good communication skillsFlexibility to work in US Night ShiftsSalary & Benefits:15,000 20,000 for Freshers (Experienced candidates earn higher)Performance-based IncentivesTransportation (Pickup & Drop)PF & ESIHealth Insurance5 Days Working, 2 Days OffInterview Mode: VirtualInterview Rounds:1. HR Round2. Voice & Accent3. OperationsApply Now:Email: career@novartis.comContact: 9678062419 / 9071861955

Responsibilities:1. Provide excellent customer service through inbound and outbound calls, emails, and chat support2. Resolve customer inquiries and issues in a timely and efficient manner3. Build and maintain strong customer relationships4. Collaborate with internal teams to address customer needs and escalations5. Utilize desktop support tools to troubleshoot technical issues6. Ensure high levels of customer satisfaction and retention7. Maintain accurate and detailed customer records in the database

Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:2-5 years prior experience in a technical support role Minimum 2 years experience in a Tier I support role Proficient in Microsoft Office suite Familiarity with Cloud based technologies Strong attention to detail and time management Strong oral and written communication skills Strong customer service and conflict resolution skills.

Semi-Voice ProcessCustomer Query resolutionHindi or any south indian language

JOB RESPONSIBILITESNOTE- we are looking for male candidates chennai Location onlyThis is a night shift jobFRESHERS CAN ALSO APPLIEDAGELIMIT 18-26Manage outboard calls in a timely manner.Follow communication scripts when handling different topics.Identify customer needs, clarify information research every issue and provide solution and or alternatives.Seize opportunities to upsell products when they arise.Build sustainable relationships and engage customers by taking the extra mile.Keep records of all conversations in our call center database in a comprehensible way.Meet personal/team qualitative and quantitative targets.Requirements and skills.Previous experience in a customer support role.Track record of over-achieving quota.Strong phone and verbal communication skills along with active listening.Customer focus and adaptability to different personality types.Ability to multi-task, set priorities and manage time effectively.we are looking for candidate in Chennai Ashok Nager, Vadapalani near by locationShift timing 7.00 pm to 5.00 am (1 hour break)Saturday & Sunday week off

Votiko Solutions: Your Pathway to a Rewarding Career Adventure!Explore a realm of possibilities with Votiko Connects, where we welcome driven individuals to become Call Center Executives in our expanding international BPO.Position: Call Center ExecutivesCompany: Votiko ConnectsType: International BPO (Crafting Success from Anywhere)Start Your Success Journey:1. Ignite your telemarketing expertise: lead generation, appointment scheduling, surveys, and verification.2. Master the art of inbound and outbound communication, crafting personalized experiences for B2B and B2C clients. 3. Build strong customer relationships through calls, emails, and live chat interactions.4. Exceed performance benchmarks, demonstrating your skills in a self-directed environment.Your Success Qualifications:1. Brighten your career with at least 3 years of experience in the vibrant international call center sector. 2. Communicate fluently in English, complemented by outstanding communication abilities.3. Age is merely a number seize opportunities for those under 40 years.4. Showcase a solid history in telemarketing and customer service.5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience.Why Votiko Connects? Unleash the Potential: Competitive salary: 20,000 to 40,000 per month + incentives, based on your remarkablperformance. Enjoy the flexibility of working from any location you choose. Become part of a culture that prioritizes satisfaction, growth, and celebration.Slogan: Votiko Connects - Where Every Call is a Bridge to Your Success!Ready to Connect? Reach Out Now: Dial 8511539085 or dispatch your resume to hr@votiko.comEmbark on a journey where each call connects you to new heights, and every interaction is a stepping stone towards a flourishing career. Join Votiko Connects, where success is not just a destination; it's the journey we embark on together!

JOB DESCRIPTION:1. Make outbound calls to generate leads.2. Qualify leads and schedule follow-ups.3. Introduce products/services.4. Meet lead generation targets.5. Salary 11k to 14k per monthREQUIREMENTS:1. 0-2 years of experience in BPO / customer service.2. Excellent communication and interpersonal skills.3. Ability to work in a fast-paced environment.4. Strong problem-solving skills.5. Additional Language: Tamil,English,Hindi ,UrduSKILLS:1. Customer service skills.2. Sales and marketing skills.3. Communication and negotiation skills.4. Time management and organizational skills.5. Basic computer skills.

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Hi,We are recruitment consultant looking for freshers for Domestic Process for a BPO in Chennai Location.Looking for freshers with good communication and verbal skills.Job location :ChennaiJob Mode: work from OfficeWorking Days:6 daysShift timings: rotational day shiftLanguages: English, Malayalam,Telugu and Kannada.Education: 12th pass and graduateJob role: Respond to customer queries promptly and effectively.Resolve customer issues in a timely manner.Adhere to policies and Procedures.Further details contact :9962790760

Specific Responsibilities:- Handle Inbound and Outbound calling for Member service Identify and assess Members needs to achieve satisfaction. Build sustainable relationships and trust with member accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools Handle member complaints, provide appropriate solutions and alternatives within the time limits Conduct follow-ups to ensure complete resolution of issues. Keep records of Member interactions and process Customer

Customer Service Associates- Outbound Tellecalling Sales

We have openings for customer support and telesales Executive in bpo sector.Good communication in English.English with regional languages like hindi,malayalam,telugu,tamil,kanada.We need immediate joiners

Answer incoming calls from customers and respond to their inquiries and complaints in a professional manner.Provide accurate and complete information to customers by using the right tools, processes, and procedures.Resolve customer issues in a timely manner to ensure customer satisfaction.Handle customer complaints with empathy and provide appropriate solutions to their concerns

INDIAN BANK: Job Location Chennai (EGMORE)Job Description :Mode of work: Work from OfficeSalary 10K 18K Take HomeWorking days: 6 with 1 day rotational off (last logout for women would be 6-7PM and for men it would be between 10-12PM)Preferred Candidates: Immediate Joiners and candidates with a Notice Period not more than 10 daysPreferred Languages: Hindi, English, Telugu, Malayalam, and any other languagesQualification Required: Only Graduates without backlogs (Passed out Students )Cab details: Candidates would be eligible for a drop in case the shift ends between 10-12PM (15KM radius from the office premises).Only male employees would have the late-night log out while all the females will logout by 8-9PM or earlier.3 Language Must*

Handling Inbound Callingqueries managementProficient Hindi and EnglishCustomer support service

Advance Your Career: Votiko Solutions Invites You to Transform Customer ExcellenceAre you prepared to embark on a fulfilling career that offers the flexibility to work from any location? Your search ends here! Votiko Solutions Private Limited is seeking skilled professionals to join our team as Call Center Executives in the dynamic international BPO sector.Position: Call Center ExecutivesCompany: Votiko Solutions Private LimitedType: International BPO (Remote Work)Your Responsibilities and Impact:1. Engage in telemarketing tasks including lead generation, appointment scheduling, surveys, and verification.2. Handle inbound and outbound calls, catering to both B2B and B2C clients.3. Deliver outstanding customer experiences through calls, emails, and live chat.4. Take initiative and surpass performance benchmarks.Qualifications We Seek:1. At least 3 years of experience in an international call center environment.2. Proficient in English with excellent communication abilities.3. Candidates should be under 40 years of age.4. Demonstrated success in telemarketing and customer service roles.5. Must have a laptop and a reliable broadband connection for effective remote work.Why Join Votiko? Competitive salary: 20,000 to 40,000 per month + performance-based incentives. Enjoy the convenience of working from home. Become part of a culture that values your satisfaction and professional development.How to Apply: Call us at 8511539085 or email your resumes to hr@votiko.com.Step into a world where your skills shine, your growth is unstoppable, and your career is set to soar. Join Votiko Solutions, where every call is an opportunity, and every interaction is a chance to redefine excellence!

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Career Path! Work From Home - Embracing Opportunities Across IndiaAbout Us: Join Votiko Solutions, a leading player in the BPO sector, celebrated for its outstanding call center services. Our dedication goes beyond superior customer interaction; we are committed to fostering personal development. Become part of our vibrant team, where your talents are acknowledged and your journey to success is intertwined with our shared vision.Job Overview: As a Call Center Executive, you will be essential in providing top-notch service. From your home office, you will engage in telemarketing, handle a variety of inbound and outbound calls, and deliver exceptional customer support. Votiko offers a supportive environment where your career goals can thrive without limits.Job Responsibilities:1. Lead telemarketing initiatives, including lead generation, appointment scheduling, surveys, and verification.2. Handle inbound and outbound calls for both B2B and B2C clients.3. Provide outstanding customer support through multiple channels, such as phone, email, and live chat.4. Proactively work to surpass established performance benchmarks.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of English with excellent communication abilities.3. Age limit of 40 years or younger.4. Demonstrated success in telemarketing and customer support roles.5. Must have a personal laptop and a reliable broadband connection for effective remote work.Rewards and Opportunities: Competitive salary ranging from 20,000 to 40,000, based on experience. Attractive incentives linked to performance achievements. Flexibility to work from home.Are you ready to advance your career as a Call Center Executive in a top-tier call center? Take the leap!Contact Us: Call us at 8511539085

Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO sector. We are on the lookout for dedicated individuals to fill the role of Call Center Executives. Enjoy the flexibility of remote work as we welcome exceptional talent from all over India.Job Responsibilities:1. Drive telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide outstanding customer support through phone calls, emails, and live chat.4. Consistently exceed performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every achievement contributes to your personal and professional development.Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.