BPO Operations Job Vacancies in Navi Mumbai

We are looking for a dedicated Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries through various channels like email, chat, or phone, providing timely and accurate information.- **Resolve Issues:** Identify and resolve customer problems effectively, ensuring quick solutions and customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions, which helps in tracking customer feedback and improving services.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights to enhance customer support.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A positive attitude and a willingness to help are important, as you will be working with a variety of customers.- Basic computer skills including familiarity with email and chat software are necessary for managing customer inquiries.- As a fresher, a strong eagerness to learn and adapt quickly is valued, as this role will help you develop important customer service skills.- You should be self-motivated and capable of managing your time effectively while working from home.

Qualification:Minimum HSC (12th pass) is required. Candidates with higher education are also welcome. Language Requirement:You must have good English communication skills both speaking and understanding. This is important for handling customer queries and daily tasks. Work Shifts:Full-Time (FT): 9 hours per dayPart-Time (PT): 5 hours per dayShifts will be rotational, which means your shift timing may change as per the companys schedule. Weekly Off:You will get 1 weekly off, and this will also be rotational, not fixed on a specific day (like Sunday). The off day will change depending on the roster.

Key Responsibilities: Handle end-to-end collection process for credit card and banking customers (IDFC, Urban/Rural portfolio, IndusInd). Make outbound calls to customers for EMI, credit card, or loan collections. Ensure adherence to compliance and company policies during every interaction. Maintain accurate records of calls and follow-up actions. Achieve daily and monthly collection targets. Communicate professionally and clearly with customers to resolve payment issues. Eligibility Criteria: Minimum requirement HSC (12th Pass) or Graduate. Both Freshers and Experienced can apply. Both Male/Female can apply. Good communication skills are required. Process Details: Salary: o HSC Freshers-14500 o Experience with Document Salary- Upto 17000 Shift Timings: Day shift 9:30 to 9:30 (any 9 hrs of shift) Work days: 6 working days Weekly off: Rotational Off

We are Hiring Jobs like , Telecaller , Sales , Customer Service ,Collection , Share Market , Lead Generation

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

We have multiple vacancy like calling and mall

This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.

Customer service executive is needed urgent bulk hiringWe are urgently hiring Customer Service Executives for bulk positions to join our growing team. As a Customer Service Executive, you will play a key role in delivering outstanding support to our customers. If you are passionate about providing excellent service and have the ability to communicate effectively, we want you on our team!Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, and chat, ensuring customer satisfaction in every interaction.Resolve customer inquiries and issues promptly, maintaining a high standard of professionalism.Document all customer interactions accurately in our customer service database.Collaborate with team members to improve processes and enhance the overall customer experience.Attend training sessions to stay updated on products, services, and customer service best practices.Required QualificationsStrong communication skills in [specify language if applicable].Previous experience in customer service or related fields is a plus.Ability to work in a fast-paced call center environment.Excellent problem-solving skills and attention to detail.Willingness to work in shifts (8 AM to 5 PM or 11 AM to 8 PM).Preferred QualificationsHigh school diploma or equivalent; further education in customer service or communication is a plus.Experience in BPO or call center roles is highly desirable.Ability to work independently and as part of a team.Why Join Us?We offer competitive salaries and a supportive work environment with opportunities for growth. As a Customer Service Executive, you will be part of a vibrant team dedicated to ensuring customer satisfaction. Bus facilities are available for convenient pick-up and drop-off from the station to the office.How to ApplyIf you are ready to take on this exciting opportunity as a Customer Service Executive and be part of our urgent bulk hiring.

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Telecaller Role and Responsibility Knowing all the details of the product or service offerings Regularly updating and obtaining the lists of individual contact details Meet and exceed sales target set by the organization Stay updated with market trends to better serve customers Identify customer needs and provide solutions through the companys products and services Build and maintain positive relationships with future prospects Bringing clarification to the progress and performance-related expectations by conducting regular meetings Conducting each function with the utmost respect, regardless of the behavior of the other Keep record of every customer interaction and sales activities Contacting current and potential clients to inform them regarding the product and service. Answering all queries and questions regarding the company and product Understanding customers requirements by asking questions and closing the deal Keeping the customer database maintained and updated Taking and processing orders accurately Preserve the companys reputation by handling grievances Facilitating companies sales by going the extra mile and meeting a sales quota Keeping a record of all the sales calls and notes of useful informationTelecaller Requirements Graduation or equivalent Priory experience working as a telecaller or in a similar role Having done a sales-related training program Knowledgeable with computers Having exposure to cultural norms and diverse viewpoints Ability to change the communication style on unusual events Excellent interpersonal, research, and record-keeping skills Having the capability to receive critics without internalizing them 1+ years of experience as a telecaller or any similar role Proven track record of successfully achieving the sales quota Efficient with English Excellent interpersonal and communication skills Excellent negotiation skills and the ability to resolve

To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off

Hi Team,We have opening for SME Position - NPS ProductProcess - Axis Bank HROShift Timings - 9:30am to 6:30pmWeek off - 2nd & 4th Saturday & all Sundays offJob Description:--Knowledge on Debt products (NPS,PPF,RD etc)-Should have an experience in BFSI or Banking BPO Domain-Sales experience is must-Graduates only (No Engineering to be shown)- Clear voice & accent (No MTI)- Good convincing skillsSalary - 35k CTC Regards Rajeshwari

HIRING FOR TOP BPO in MumbaiInternational Voice Process, Customer Service ProcessShould have GOOD ENGLISH Verbal Communication Skills24*7 Rotational Shift and rotational week offCALL / WHATSAPP @Note - Fresher and Experienced Both Can Apply

Greetings from Brocus IT solutions Pvt LTDWe are looking for Tl-Preferablyfrom Logistics Background) Roles and Responsibilities :*Candidates should have experience of Team Handling/Sales/KPIs*Ability to perform multi tasks and adjust quickly in short time frames*Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels) Perks & Beneafits :* Salary Package - 35,000 to 40,000k (per month)* Lucrative Incentives*Free Dinner Facility* Only 5 Days Working

Job Openings for 100 Customer Service Jobs for Freshers in Navi Mumbai, having Educational qualification of : Higher Secondary,Other Bachelor Degree with Good knowledge in Customer Care, Customer Support, Telecalling BPO Telesales, Customer Service Operations, Telecalling / BPO / Telesales etc.

Must Be Able To Communicate With International Clients Thus Need To Have Excellent English And Communication Skills.Its A Night Shift As Our Clients Are In USA And Canada.Job Profile Requires To Connect With Transport Owners, Brokers And Shippers For Moving Freight.IT IS NOT A BPO,Need Employees Who Have Will To Excel And Grow With The Company With A Long Term Vision. We Are Not Looking To Hire Short Time Employees. We Need Loyal, Long Term Dedicated Employees.Pay Will Be Increased With Time And Appropriate Incentives Will Also Be Extended After First Three Months.It's A Five-Day Work Schedule With Saturday And Sunday As Offs.Candidates Using Their Own Vehicle Preferred.

Drive sales with a view to ensuring that sales targets are met Maintain client confidentiality Meeting target number of outbound calls as required Ensuring quality standards for phone calls are met Providing fund information and guidance to the target segment Providing timely MIS Support NFO & other sales & marketing campaigns that are run from time to time through outbound calling & ensuring fulfilment.

We Have Opening In Voice Process For Freshers As Well As Experience Person!Sincetele info solutions Pvt LtdRequirement -Fresher + ExperienceHSC Pass And AboveComfortable In English With Average Communication Skills!Job Description -ICICI Bank Credit Card Sales! Credit Card WAP Premium Process & Bajaj Collection

We have vacant of 50 Customer Service Jobs in Navi Mumbai for Freshers Educational Qualification : Other Bachelor Degree Skill Customer Relationship,Customer Care,BPO,Customer Service Operations etc.

We are hiring for Computer Data Entry OperatorBack office department in preparing, scheduling and organizing meetingsappointmentsGood Behavior with all stafffresher are welcomeIncentivesFixed ShiftDays WorkingNo Target