Key Responsibilities:
€¢ Handle end-to-end collection process for credit card and banking customers (IDFC,
Urban/Rural portfolio, IndusInd).
€¢ Make outbound calls to customers for EMI, credit card, or loan collections.
€¢ Ensure adherence to compliance and company policies during every interaction.
€¢ Maintain accurate records of calls and follow-up actions.
€¢ Achieve daily and monthly collection targets.
€¢ Communicate professionally and clearly with customers to resolve payment issues.
Eligibility Criteria:
€¢ Minimum requirement HSC (12th Pass) or Graduate.
€¢ Both Freshers and Experienced can apply.
€¢ Both Male/Female can apply.
€¢ Good communication skills are required.
Process Details:
€¢ Salary:
o HSC Freshers-
o Experience with Document Salary- Upto
€¢ Shift Timings: Day shift 9:30 to 9:30 (any 9 hrs of shift)
€¢ Work days: 6 working days
€¢ Weekly off: Rotational Off