Opening For BPO Telecaller

Telecaller Role and Responsibility

€¢ Knowing all the details of the product or service offerings

€¢ Regularly updating and obtaining the lists of individual contact details

€¢ Meet and exceed sales target set by the organization

€¢ Stay updated with market trends to better serve customers

€¢ Identify customer needs and provide solutions through the company€™s products and services

€¢ Build and maintain positive relationships with future prospects

€¢ Bringing clarification to the progress and performance-related expectations by conducting regular meetings

€¢ Conducting each function with the utmost respect, regardless of the behavior of the other

€¢ Keep record of every customer interaction and sales activities

€¢ Contacting current and potential clients to inform them regarding the product and service.

€¢ Answering all queries and questions regarding the company and product

€¢ Understanding customers€™ requirements by asking questions and closing the deal

€¢ Keeping the customer database maintained and updated

€¢ Taking and processing orders accurately

€¢ Preserve the company€™s reputation by handling grievances

€¢ Facilitating companies€™ sales by going the extra mile and meeting a sales quota

€¢ Keeping a record of all the sales calls and notes of useful information

Telecaller Requirements

€¢ Graduation or equivalent

€¢ Priory experience working as a telecaller or in a similar role

€¢ Having done a sales-related training program

€¢ Knowledgeable with computers

€¢ Having exposure to cultural norms and diverse viewpoints

€¢ Ability to change the communication style on unusual events

€¢ Excellent interpersonal, research, and record-keeping skills

€¢ Having the capability to receive critics without internalizing them

€¢ 1+ years of experience as a telecaller or any similar role

€¢ Proven track record of successfully achieving the sales quota

€¢ Efficient with English

€¢ Excellent interpersonal and communication skills

€¢ Excellent negotiation skills and the ability to resolve

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  bpo telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office