BPO Executive Graduate Jobs in Mumbai

As an AR Caller, you will play a crucial role in managing accounts receivable by communicating with clients and ensuring timely payments. Your main focus will be on maintaining positive relationships while efficiently handling financial transactions.Key Responsibilities:- **Contact Clients for Payments**: You will reach out to clients via phone calls and emails to remind them of outstanding invoices and negotiate payment timelines.- **Update Payment Records**: After each interaction, its essential to accurately update payment records in the system, ensuring all information is current and precise.- **Resolve Payment Issues**: You will assist clients in addressing any payment-related queries or disputes, working to resolve issues quickly and professionally.- **Analyze Accounts**: Regularly review and analyze accounts receivable to identify overdue accounts and develop strategies for collection.- **Collaborate with Team Members**: Work closely with your team and other departments to ensure a smooth flow of information regarding account statuses and customer concerns.Required Skills and Expectations:Candidates should have a bachelors degree in fields like B.A, B.C.A, B.B.A, B.Com, or B.Sc. A minimum of 1-4 years of experience in a similar role is essential. Strong communication skills are crucial, as you will be dealing with clients regularly. You should be organized and detail-oriented, with the ability to manage multiple accounts efficiently. Proficiency in basic accounting principles and familiarity with accounting software will enhance your performance in this role. A proactive attitude and strong problem-solving skills are also important for succeeding in this position.

We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive excellent assistance and support. You will work from home and interact with customers via various channels.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and concerns promptly through phone, email, or chat, ensuring a quick resolution.- **Manage Customer Accounts:** Assist customers with account-related issues, including updates, changes, and troubleshooting, to enhance their experience.- **Provide Product Information:** Offer detailed information about products and services, helping customers make informed decisions.- **Document Interactions:** Keep accurate records of customer interactions and feedback in a system to track issues and improve services.- **Collaborate with Team Members:** Work closely with other departments to resolve complex issues, ensuring a seamless customer experience.- **Identify and Suggest Improvements:** Proactively share customer feedback with the team to help improve service quality and efficiency.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to convey information clearly and effectively.- Strong problem-solving abilities, allowing you to handle customer issues efficiently and independently.- A basic understanding of computer software and applications, as you will navigate various tools for customer support.- A positive attitude and a willingness to help, ensuring customers feel valued and supported.- Attention to detail to accurately document customer interactions and follow up as needed.- Ability to work well in a team and manage your time effectively while working remotely. This role is ideal for individuals with diverse educational backgrounds, including but not limited to B.A, B.Arch, B.C.A, B.B.A, B.Com, and B.Ed. Experience is not mandatory, but enthusiasm and a readiness to learn are essential.

Job Title: Telecaller - Insurance Process/Product ProcessCompany: Venture AllocatorsLocation: MumbaiSalary: 19,000 - 22,000 per monthShift: 8 AM - 8 PM (Any 9-hour shift)Weekly Off: Sunday (Fixed)Role:Handle customer queries via calls and chat for insurance products and services.Eligibility:Graduate (Freshers & experienced candidates welcome)Sales experience preferred but not mandatoryGood communication skills requiredSkills Required:Strong verbal communicationBasic computer knowledgeCustomer-handling ability

Make outbound cold calls to potential clientsGenerate leads and fix appointmentsPitch company products/services confidentlyFollow up with prospects for conversionAchieve monthly sales targetsMaintain daily call reports and update CRM

A Tele caller or Telesales Representative is responsible for generating sales over the telephone. A Telesales Representative contacts businesses, private individuals to solicit sales for the institution.ResponsibilitiesCall potential leads & book their appointments for center visits.Give brief about Le Mark & courses offered by Le Mark over the call to inquiries & gather as much information as you can.Enter appropriate information about the leads & timely follow-up in CRM.Conduct one on one & group counseling for inquiries that visit the Centre in absence of counselors.Achieve monthly, quarterly & yearly targets.

(Night shift_No cab) 1. Responding to customer inquiries and resolving issues in a timely and professional manner.2. Handling escalated customer complaints and finding effective solutions.3. Providing product information and assistance to customers.4. Monitoring customer feedback and suggesting improvements to enhance the customer experience.5. Collaborating with other departments to ensure seamless communication and service delivery.6. Maintaining accurate customer records and documentation.7. Assisting with training and mentoring new customer service representatives.8. Participating in team meetings and contributing ideas to improve customer service processes.Qualifications:- Bachelor's degree in Business Administration or related field.- At least 1 year of experience in a customer service role.- Excellent communication skills, both verbal and written.- Strong problem-solving abilities and attention to detail.- Ability to work well under pressure and meet deadlines.- Proficiency in Microsoft Office applications.- Customer-focused mindset and a passion for delivering exceptional service.*** only male candidates***

As a Customer Support Executive, you will be responsible for handling customer inquiries and providing support through inbound calls. Your key responsibilities include maintaining positive customer relationships, efficiently handling telephone calls, and utilizing strong communication skills to address customer needs effectively. The role requires a graduate with 0-1 years of experience, proficiency in BPO voice processes, and the ability to excel in a fast-paced environment.

Handle inbound/outbound customer calls, process transactions, and resolve queries for our clients products/services.

Join our team as a Tele Caller in Vasai West, Mumbai! As a Tele Caller, your key responsibilities will include handling inbound and outbound calls, utilizing convincing power to engage with customers, cold calling potential leads, negotiating sales, and promoting products/services in a BPO setting. We are looking for a candidate with 1-2 years of experience, a graduate level education, strong telesales skills, proficiency in English, and the ability to work full time from our office location. If you have excellent communication skills and enjoy connecting with people over the phone, we want to hear from you!

We required candidates with excellent command over spoken French languageRoles and Responsibilities:Need to make calls / Cold CallingLead GenerationMake outbound calls to potential customers (Cold Calling).Generate leads through calls and follow-upsCommunicate effectively and professionally with customers.Preferred candidate profileProven experience in International outbound calling experience in French language.

* Urgent Hiring Health Insurance TL (BPO)** Location:* Borivali, Mumbai** Job Type:** Full-Time (Voice / Non-Voice)** Experience:** 23 Years (Health Insurance Process BPO)*Job Summary*We are looking for an experienced and customer-focused **Health Insurance Executive** to handle customer queries, claims processing, and policy servicing in a BPO environment. This role requires strong communication skills, process accuracy, and a good understanding of health insurance products and claims.**Key Responsibilities** Handle inbound/outbound calls and emails related to health insurance policies.* Provide accurate information on policy benefits, claims, and renewals.* Assist customers with claim filing, documentation, and servicing requests.* Coordinate with underwriters and insurance partners.* Update and maintain accurate policy records in CRM systems.* Follow up to ensure timely closure of customer queries.* Maintain compliance with process, quality, and SLA standards.*Requirements* 23 years experience in a **health insurance process** (voice) in a BPO. Strong knowledge of health insurance terms, products, and claim processes. Excellent communication skills in English (regional language a plus). Proficient in **MS Office**, CRM tools, and policy management software. Strong problem-solving skills & attention to detail. Graduate / HSC qualified.

Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.

Sales & Lead Generation: Make outbound calls to potential customers who have dropped leads on digital channels to promote auto loan products and services. Understand customer needs and recommend suitable products/services. Help customers take online loan journeys and get loan sanction letters. Achieve and exceed monthly sales targets. Customer Service & Management: Handle customer inquiries, providing appropriate solutions and alternatives within the time limits. Process customer orders, ensuring all information is accurate. Keep records of customer interactions, transactions, comments, and complaints. Product Knowledge: Stay up-to-date with loan products features, benefits, pricing, Rate of interest, EMI, Tenure and other promotional offers. Educate customers about the features and benefits of products and services. Team Collaboration: Work closely with team members to ensure consistent high-quality service and to share best practices. Attend team meetings and training sessions. Data Management: Maintain accurate records of calls made and specify the outcome on each call. Update customer records in the company's database as required. Compliance: Adhere to all company policies, procedures, and ethical standards. Ensure compliance with data protection regulations.

We are looking for an enthusiastic Tele caller to contribute to generating sales or setting appointments for our business. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. Make outbound calls to potential customers. Explain products/services and answer queries. Generate leads and follow up with interested clients. Maintain a daily call log and update CRM systems. Achieve weekly/monthly targets.

Tele Calling Job, insurance sales, Advisors, work from office

Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.