Job Title: Pharma BPO Executive
Company: Metago Health
Location: Sakinaka, Andheri East, Mumbai
Salary:
* Medical Background: ₹40,000 in-hand per month
* Non-Medical Background: ₹35,000 in-hand per month
Experience Required:
* Minimum 6 months of experience in Customer Support, Healthcare BPO, Pharma BPO, Medical Process, or Voice Process.
Job Responsibilities:
* Handle customer queries professionally through calls.
* Provide accurate information regarding healthcare and medical services.
* Resolve customer concerns with excellent communication and problem-solving skills.
* Maintain high customer satisfaction and service quality.
* Coordinate with internal teams to ensure timely issue resolution.
* Maintain accurate records of customer interactions.
Eligibility Criteria:
* Minimum 6 months of relevant experience.
* Excellent English communication skills are mandatory.
* Medical or Life Sciences background preferred for the higher salary package.
* Immediate joiners only.
Working Hours:
* 10:00 AM - 7:00 PM
Work Location:
Sakinaka, Andheri East, Mumbai
Interested candidates who can join immediately are encouraged to apply.